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Screen Shot 2022 12 11 at 6.16.02 PMMost Responsible
Companies in US

Newsweek 2023 Top 100
inc.19 Biz Suppliers: HP#1?


Newsweek 
just published US' 'Most Responsible Companies 2023 rankings. Together with Statista it lists Top 500 scores in Corporate Social & Environmental Responsibility (CSR). Great to see 19 leading broadline business suppliers featured in Top 100, but feel some of those listed not deserving of such high status. We comment on their achievements

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Amazon Bezos Climate Pledge thumb medium300 0Sustainability
Superstars 2022

Earthshot Prize Winners
promote power of Green


Corporate Knights' Global Index
 has ranked the Most Sustainability Companies 2022. The EarthShot Prize Awards last night in Boston highlighted even more progress. We review latest developments from dealers, distributors and makers in the business supplies marketplace towards ESG/Greener practices in action, not greenwash 

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superdealers 2010Top 2010 Resellers

Wher're they now?

Bigboxes, Wh/salers, VCs,
Indie dealers & groups


Bigbox market shares were declining back in 2010. Staples, Depot-Max suffered as Amazon surged & progressive dealers gained. What has happened since? We chart the performance of Top 30 resellers in US & UK and identify the leaders in the new broadline business supply market in 2022... Updated, more to follow

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Screen Shot 2022 11 22 at 1.40.30 PM'Hybrid Work
is here to stay' 

Indeed/Glassdoor’s Hiring
& Workplace Trends Report


The Indeed Hiring Lab and Glassdoor Economic Research teams have joined forces to shed light on what the coming years will bring to the labour market, and how these trends will impact employers, employees, and the future of work. Proficiency Index analyses the report and compares with business supply/services market research....

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Hygienic Office 21Healthy Hygiene
mkt momentum?

Who's winning mkt share?
12%+ avge price inflation


Hygiene is now #1 business supply category alongside technology. Progressive business suppliers: brandmakers, dealers have pivoted into hygiene, safety, foodservice & packaging, WFH-tech & wellness services. Proficiency Index Q3'22 analysis is nearing completion with brands' volumes slowing, boosted by double digit price hikes. Complete

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industrial supplies invasionIndustrial supply
market resurgent!

Edu, H/Care, Infrastructure
investments boost growth


Q3'22 financial reports for leading industrial supply distributors are nearing completion e.g. Fastenal, Motion, MSC, Grainger, Wesco, Arrow, Berry, DXP show double-digit sales growth boosted by price hikes; and higher profits. Proficiency Index reviews the performance of the Top 20 US distributors in 2022 with insightful analysis and discussion with leaders, progress and plans for 2023. Updated

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Screen Shot 2022 10 09 at 5.02.23 PMStrategy strength
v vulture culture?

Who wins hygiene market
merger war: FEMSA v VC?


Merger mania rages in the HOT hygiene supply market. 80 acqs have been completed by VC Advent's Imperial Dade and FEMSA's Envoy. Expect deals to reach 100+ by year-end in an $8Bn+ roll up. Proficiency Index analyses progress inc. who wins: Envoy's growth strategy or VC owners? Will latter invest in integrating systems or...strip and flip? Complete

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hybrid office zoom mtg 22Furniture mkt on
high hybrid alert

Corp office recovery weak.
Strong WFH demand slows


Furniture Market Review Q2'22: Covid crushed the corporate furniture market. Leading makers reported 30%+ demand declines, are still not back to norm. Meanwhile, WFH suppliers like Amazon, Wayfair, DWR (Miller) exploded with record revenues. We review leaders and new hybrid work developments accelerating the WFH, worklife confluence & ergonomics movement. Updated

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Screen Shot 2022 10 02 at 7.14.54 PMTop Foodservice
Trends of 2022

New staff'g, mktg, product,
srvce, pkg, delivery needs


Dining service evolved at a slow pace until Covid disrupted the industry and ushered in a new era for foodservice needs. Restaurant operators and suppliers had to adapt to new challenges in supply and staffing shortages and higher 'touchless' hygiene standards...

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Lucy home working 21What Lucy wants
in business supply

• 1 click mobile webstores
• Personalized delivery
• Hybrid, hygienic offices


Proficiency Index's 16th Annual Businesswomen 12 Pt Buying Survey (resumes from 2019), primarily users (typically Lucy) with executive power, is more valuable than ever. It provides greater insights into the latest trends in WFH, hybrid work and mobile shopping in business ... 

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