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  • Lucy wfh iphone deskYour MCommerce 
    imperative call!

    All generations intolerant
    of substandard webstores


    Business consumers in hybrid working situations are all losing tolerance with substandard mobile webstore experiences writes Raconteur's  Oliver Pickup. Business supplies dealers have been tardy in transition and must wake up to the fact that industry leaders eg Amazon & Wayfair get 70% of their business from mobile device users. Action please!

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  • Most admired leaders 2018New Biz Supplies
    Benchmark Index

    16 categories to measure
    Best Practice CRM sales


    Proficiency Index
    has for 30yrs+ measured dealers' sales performance v best practice benchmarks. The benefits have enabled sales people to identify gaps in customer demand in order to maximise sales potential and improve customer productivity. We have updated the Index over 16 new business supply categories...

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  • Productivity stairway to heaven2Essentials of the
    New Business
    Supply Market

    Users' wants and needs:
    Personalised productivity


    We've decided to challenge OPI's pessimistic 'State of the OP Industry' report by providing a guide to the huge hybrid working opportunities that abound in the 'New Broadline Business Supply Market'. The report published yesterday covers: personalised B2U/WFH marketing, the broadline 16 business categories, MCommerce, CRM analysis and the integrated same day delivery winners...Updated

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  • Screen Shot 2021 05 17 at 12.25.37 PMWhat users really
    feel about MSP's?

    CRN Essential reports on
    outsourcing inc. MPS hype


    We hear a lot about the growth of managed services market (MSP's/MPS), but little from users about what they really think of the outsourced services model. The latest CRN Essential report features exclusive data that reveals the good, bad and ugly of how over 300 UK IT decision makers feel...

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  • Screen Shot 2021 05 15 at 1.44.29 PMProductivity watch
    for hybrid working?

    Surveillance an unwelcome
    intrusion v trust & privacy


    Software can track workers’ keystrokes, mouse movements, and website visits; screenshots can check attentiveness all in the name of productivity. However, this 'quantity' measure pales in comparison to the 'quality' of results motivated by trust and ownership....

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Screen Shot 2021 06 04 at 5.41.25 PMUnpacking plastic
'circular economy'

Avery Den explores role of
sustainability in life cycle


Plastic is one of the most maligned materials on the planet. The environmental costs of disposing of it improperly have rightly been highlighted in recent years. But without it, it would be hard to keep food fresh or transport liquids home from the shops. "There's a solution, however: a closed loop circular economy for plastics" states Avery Dennison. .

Read more ...

Screen Shot 2021 04 29 at 11.59.18 AMShopify spurs
entrepreneurs

How MCommerce platform
helps dealers beat Amazon


Shopify,
 
the specialist MCommerce platform for business supply dealers & entrepreneurs grew 110% in Q1'21 with 1M+ independent partners. It has reinforced marketing prowess with distribution services. Here are case studies on how it enables brand makers & resellers to compete with Amazon 

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nadella satya msoft cloudMicrosoft's master
$1Tn partner plan 

Nadella views all programs
thru' a channel/user lens


Microsoft CEO Satya Nadella
, who’s been absorbed in the software giant’s “partner-first” culture for nearly 30 years, spends a lot of time contemplating how solution providers are impacted by every decision the company makes. Now he's enthusing about the $1Tn opportunity for stakeholder partners...

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musgoves nectere jan16Nectere's next
webstore plan

Broadline biz supplies
beyond OP wholesalers


Nectere
, the UK&I full service, smaller dealer group, announced a partnership with EvoX/Fusion to provide a broadline business supplies webstore that extends beyond narrowline OP wholesalers. Just another example of how groups are taking charge of their destiny. Next step CDC?

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Screen Shot 2021 04 12 at 3.07.32 PMLenovo leads in
PC market share

Understated powerhouse
overtakes complacent HP


A Seeking Alpha analyst has highlighted the relentless progress of Lenovo now well established as global #1 in PC' s and making strong progress in servers and mobiles. The 3yrs turnaround plan has succeeded with more innnovations in the pipeline....

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Screen Shot 2021 03 23 at 12.15.17 PMLyreco lights the
way forward in
sustainable supply

Zooming w/past & present
CEO's Bigeard & Lienard


The secret's out! Eric Bigeard, legendary Lyreco ceo until 2010, is back in support of current ceo Greg Lienard in the drive to consolidate its leadership position in Europe & Asia business supply markets. We discussed the recent acquisition of Staples Solutions mainland Europe operations, the market and its sustainability strategy. Complete

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Screen Shot 2021 03 23 at 2.54.54 PMSynnTech ceo's
"seminal moment"

Rich Hume's 10 statements
on the megabyte mash-up


Tech Data
ceo Rich Hume says the blockbuster Synnex merger will bring benefits for decades to come to both partners and vendors based on combo's ability to invest in future technologies. The odds against this happening are huge, so let's discuss his 10 point takeaway.... 

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Screen Shot 2021 03 19 at 2.52.19 PM"Faster Insights"
by Pinterest CMO 

Separate data collection to
improve strategic decisions


Pinterest CMO Andréa Mallard
reckons that ‘Marketers are misunderstanding the value of insight’. The social media platform’s top marketer argues that insights and data should be used to inform ideas, not to provide answers. We discuss... 

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Baumann Matthias OWorldGroupBaumann's new
Office World

How the group will adapt
to WFH/hybrid working &
the fast B2C market shift


Switzerland's
Office World Holdings'
 ceo Matthias Baumann recently completed a merger with Offix to form the new €400m Office World GroupWe interviewed Baumann about progress and plans for the consolidated group of retailers, wholesale suppliers & MPS providers. Complete

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Screen Shot 2021 02 22 at 7.01.59 PMOpportunities for
IDC in WFH print?

HP Pres Tuan Tran explains
SaaS & improved security


"The strong demand for WFH printing presents dealers with major opportunities for new sources of growth, as the hybrid workforce settles in as the new reality" believes HP’s printing business president Tuan Tran told CRN. We challenge his case....

Read more ...

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not yesterday's news tomorrow."

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