Mighty MMM
Mighty 3M, the leading business supplies maker (inc. hygiene, safety, health care equipment + OP) has responded magnificently to the cause of Coronavirus prevention. CEO Mike Roman and team were interviewed by Bloomberg BusinessWeek. We discuss their responsive action
Z o o m Video
Video collaboration specialist Zoom (CEO Eric Yuan, pic left) continued its relentless progress by outstripping traditional competition. Fuelled by soaring demand caused by remote working and social spacing from the Coronavirus its stock market capitalisation has soared 3.5X since its April'19 IPO
R e a c h for the
Proficiency Post has championed the 'productivity with personalization' principle since 2003. Model behaviour has been practiced by many progressive independents e.g. WBMason, but few major companies. The ultimate User eXperience (UX) continues to be Starbucks. We profile progress and highlight independent business supplier best practices. Updated
Immediate gratification is what customers want. People, consumers and businesses are now used to perfectly executed services — ordering via mobiles (70% at Amazon), with rapid delivery and brilliant customer service writes DHL Express' CEO Ian Wilson
High Performance
The Food & Beverage (FaB) supply to business market continues to grow at +4%/pa compared with a -10%/pa decline in the OP industry. Progressive resellers are seizing the opportunity to add hygiene, foodservice & packaging supplies to their single source business supplies strategy. One of the main FaB wholesalers is Vistar (parent PFG). We profile its progress inc. interview w/chief Pat Hegarty
Purell's pure
Effective 1 Jan GOJO Industries, the Purell hygiene brand maker, named Carey Jaros as CEO. We interview Carey about her plans to accelerate the growth of the 'Purell Solution', to holistically fight the spread of illness causing germs. Tomorrow
AMZN Everything
20 years ago, Amazon opened its 'Everything Store' for anyone who wanted to sell something. Then it began demanding more out of them writes NYTimes Karen Weise. 2019 may go down as the year it lost control of its business & partnerships with 10 own goals conceded
Computacenter's
UK top tech reseller Computacenter’s UK MD Neil Hall (pic left) talked with CRN about topping 'TheTop VARs 2019' list; the strength of the IT market and why he never looks more than 2 years ahead
CCS Media sales
UK's leading independent office dealer CCS Media will break through the £250m ($300m) revenue this year. Another year of powerful double digit growth. We speak with CEO Terry Betts about the investment in people development and results... On Monday
Staples' Worklife:
Last week we visited Joanne Harris, Chief Commercial Officer of Staples Business Advantage who joined from consumer brand powerhouse P&G almost a year ago. We discussed the new vision, strategy & differentials the new team will bring to the busines supply market. Updated
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