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  • OPocalypse now Mar17Beyond OPocalypse to

    A Higher Hygiene
    & Wellness Market

    Pandemic to personal
    productivity protection

    Before the Coronavirus pandemic tragedy the OP market was collapsing with paper & printer makers running below half 2010 demand levels. The 'Essentials' supply focus is a stark reminder that unless business suppliers' service includes hygiene & safety, refreshments, foodservice, IT & packaging products, the future is bleak. Every cloud has a silver lining.... Weekend

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  • Screen Shot 2020 03 24 at 2.40.03 PM'Essentials' ease
    dealers doom

    Hygiene, water, IT, packg
    supplies save deliveries

    The CV shutdown of all businesses except 'Essentials' supply by national & local government in US & UK would normally close office supply dealers. Those progressive resellers that have embraced broadline business supplies, have continued inc. home delivery, even though it means more, smaller individual drops at higher cost to serve....

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  • Screen Shot 2020 03 22 at 3.56.33 PMMask up delivery
    service workers!

    Support front-line food &
    hygiene supply teams

    "The coronavirus (CV) pandemic shows the need to overhaul how to treat delivery & frontline customer service teams" writes Business
    Diana Enriquez. Good advice for dealers in business supply to ensure service teams 'mask-up' to reassure customers & get CV tests if they sense the symptoms... Updated

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  • Screen Shot 2020 03 23 at 3.04.20 PMHygiene Suppliers
    heighten delivery

    Leaders: P&G, 3M, Clorox,
    KC, Purell, EcoLab respond

    The Coronavirus pandemic has hammered consumers & business supply demand with worse to come. Meanwhile, food & beverage, pharmacy & home technology suppliers are booming inc. makers & distributors that responded to the urgent need for greater personal protection & higher hygiene standards.. We review case studies... Updated

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  • Screen Shot 2020 03 19 at 1.39.09 PMBuybacks v
    B a i l  O u t s?

    Greedy or Needy?
    Can share purchase
    plans be justified now?

    , the tailspinning US #1 paper merchant just announced a share buy back plan at a time when sales & profits were crashing pre CV. Meanwhile, many corporations are calling for bail out support from government as survival becomes their priority. How do they reconcile this greed with the CV pandemic about to explode across the US?

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lovemarks ladyB2B marketing
R.I.P. Go B2U!

10 winning trends to adopt
in business supply market

Even experienced and seasoned OP pro's don’t seem to get that B2B and B2C marketing distinctions are dead! Resellers need to reach decision makers now, not just commodity buyers. That means personalised marketing beyond the buyer Sally to the lovely user chooser Lucy...like Amazon and progressive dealers do. 

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managed services man cloudThe Rise & Rise of
Mega MTS dealers

Top Managed Productivity
Service Providers' profiles

MPS is dying! Long live "Managed Technology Services' providers that drive productivity improvement for customers. We profile the Top 8 resellers that are leading the US market and making regional acquisitions to fuel expansion... 

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commodity cliffPaper/printmakers'
plunge pervasive

Double digit declines in
volumes; prices slashed

Most of the leading OP, Paper & Print makers reported continued sales declines in Q4'19. We analyse the market, comparative performance and any plans for reinvention. Paper demand is plunging double-digits with no price hikes to disguise the deceleration, now down 60% since 2008... Updated for LSC Comms today

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tech resellers 18Top Tech VAR
Resellers 2019

Progressive, productivity
driven dealers dominate

has published its annual review of top tech resellers aka managed service providers. In addition, invaluable research on end user needs and attitudes towards suppliers. We highlight the business supply leaders and discuss why productivity driven dealers are back in vogue

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Screen Shot 2020 01 12 at 8.04.44 PMTop FoodService
resellers rising

2019 FS&E Market Review
Analysis & 2020 Forecasts
FaB growth opportunity...

The US FoodService market (exc. food) is estimated at $300Bn+ and has grown at 3-4% over recent years. Some of the leading progressive business suppliers are making early inroads. We study the Top 20 players, rising stars and leaders' forecasts for 2020

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2020 predictions2020 Predictions:

OPocalypse or

Who will lead the single
source biz supply market?

What will happen with Amazon, Apple, Staples, Essendant, SPR, Depot, WBMason, HP/Xerox, Uber, Imperial Dade, SPOT (Spicers-OfficeTeam), EVO/VOW, Westcoast, dealers, groups, wholesalers, manufacturers in 2020. Here are our predictions.... Complete

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top innovators 2020Top Innovators.
Top Innovations

Illustrious icons creativity
w/personal productivity
drivers & best products

Fast Company & Time
recently reviewed the most innovative companies of 2019; and Forbes magazine the best breakthrough innovations. We feature the most innovative leaders and best innovations in the business supply/personal productivity marketplace…Complete

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Most admired leaders 2018Best Performers
Review of 2019

Leaders, brands, web,
products, productivity,
services, ads, greenest

The #OPocalypse aka perfect storm impacting the office supply market had its most damaging affect in 2019. Even the more powerful, progressive broadline business suppliers had a tough year; Amazon's high growth rate halved & regional indies only expanded via acquisitions. Proficiency Index reviews best performers in each category. Updated

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progressive leaders resellers 2020Progressives in
regional revival

Bigboxes, Leaders, Rising
Stars, laggards & Top tips

The bigbox share of the US-UK markets tumbled again in 2019. Disintegrating Depot and stalled Staples lost another $2Bn sales and Amazon's growth slowed. Progressive independent resellers, MSP's continued to gain market share.... Updated

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Productivity leaders 2019Dealer Champions
of Productivity '19

Will lean stocking dealers
surpass stockless etailers

We've concluded the Proficiency Index Dealer Productivity Championship 2019, the most universally accepted indicator of dealer profitability. Dealers have submitted sales forecasts for 2019/current employee numbers (FTE's). We've finalise the numbers and publish championship leaderboard today. Updated

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ppnew on mobile US 2018

ppnew on mobile UK 2018

"Tomorrow's News Today,

not yesterday's news tomorrow."

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