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  • WFH Lucy TomFurnituremakers
    fall as WFH fires

    Corporate office collapse,
    as home suppliers surge!

    Furnituremakers Review Q2'20: Covid killed the corporate furniture and interiors supply market. Leading makers reported 30%+ demand declines. Meanwhile, WFH suppliers like Amazon, Wayfair exploded with record revenues. We review leaders and the new developments emerging during the crisis that will accelerate the Worklife Confluence & ergonomics movement Updated or Steelcase & Herman Miller latest results

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  • Screen Shot 2020 09 17 at 11.49.01 AMThe 8 traits of

    resilient dealers

    Pivoting from survival to
    long term sustainability

    Learning about the stellar results from implementing best practices often sparks inspiration for distributors. Practices that get a lot of attention include CRM, mobile webstore design, digital marketing, same-day delivery, strategic pricing, inventory and supplier management; plus many more to optimise profitability. We discuss MDM's strategic advice  

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  • OPocalypse now Mar17OPocalypse Now!

    Pivot to WFH-B2U
    delivery schedule

    Plan: Provide Personalised,
    Productivity Services, today

    Feeling 'OPeless? As the pandemic continues to ravage the world, its tough to look #BeyondCovid. We continue to urge makers & distributors to refresh and plan beyond the OPocalypse. Without question hygiene, safety supplies, packaging, ergonomics, foodservice & sustainability will be the new demand drivers. We explore opportunities and update reports published in March & April

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  • MPS thornThe Melting Print
    Services market

    Covid's business disruption
    adds perfect storm debris

    Recent research reports from Keypoint & 360 agree that the Managed Print Services (MPS) market will grow at an average of 8%+pa through 2024. Amazing stuff given that most of the market leaders reported -30% declines during Covid hit 2020, following double digit declines in 2019. We summarise the details, analyse and comment on the content 

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  • salesrep death thumb other250 0Do outside sales
    reps have future?

    Covid disruption heightens
    online & inside sales trend

    Covid has dramatically changed the way distributors sell. This disruption has most profoundly affected the way outside sales representatives (OSRs) operate: More than 90% of B2B companies have shifted to a virtual or a hybrid sales model, according to a recent McKinsey report. This begs a hard question: Do OSRs have a future in distribution writes MDM's Benj Cohen? We discuss 

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tatham alex westcoast 17Tech's top WFH
market movers

As PPE demand peaks
personal productivity
tools power upwards

WFH execs, employees & students weren’t spending as much on mice or keyboards during Covid, but USB cameras and PC headsets became the hot items, according to the NPD Group. We discuss latest market reports and trends with Europe's leading IT wholesaler Westcoast MD Alex Tatham 

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polk dennis synnexSynnex: strong
Covid recovery

$23Bn tech giant to split
distribution from services

US based Synnex, a leading IT distributor, in the process of splitting into two independent companies, reported a strong rebound from its Covid hit Q2 in its Q3'20 report

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Screen Shot 2020 09 29 at 12.12.56 PMLenovo launches
lightest laptop 

ThinkPad X1 Nano delivers
'always-on' rapid response

Worldwide #1 PC maker
Lenovo is doubling down on portable business devices with the launch of a new model for its notebook portfolio, the ThinkPad X1 Nano. Apart from its featherweight its offering rapid response and longer life battery power...

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Screen Shot 2020 09 29 at 10.22.12 AMAmazon palm
pay precedent

Personal recognition tech
launch in Seattle Go stores

Amazon is unveiling its own palm recognition technology to turn hands into a personal credit card for retail stores. Amazon One 'palm signature' will be launched in Seattle Go stores initially and can be expanded to other businesses' entry and payment systems 

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Bezos Amazon atop mountainAMZN aces high
online mkt share

Prime 2 Day shopping
event reset for October

Bank of America
global research group reports shocking statistics on Amazon and its market dominance during Covid. Amazon itself announced its new Prime Day October event date originally scheduled for July...

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Screen Shot 2020 09 27 at 4.20.45 PMCollaboration lifts
w/remote reaches

Productivity boosted by
random zoom discussion

There’s not a lot of feelgood factors on WFH/remote teams. No co-workers chat in hallways or breakrooms; can’t say good morning as you pass someone’s desk. But, reaching out to someone you don't know is difficult. Zapier shows how....

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Screen Shot 2020 09 27 at 2.21.43 PMSahara acquired

by edutech rival 

Admired AV specialist to
receive growth injection

UK AV specialist distributor Sahara led by much admired founder Kevin Batley has been acquired by a publicly quoted company.  Current management believes it will boost growth from a broader range of presentation products. 

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walmart pickup tower 1Walmart's wishful

Beyond TikTok, can old
click & collect model rival
Amazon's delivery speed?

Walmart’s planned investment in TikTok is being called “transformative.” Another analyst predicted the deal could “redefine retail”. But how? It's years behind Amazon in broadline supply, speed of delivery, webstore design and user collaboration inc. home entertainment. We discuss NYTimes Michael Corkery's article...

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Screen Shot 2020 08 10 at 4.38.36 PMBTS shoppers 
show up at last

Mobile IT, hygiene, safety
set to dominate demand

On 8 Aug we asked 'What will Back-to-School shopping look like during this Covid hit year?' Retail forecasters anticipated a bumper year, given the uncertainty of dual demand from a hybrid situation of partial school opening and home learning. Now latest reports show demand is happening but not at 2019 levels..

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jelenik craig costco laughCostco comps
escalate again 

Free sample incentives
boost summer growth

Leading international $160Bn reseller Costco Wholesale experienced a demand surge when the Covid crisis broke in February with a double digit growth surge in March. After a slower spring, demand returned in summer to double digits boosted by an improved ecommerce experience

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