On March 13th Alan Jope, Unilever CEO, the $60Bn consumer-goods conglomerate that makes everything from Dove soap to Knorr soup, ordered the firm’s 60,000 office workers in all countries bar China to work from home (WFH). Jope now a full WFHomer talks about tthe giant's priorities and the future beyond Covid
Uline: packaging
Uline, the leading packaging and hygiene supplies distributor based in Pleasant Prairie (Wisconsin) has grown 5X in the past 10 years. The Uehlein family run powerhouse has a passion for products & customer service exemplified by CEO Liz Uehlein that has proven iresistible
Rubbermaid: ♥️
Rubbermaid Commercial Products (RCP) has published findings of one of the largest ever studies into business recycling and waste management across Europe. We review and comment on their most welcome 'Love Recycling' initiative
Mighty MMM
Mighty 3M, the leading business supplies maker (inc. hygiene, safety, health care equipment + OP) has responded magnificently to the cause of Coronavirus prevention. CEO Mike Roman and team were interviewed by Bloomberg BusinessWeek. We discuss their responsive action
Z o o m Video
Video collaboration specialist Zoom (CEO Eric Yuan, pic left) continued its relentless progress by outstripping traditional competition. Fuelled by soaring demand caused by remote working and social spacing from the Coronavirus its stock market capitalisation has soared 3.5X since its April'19 IPO
R e a c h for the
Proficiency Post has championed the 'productivity with personalization' principle since 2003. Model behaviour has been practiced by many progressive independents e.g. WBMason, but few major companies. The ultimate User eXperience (UX) continues to be Starbucks. We profile progress and highlight independent business supplier best practices. Updated
Immediate gratification is what customers want. People, consumers and businesses are now used to perfectly executed services — ordering via mobiles (70% at Amazon), with rapid delivery and brilliant customer service writes DHL Express' CEO Ian Wilson
High Performance
The Food & Beverage (FaB) supply to business market continues to grow at +4%/pa compared with a -10%/pa decline in the OP industry. Progressive resellers are seizing the opportunity to add hygiene, foodservice & packaging supplies to their single source business supplies strategy. One of the main FaB wholesalers is Vistar (parent PFG). We profile its progress inc. interview w/chief Pat Hegarty
Purell's pure
Effective 1 Jan GOJO Industries, the Purell hygiene brand maker, named Carey Jaros as CEO. We interview Carey about her plans to accelerate the growth of the 'Purell Solution', to holistically fight the spread of illness causing germs. Tomorrow
AMZN Everything
20 years ago, Amazon opened its 'Everything Store' for anyone who wanted to sell something. Then it began demanding more out of them writes NYTimes Karen Weise. 2019 may go down as the year it lost control of its business & partnerships with 10 own goals conceded
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