Proficiency Profiles

Details: 3 Mar 20; Updated: 3 Mar 20

R e a c h for the
S T A R B U X
e x p e r i e n c e !

Aspire to ultimate model of
personalized productivity

Proficiency Post has championed the 'productivity with personalization' principle since 2003. Model behaviour has been practiced by many progressive independents e.g. WBMason, but few major companies. The ultimate User eXperience (UX) continues to be Starbucks. We profile progress and highlight independent business supplier best practices. Updated

Details: 16 Feb 20; Updated: 16 Feb 20

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Fast, green, on
demand is what
consumers want

B2C & B2B MCommerce
the new AMZN standard

Immediate gratification is what customers want. People, consumers and businesses are now used to perfectly executed services — ordering via mobiles (70% at Amazon), with rapid delivery and brilliant customer service writes DHL Express' CEO Ian Wilson

Details: 28 Jan 20; Updated: 28 Jan 20

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High Performance
food wholesaler

Breakthrough in Biz Supply
market opens opportunity

The Food & Beverage (FaB) supply to business market continues to grow at +4%/pa compared with a -10%/pa decline in the OP industry. Progressive resellers are seizing the opportunity to add hygiene, foodservice & packaging supplies to their single source business supplies strategy. One of the main FaB wholesalers is Vistar (parent PFG). We profile its progress inc. interview w/chief Pat Hegarty

Details: 13 Jan 20; Updated: 13 Jan 20

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Purell's pure
hygiene plans

GOJO's new CEO Jaros'
germ fighting growth aim

Effective 1 Jan GOJO Industries, the Purell hygiene brand maker, named Carey Jaros as CEO. We interview Carey about her plans to accelerate the growth of the 'Purell Solution', to holistically fight the spread of illness causing germs. Tomorrow

Details: 20 Dec 19; Updated: 24 Dec 19

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AMZN Everything
store lost control?

Own Goals point to Prime
power failure w/partners

20 years ago, Amazon opened its 'Everything Store' for anyone who wanted to sell something. Then it began demanding more out of them writes NYTimes Karen Weise. 2019 may go down as the year it lost control of its business & partnerships with 10 own goals conceded

Details: 12 Dec 19; Updated: 12 Dec 19

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Computacenter's
clear leadership

UK#1 Tech reseller chief's
insight as good times roll

UK top tech reseller Computacenter’s UK MD Neil Hall (pic left) talked with CRN about topping 'TheTop VARs 2019' list; the strength of the IT market and why he never looks more than 2 years ahead

Details: 7 Dec 19; Updated: 7 Dec 19

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CCS Media sales
soar past £250m

Academies & flex working
fuel phenomenal growth

UK's leading independent office dealer CCS Media will break through the £250m ($300m) revenue this year. Another year of powerful double digit growth. We speak with CEO Terry Betts about the investment in people development and results... On Monday

Details: 20 Nov 19; Updated: 20 Nov 19

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Staples' Worklife:
the way forward

New CCO Joanne Harris
outlines vision & strategy

Last week we visited Joanne Harris, Chief Commercial Officer of Staples Business Advantage who joined from consumer brand powerhouse P&G almost a year ago. We discussed the new vision, strategy & differentials the new team will bring to the busines supply market. Updated

Details: 18 Nov 19; Updated: 18 Nov 19

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Nestlé's virtuous
profitability plan

Working on environmental,
sustainable food products

Nestlé, the #1 world food company is trying to show it can be environmentally sustainable and still make money. Activists are skeptical says NYT's Jack Ewing. Can it overcome a corporate history of false brand promises e.g. Camel, Amazon, Coca Cola, Gillette & VW?

Details: 12 Nov 19; Updated: 12 Nov 19

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MDLZ: Healthy
State in Snacking

Report matches mobile
lifestyle w/sip & munch

Food & snacking giant Mondelēz International has released its first 'State of Snacking' report on the rising global consumer snacking trends compared with sit down meals. We analyse and comment on The Harris Poll prepared study...

R e a c h for the
S T A R B U X
e x p e r i e n c e !

Aspire to ultimate model of
personalized productivity

Fast, green, on
demand is what
consumers want