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Screen Shot 2021 07 22 at 3.50.33 PMBouncebackability
Index leaderboard

Q2'21 results analysis show
healthy growth v laggards


Reports are flowing in fast for business supply players in Q2'21 and predictably show strong positive growth v Q2'20, but how do they compare with the pre-Covid 'norm'? Proficiency Index reports the leaderboard of vendors, wholesalers and dealers' 'Bouncebackability' performance v Q2'19. Updated daily... Full commentary inc. Target, Walmart, Home Depot, PFG/Vistar

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commodity cliffPaper-Printerless
market on pause

#OPocalypse: Diminishing
demand gets temp respite


Most leading OP, Paper & Printermakers have now reported Q2'21 results. Printer paper is down 70%+ since 2008. The shift to hygiene & packaging products is huge. The Covid crash caused users to accelerate the move towards digitisation as print diminished. We analyse results to date...inc Verso, Smurfitt & KP Tissue

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Hygiene clean office 21Healthy Hygiene
market momentum?

How've leaders fared post
Covid peak? Q2'21 analysis


The #Paperless #Officeless #Touchless future is happening bigtime! Now hygiene is the #1 business supply category alongside technology. Business suppliers: brandmakers, dealers & MSP's have pivoted to sell customers hygiene, safety & packaging supplies, WFH tech and wellness services.. We analyse Q2'21 results to date..Updated inc. KP Tissue, Resolute 

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printermakers plungePrintermakers pull
back from plunge

Canon, Kyo, Konica, Ricoh,
Epson & Brother analysis


The big 6 Japanese printer makers reported remarkably similar +20-30% growth in Q2'21 based on Covid crushed Q2'20. Most did not recover to pre-Covid norms. So how will these major makers reinvent themselves? We analyse results and comment on plans and progress...

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Most admired leaders 2018New Biz Supplies
Benchmark Index

16 categories to measure
Best Practice CRM sales


Proficiency Index
has for 30yrs+ measured dealers' sales performance v best practice benchmarks. The benefits have enabled sales people to identify gaps in customer demand in order to maximise sales potential and improve customer productivity. We have updated the Index over 16 new business supply categories...

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Screen Shot 2021 04 30 at 1.36.51 PMHealthy Hygiene
market momentum

Covid mitigation challenge
Q1'21 sales results analysis


The #Paperless #Officeless #Touchless future is happening bigtime! Now its #1 business supply category alongside technology. Business suppliers: brandmakers, dealers & MSP's have pivoted to sell customers PPE, hygiene supplies, WFH tech and wellness services.. We analyse Q1'21 results now complete inc. Navigator Paper, Brady, 

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commodity cliffPrint/papermakers
plunge prolongs

#OPocalypse: Diminished
demand+economy+Covid


All leading OP, Paper & Printermakers have now reported Q1'21 results. Printer paper is down 70%+ since 2008; another -15%+ in Q1. The shift to hygiene & packaging products is huge. We analyse results to date, now complete inc. HP & Navigator 

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Productivity stairway to heaven2Essentials of the
New Business
Supply Market

Users' wants and needs:
Personalised productivity


We've decided to challenge OPI's pessimistic 'State of the OP Industry' report by providing a guide to the huge hybrid working opportunities that abound in the 'New Broadline Business Supply Market'. The report published yesterday covers: personalised B2U/WFH marketing, the broadline 16 business categories, MCommerce, CRM analysis and the integrated same day delivery winners...Updated

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Screen Shot 2021 05 19 at 6.29.05 PM4imprint 4Certain
promo products 

Ad specialties market on
rise with TV commercials


Recently we've noticed clever TV ads for Vistaprint & 4imprint hyping the power of promotional products in a cost conscious economic recovery. This trend is confirmed as dealers report higher activity emphasizing their personalized services skills. We discuss the leaders activity...

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Hybrid Office workers 21Furnituremakers
fall as WFH fires

Corporate office collapse,
as home suppliers surge!


Furnituremakers Review Q1'21: Covid killed the corporate furniture market. Leading makers reported 30%+ demand declines. Meanwhile, WFH suppliers like Amazon, Wayfair (pic left) exploded with record revenues. We review leaders and the new developments that accelerated the B2U, Worklife Confluence & Ergonomics movement Updated daily

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