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  • MEGATRENDS 2021sq2020s Business
    Supply Market
    MEGATRENDS

    ......less Means More
    P r o d u c t i v i t y 


    Apple, Microsoft, Amazon, Zoom, Shopify, Uber & Salesforce have M-powered a new entrepreneurial revolution with affordable personal tech & immediate delivery services. Covid accelerated the advance of 2025 trends: #Paperless #Officeless #Touchless #Spotless #Bigless #Wasteless & #Carbonless. WFH told us to connect with users by providing personalised productivity services + integrated same-day delivery. We guide on how dealers can take charge of their destiny? New Report inc. 2020 Market Review published today

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  • Predictions 2021Power Productivity

    or #OPocalypse? 

    Who will seize the single
    source biz supply market?


    What will happen in 2021 with Amazon, Apple, Facebook, Staples, Essendant, Shopify, SPR, Alibaba, Depot, WBMason, HP, U-Line, Imperial, EVO-VOW, Westcoast, Bunzl, Brady, independent dealers, dealer groups, wholesalers, furnituremakers, paper-printermakers, MPS, OP makers; foodservice; hygiene suppliers; packaging; AI, robotics,Tech/cybersecurity; Hybrid-WFH; B2U v B2B marketing trends. PP's 21 predictions updated

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  • customer intimacy heart mobileTop Resellers Review

    Progressives rally
    to WFH/PPE call

    Bigboxes, Leaders, Rising
    Stars, laggards & Top Tips


    The bigbox share of the market tumbled again in 2020. Disintegrating Depot & stalled Staples lost another $2Bn sales as Amazon's  growth rocketed. Progressive indie resellers, MSP's got hammered on OP/MPS & furniture, but their agility enabled to pivot to Hygiene-PPE and service their local WFH market. Updated

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  • Top Performers 2020Best Performers
    Review of 2020

    Leaders, brands, web,
    products, productivity,
    services, ads, greenest.
    'Essentials' winners all


    The #OPocalypse aka perfect storm that impacted the office supply market in 2019, got worse in 2020, with the devastating effect of the Covid catastrophe. Even progressive broadline business suppliers suffered, but escaped with a rapid pivot to PPE-Hygiene-WFH 'essentials' e.g. Amazon, P&G, Lenovo. Proficiency Index reviewsbest performers in each category. Complete

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  • Frost on Boston snowF r o s t  B i t e s
    Favourites 2020

    Review of Best & Worst
    critical events & stories


    This has been a crazy, tragic year for the business supply market. Every cloud has a silver lining. We believe major 2020's trends have accelerated towards a better World: inc. #Paperless #Officeless #Touchless #Spotless #Bigless #Wasteless #Carbonless etc. 

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Predictions 2021Power Productivity

or #OPocalypse? 

Who will seize the single
source biz supply market?


What will happen in 2021 with Amazon, Apple, Facebook, Staples, Essendant, Shopify, SPR, Alibaba, Depot, WBMason, HP, U-Line, Imperial, EVO-VOW, Westcoast, Bunzl, Brady, independent dealers, dealer groups, wholesalers, furnituremakers, paper-printermakers, MPS, OP makers; foodservice; hygiene suppliers; packaging; AI, robotics,Tech/cybersecurity; Hybrid-WFH; B2U v B2B marketing trends. PP's 21 predictions updated

Read more ...

Subscribe to read!

customer intimacy heart mobileTop Resellers Review

Progressives rally
to WFH/PPE call

Bigboxes, Leaders, Rising
Stars, laggards & Top Tips


The bigbox share of the market tumbled again in 2020. Disintegrating Depot & stalled Staples lost another $2Bn sales as Amazon's  growth rocketed. Progressive indie resellers, MSP's got hammered on OP/MPS & furniture, but their agility enabled to pivot to Hygiene-PPE and service their local WFH market. Updated

Read more ...

Subscribe to read!

Top Performers 2020Best Performers
Review of 2020

Leaders, brands, web,
products, productivity,
services, ads, greenest.
'Essentials' winners all


The #OPocalypse aka perfect storm that impacted the office supply market in 2019, got worse in 2020, with the devastating effect of the Covid catastrophe. Even progressive broadline business suppliers suffered, but escaped with a rapid pivot to PPE-Hygiene-WFH 'essentials' e.g. Amazon, P&G, Lenovo. Proficiency Index reviewsbest performers in each category. Complete

Read more ...

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Screen Shot 2020 12 27 at 2.47.22 PMMarket Review'20 
Jan-Dec Analysis

OPocalypse saved by WFH,
Tech, PPE/Hygiene supply


The perfect storm of a slowing economy, paperless office power, vultures attack was exacerbated by Covid. This proved tragic for traditional players, but welcome relief for 'essential' suppliers like Amazon, Walmart, Target and WFH specialists eg Best Buy, Home Depot & Wayfair. We chronicle the main events. Complete 

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Most ResponsibleScreen Shot 2020 12 21 at 4.40.06 PM
Companies in US

Newsweek 2021 Top 400
inc.40 Biz Suppliers: HP#1


Newsweek
 
just published the US' Most Responsible Companies 2021 rankings. Together with Statista it lists Top 400 scores in Corporate Social & Environmental Responsibility (CSR). Great to see 40 leading broadline business suppliers featured. We comment on their achievements

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Christmas crackers 2017Xmas Crackers &
Top Turkeys 2020

Reflections on Covid hit,
OPocalyptic, WFH year
saved by PPE/hygiene


MERRY CHRISTMAS!! 2020 will go down as a terrible year for ‘turkeys’ (aka vultures) citing the ‘Covid' excuse as cause for failure. For progressives it’s been tough too, but rescued by pivoting quickly into new business supply categories: PPE/hygiene & safety; WFH tech & ergonomics, refreshments & packaging.

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Screen Shot 2020 12 15 at 10.58.22 AMTop Biz Supply
M&A's in 2020

Technology, Hygiene, OP,
MPS deals in Covid crisis


The year long global pandemic has been devastating for many small businesses accelerating negative consolidation. Meanwhile, progressive M&A trends towards a 'paperless, officeless & touchless' future driven by technology surged. We review the top positive and negative deals of 2020

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commodity cliffPrint/papermakers
plunge prolongs

#OPocalypse: Diminished
demand+economy+Covid


Most leading OP, Paper & Printer makers continued to report deeper demand declines. Printer paper is down 60%+ since 2008; another -20% in Q3; the shift to hygiene & packaging is huge. We analyse Q3 results updated today inc. HP, Metsa & Mondi

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Hygiene HarryHealthy Hygiene
market momentum

Covid mitigation challenge
Final Suppliers' Scoreboard


The Paperless, Officeless, Touchless & Spotless future is happening. Business suppliers: makers, dealers inc.designers & managed services providers have pivoted to sell employers PPE, WFH technology, air purifiers & office planning apps for social distancing. We review Q3'20 results.. Market analyses complete inc. Berry, Brady & FEMSA

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mobile webstore masters 2016Mobile Webstore
M a s t e r s 2020 

WebWatch Review: WFH
user experiences v Amazon



The Covid induced WFH lockdown has spiked online buying particularly Mobile Commerce. The Proficiency Index WebWatch team has reviewed leaders' webstore experiences, 'browsing & buying' PPE, hygiene and technology essentials. We analyse & compare v the Amazon best practice model. Updated

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not yesterday's news tomorrow."

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