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  • OPocalypse now Mar17Beyond OPocalypse to

    A Higher Hygiene
    & Wellness Market

    Pandemic to personal
    productivity protection

    Before the Coronavirus pandemic tragedy the OP market was collapsing with paper & printer makers running below half 2010 demand levels. The 'Essentials' supply focus is a stark reminder that unless business suppliers' service includes hygiene & safety, refreshments, foodservice, IT & packaging products, the future is bleak. Every cloud has a silver lining.... Weekend

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  • Screen Shot 2020 03 24 at 2.40.03 PM'Essentials' ease
    dealers doom

    Hygiene, water, IT, packg
    supplies save deliveries

    The CV shutdown of all businesses except 'Essentials' supply by national & local government in US & UK would normally close office supply dealers. Those progressive resellers that have embraced broadline business supplies, have continued inc. home delivery, even though it means more, smaller individual drops at higher cost to serve....

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  • Screen Shot 2020 03 22 at 3.56.33 PMMask up delivery
    service workers!

    Support front-line food &
    hygiene supply teams

    "The coronavirus (CV) pandemic shows the need to overhaul how to treat delivery & frontline customer service teams" writes Business
    Diana Enriquez. Good advice for dealers in business supply to ensure service teams 'mask-up' to reassure customers & get CV tests if they sense the symptoms... Updated

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  • Screen Shot 2020 03 23 at 3.04.20 PMHygiene Suppliers
    heighten delivery

    Leaders: P&G, 3M, Clorox,
    KC, Purell, EcoLab respond

    The Coronavirus pandemic has hammered consumers & business supply demand with worse to come. Meanwhile, food & beverage, pharmacy & home technology suppliers are booming inc. makers & distributors that responded to the urgent need for greater personal protection & higher hygiene standards.. We review case studies... Updated

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  • Screen Shot 2020 03 19 at 1.39.09 PMBuybacks v
    B a i l  O u t s?

    Greedy or Needy?
    Can share purchase
    plans be justified now?

    , the tailspinning US #1 paper merchant just announced a share buy back plan at a time when sales & profits were crashing pre CV. Meanwhile, many corporations are calling for bail out support from government as survival becomes their priority. How do they reconcile this greed with the CV pandemic about to explode across the US?

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Screen Shot 2020 03 25 at 3.42.12 PMMighty MMM 
multiplies masks 

Steps up N95, respirator,

ventilator output (w/Ford)

Mighty 3M, the leading business supplies maker (inc. hygiene, safety, health care equipment + OP) has responded magnificently to the cause of Coronavirus prevention. CEO Mike Roman and team were interviewed by Bloomberg BusinessWeek. We discuss their responsive action

Read more ...

Yuan Eric ZoomZ o o m Video
Comms Boom!

Video collaboration giants
outpaced by cloud upstart

Video collaboration specialist Zoom (CEO Eric Yuan, pic left) continued its relentless progress by outstripping traditional competition. Fuelled by soaring demand caused by remote working and social spacing from the Coronavirus its stock market capitalisation has soared 3.5X since its April'19 IPO 

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lucy starbucksR e a c h  for the
e x p e r i e n c e !

Aspire to ultimate model of
personalized productivity

Proficiency Post
has championed the 'productivity with personalization' principle since 2003. Model behaviour has been practiced by many progressive independents e.g. WBMason, but few major companies. The ultimate User eXperience (UX) continues to be Starbucks. We profile progress and highlight independent business supplier best practices.  Updated

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Screen Shot 2020 02 16 at 9.35.57 PM

Fast, green, on
demand is what
consumers want 

B2C & B2B MCommerce
the new AMZN standard

Immediate gratification is what customers want. People, consumers and businesses are now used to perfectly executed services — ordering via mobiles (70% at Amazon), with rapid delivery and brilliant customer service writes DHL Express' CEO Ian Wilson

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Screen Shot 2020 01 27 at 3.50.00 PMHigh Performance
food wholesaler 

Breakthrough in Biz Supply
market opens opportunity

The Food & Beverage (FaB) supply to business market continues to grow at +4%/pa compared with a -10%/pa decline in the OP industry. Progressive resellers are seizing the opportunity to add hygiene, foodservice & packaging supplies to their single source business supplies strategy.  One of the main FaB wholesalers is Vistar (parent PFG). We profile its progress inc. interview w/chief Pat Hegarty

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Screen Shot 2020 01 13 at 12.56.57 PMPurell's pure
hygiene plans 

GOJO's new CEO Jaros'
germ fighting growth aim


Effective 1 Jan GOJO Industries, the Purell hygiene brand maker, named Carey Jaros as CEO. We interview Carey about her plans to accelerate the growth of the 'Purell Solution', to holistically fight the spread of illness causing germs. Tomorrow

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Screen Shot 2019 12 24 at 12.16.13 AMAMZN Everything
store lost control? 

Own Goals point to Prime
power failure w/partners

20 years ago, Amazon opened its 'Everything Store' for anyone who wanted to sell something. Then it began demanding more out of them writes NYTimes Karen Weise. 2019 may go down as the year it lost control of its business & partnerships with 10 own goals conceded

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hall neil computacenterComputacenter's
clear leadership

UK#1 Tech reseller chief's
insight as good times roll


UK top tech reseller Computacenter’s UK MD Neil Hall (pic left) talked with CRN about topping 'TheTop VARs 2019' list; the strength of the IT market and why he never looks more than 2 years ahead

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Betts terry CCS deskCCS Media sales
soar past £250m

Academies & flex working
fuel phenomenal growth

UK's leading independent
 office dealer CCS Media
will break through the £250m ($300m) revenue this year. Another year of powerful double digit growth. We speak with CEO Terry Betts about the investment in people development and results... On Monday

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Screen Shot 2019 11 18 at 4.06.41 PMStaples' Worklife:
the way forward

New CCO Joanne Harris
outlines vision & strategy

Last week we visited Joanne Harris, Chief Commercial Officer of Staples Business Advantage who joined from consumer brand powerhouse P&G almost a year ago. We discussed the new vision, strategy & differentials the new team will bring to the busines supply market. Updated

Read more ...

ppnew on mobile US 2018

ppnew on mobile UK 2018

"Tomorrow's News Today,

not yesterday's news tomorrow."

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