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Guernsey arrow 2017Guernsey grows
out of the office

Top DC dealer transforms
into managed productivity
services provider


Dave Guernsey, a legendary leader in the OP industry for the past 30 years has not stopped reinventing the business he founded in 1971. Ten years ago, 95% of sales were transactional OP; today less than 25%. We spoke with Dave about his remarkable growth story.... updated

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Commercial montage 2015Commercial's
natural growth
success story

UK leader in managed
productivity services

 

Commercial Group (Cheltenham, UK), one of the most progressive and successful managed service providers in the office world. Today we spoke with CEO Arthur Hindmarch who upped his sales forecast to reach £100m ($128m) by 2020. Later today, sorry

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Bluefish montage 1The B l u e f i s h
B l u e p r i n t
f o r  g r o w t h

Plans for leadership in 
Midlands MWay diamond


Last week, we met Mark Heath, owner of leading UK progressive business supply reseller Bluefish Office (Northampton).. Recently, it acquired a Cambridge dealer and now plans to intensify its concentration within the M1, M11, M40 region.....Updated

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Betts terry CCS deskThe CCS super
success story

One source managed
tech services provider

 
Last Monday, we visited Terry Betts, owner of CCS Media, the UK's #1 independent, managed tech services provider in Chesterfield (UK). We profiled the company 8 years ago; since when sales have tripled. Now Terry has plans to double sales by 2020. Updated

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Brown Michael iPad armyHiTouch's higher
margin focus 

Customer profitability under
review. Core contracts OK

 
HiTouch Business Services, the US #2 independent reseller, has conducted a profitability review of its development businesses and opted out of low margin customers, including IT and Amazon services. We discussed with CEO Michael Brown... Updated

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penketh mark manchester 1Penketh powers
up in Manchester

Neo 'worklife confluence'
interior design showroom


Three weeks ago progressive productivity services provider Penketh Group opened a new interior design showroom at the Neo building in Manchester; and acquired a well known local dealer. We met with CEO Mark Penketh to discuss plans to double sales by 2022. Updated

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lucy illy coffee cupWake up to
the future of

sustainability

Coffee king Illy talks about
the beverage of happiness


Andrea Illy
chairman of the top coffee roaster Illy talks about the future of business and why corporations need to care about sustainability. We discuss....

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adamo claudine costcoCan Costco
catch up in
Ecommerce?

Will Warehouse Club
model work online?


Costco became a phenomenon by doing things its own way. But with Amazon ever more powerful, online shoppers burgeoning, and a new generation of leaders awaiting its turn, can it regain its former edge? 

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Goodman shira Staples stormy watersStaples 2020

Vision insight

Exclusive first Interview
w/CEO Shira Goodman
on SMB marketing plans


After legendary Staples CEO Ron Sargent retired in June, his chosen successor Shira Goodman was appointed CEO in August. We discuss Staples future plans in her first industry interview... Complete 

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Lee Jae Yong samsungCan Samsung
son sort mess

Mass returns rampage:
mobiles now washers


Its unclear who is to blame for Samsung’s present crisis, but it is crystal clear who has to sort it out. Lee Jae Yong has to resolve brand damage of the return of 2.5m mobile phones and now... 2.8m washing machines!

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