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Costco's growth
slows right down
Traffic up. Prices down!
Sales +44% v norm 2019
Costco the $230Bn+ international home & business supplier's growth slowed from its double-digit% roll in 2022. "Store traffic steadied with slightly higher ticket values" said ceo Craig Jelenik. Moreover, its logistics acquisition drove lower cost and faster service". Q3'23 Report analysis + Analysts' Q&A session completed
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Raja/Viking reverse
Depot remoteness
Can 'fanatical' svce return
in hybrid WFH-B2U mkt?
Raja Group's Viking Direct, #3 European ofiice supplier, has completed the insourcing of customer service from South Africa to Leicester (UK). Is this the first step in returning to the original "fanatical service" values set by the late legend Irwin Helford? Can it follow up with rapid delivery to the hybrid WFH user?
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SPLS stakes 3rd
Basics member
Canada division cleaning
up best Eastern dealers
Staples Canada has acquired its 3rd ex-Basicnet group member based in Ontario. Apparently ceo David Boone has agreed to allow the local regional brand ro continue? Strangely, there has been little to report on the acquisition front in the US? Is owner Sycamore Partners considering more 'strip and flips'?
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