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Screen Shot 2018 09 04 at 12.42.34 AMCan anyone


budge Boston?

Top Business Cities'22

Chicago, SEA, MSP, NYC
London, Boston compete


The Proficiency Index annual review of Top Business Supply & Services cities is under review and previous winners, rank high again. Where will the new market epicentre be in 2022? 

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managed services man cloudThe Slower Rise of
Mega MTS dealers

Top Managed Productivity
Service Providers' profiles


MPS is dying! Long live "Managed Technology Services' providers that drive productivity improvement for customers. We profile latest progress of the Top 8 resellers that lead the US market in 2021, although slowing in acquisition activity of regional independents....

 

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Screen Shot 2022 01 02 at 2.21.45 AMPower Productivity

or #OPocalypse? 

Who will seize the single
source biz supply market?


What will happen in 2022 with Amazon, Apple, Staples, Essendant, Shopify, SPR, FEMSA, Depot, WBMason, HP, U-Line, Imperial, EVO-VOW, Westcoast, Paragon, Lyreco, Raja, Bunzl, Brady, independent dealers, dealer groups, wholesalers, furnituremakers, paper-printermakers, MPS, OP makers; foodservice; hygiene suppliers; packaging; AI, robotics,Tech, cybersecurity; Hybrid-WFH; B2U marketing trends. PP's Top 20 predictions follow here

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amazon WFH delivery guyHybrid work calls

rally progressives

Resellers Review 2021:
Leaders, Rising Stars,
Broken Bigbox's, Losers


The bigbox share of the market crashed again in 2021. Disintegrating Depot & sinking Staples lost another $2Bn sales as Amazon amassed; and Shopify soared. Progressive independent resellers got hammered on OP/MPS & furniture, but agility enabled them to pivot to IT, Hygiene supply in their local WFH market. We review and look forward...

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Top Performers 2020Best Performers
Review of 2021

Leaders, brands, web,
products, productivity,
services, ads, greenest


The #OPocalypse aka perfect storm that impacted the office supply market in 2019; worsened in 2020 with Covid disruption; then recovered significantly helped by WFH tech, hygiene & packaging demand in 2021. Even progressive business suppliers suffered, but many pivoted rapidly. Proficiency Index reviews best performers in each category... Complete

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Screen Shot 2021 12 27 at 10.11.48 PMTop Biz Supply
M&A's in 2021

Tech, Hygiene, OP, MPS
deals in recovery year


The near 2yr Covid pandemic devastated many small businesses and accelerated negative consolidation. Meanwhile, progressive M&A trends towards a 'paperless, officeless' more hygienic future driven by IT surged. We review the top positive & negative deals of 2021. Complete

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Screen Shot 2021 12 17 at 2.15.40 PMMarket Review'21 
July-Dec Analysis

WFH eases OPocalypse. IT,
Hygiene drives productivity
Acqs activity accelerates


The global economy recovered. The paperless office accelerated. The vultures' attack disintegrated. It proved tough for traditional players unable to pivot to hybrid working, but welcome for WFH  'essential' suppliers like Amazon, Target & Shopify + supporting brands. Moreover, acquisition activity escalated in the IT, hygiene, FS and the fading OP space. We chronicle the main events between July to Dec'21. Complete

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Hybrid Office workers 21Market Review'21 
Jan-June Analysis

OPocalypse saved by WFH
IT, Hygiene & Safety supply


The global economy recovered. The paperless office accelerated. The vultures' attack disintegrated. It proved tough for traditional players unable to pivot to hybrid working, but welcome for 'essential' suppliers like Amazon, Target & Shopify + supporting brands. Moreover, WFH specialists eg Best Buy, Home Depot & Wayfair all benefited greatly. We chronicle the main events between Jan-Jun'21

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women marketeers top 9 jul16Top 30 Women
Marketers 2021

Leaders in creativity, sales
& brand growth success


Marketing to businesses by brandmakers & resellers has been dominated by men. Now the most successful businesses are increasingly inspired by women leaders. Proficiency Index lists the most prominent women marketers in business supply. We received a strong response given the volatile market inc. new nominations from indy dealers. We publish the'Top 30 Women in Business Supply'  Complete

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Productivity leaders 2019Dealer Champions
of Productivity '21

Will leaner stocking dealers
improve beyond $500k/ee?


We've finalised the Proficiency Index Dealer Productivity Championship 2021 after a 2 year Covid hiatus. Sales/employee is the most universally accepted indicator of dealer profitability in the absence of private info. Leading dealers have submitted sales forecasts for 2021 + current employee numbers (FTE's). Complete

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