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  • Screen Shot 2019 05 21 at 2.25.45 PMEtailers escape
    from reality...

    Casual customer dating
    does not sustain growth

     
    Five years ago, we reported that the rapid OP etailer expansion was peaking, as a result of Amazon's aggression and the incidence of high customer churn from its disloyal 'casual dating' model. Progressive resellers exercising a deep customer intimacy model have achieved sustained success as etailers escape the market...

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  • Screen Shot 2019 05 21 at 10.44.17 AMStanley's Smart
    factory project

    New Craftsman tools plant
    opening in Summer 2020


    Stanley Black & Decker
    , the $14Bn tools, storage & OP maker plans to open a new Craftsman manufacturing plant in North Texas. This follows the launch of its Manufacturing 4.0 Centre of Excellence centre in Connecticut last month

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  • Screen Shot 2019 05 21 at 9.51.36 AMExertis Plugs
    bold progress

    International expansion
    drive v top broadliners


    UK Based tech reseller Exertis held its annual 'Plug In' partner event last week, in the illustrious surrounds of Silverstone race track. New group MD Tim Griffin outlined his differentiation plans v international powerhouses Ingram & TechData....

     

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  • menear craig.HDHome Depot's
    growth sliding

    PRO wholesaler model
    outpaces slow DIY sales


    Home Depot
    the $108Bn+ home & business improvement supplier again reported slower growth in direct sales. In contrast its $3Bn PRO (ex Supply Works) wholesale division is gaining strength with business service providers....

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  • HP death of the printerPrinters plunge
    in Europe Q1'19 

    Context research confirms
    brand leaders sales trends


    Sales of printer hardware through distributors in West Europe (WE) were sharply down by 4.2% in Q1 2019, according to the latest distribution data published by CONTEXT.

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MEGATRENDS sq 20192019 Business
Supply Market
MEGATRENDS

How to take charge of your
own destiny in the 2020's!


Apple, Microsoft, Amazon, WeWork & Uber
have M-powered a new entrepreneurial revolution with affordable personal tech & immediate delivery services. Wholesalers have failed to help OP resellers connect with users by providing personalised productivity services + integrated same-day delivery. How should dealers take charge of their own destiny in this difficult situation? Report complete inc. 2018 US/UK Market Review. Updated

 




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MEGATRENDS 2018 sq2018 Business
Supply Market

MEGATRENDS

Will wholesalers rise to
competitive challenge?


Apple, Microsoft, Amazon & Uber
have M-powered a new entrepreneurial revolution with affordable personal tech & immediate delivery services. The need for wholesalers to help resellers connect with users; and provide personalised productivity services + integrated same-day delivery is NOW! Here's how.... Report complete inc. 2017 US/UK Market Review 




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MEGATRENDS 2017sq2017 O f f i c e
MEGATRENDS

Mobilize managed
productivity services


Apple, Uber, Microsoft & Amazon
have M-powered a new entrepreneurial revolution with affordable personal tech & same day delivery services. The need for OP resellers to connect with users and provide personalised productivity services + integrated same-day delivery is NOW! Report complete




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Megatrends 2020 Independents reawakensM - P o w e r
P e r S o N a L
productivity

Action Plan for success
in the paperless future


The Force of Progressive Independents is Reawakening! 
Apple, Uber & Amazon have M-powered a new entrepreneurial revolution with affordable personal tech, personalised same day delivery services. We urge resellers to provide personalised productivity services & integrated same-day delivery NOW! Report refreshed




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MEGATRENDS 2016 sqM - P o w e r 
P e r S o N a L
productivity now

Action Plan for success
in the paperless future


The Force of progressive Independents is Reawakening! Apple, Uber & Amazon have M-powered a new entrepreneurial revolution with affordable personal tech, personalised same day delivery services. The need for OP resellers to provide personalised productivity services & integrated same-day delivery is NOW! Report complete/updated




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Office-Megatrends-2015-300v2Mobilize personal

productivity...

Action Plan for success
in the paperless future


The progressive trends are tremendous. Apple & Amazon have M-powered the new entrepreneurial revolution with affordable personal technology and personalised wholesale and rapid delivery services. The need for OP resellers to differentiate themselves with personalised productivity services is even more URGENT…




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Megatrends-2014-LucyM-Power Personal

P r o d u c t i v i t y

S e r v i c e s

Your invaluable guide to mobilize

success in the paperless future.

 

4 Feb'14 (Updated)

The Apple iPad was the death knell for the traditional OP industry. Dealers now face a formidable competitor in Amazon in business supplies. The need to develop Personal Productivity Services (PPS) to differentiate is URGENT!  Let the new Office Megatrends 2014 report published here be your guide to success...




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megatrends13

M-Power personal productivity services

The 6 Pack agenda to mobilise

success in the paperless future

 

2 Apr’13

The launch of the Apple IPad was the death knell for PC’s, printer paper and ink. Independent resellers in partnership with wholesalers are winning, but face a formidable opponent in Amazon in business supplies. The need to develop personal productivity services to differentiate themselves is URGENT. Read the latest Office Megatrends 2013 and Market Review 2012 here...FREE to subscribers




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M-powered-lucy2Megatrends 2013-15

M-powering
p e r s o n a l
productivity

From B2B to B2U marketing; OP

to productivity services; fixed to mobile workspace

 

11 Feb'13 (Complete)
We reckon 2013 will be another transformative year. Resellers can no longer afford to anonymously supply faceless businesses with a narrow range of office products. Their new priority should be to reach the most powerful user-choosers on a personalized basis with relevant productivity tools. That means reaching the ubiquitous mobile user-choosers. 



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Productivity-to-lucyOffice Megatrends 2012 - New!

From feeding printers

to feeding PEOPLE!

Provide personalized productivity

services! Your 12 ezsentials now

for success by 2020

 

18 Jul’11

It’s time for the annual review of the Megatrends that will shape the future of the Office Productivity Services (OPS) marketplace.




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MEGATRENDS-2011sq

Office Megatrends 2011 -
Market Review 2010

Power shifts positively...

from the large, limp and lifeless, to the low-cost locals

 

5 Feb'11(Updated)

The decade of developing personalised productivity services is well underway. Independent resellers in partnership with leading wholesalers have had a winning year with 2011 expected to show more positive growth.

 

2010 was a strong year of recovery spearheaded by a widespread ‘technology refresh’ investment by US and UK business. We expect 2011 to be even better... positive... 




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MEGATRENDS-2010

6i's for Success: 2010 & Beyond          

>>>intelligence... internet... interaction... intimacy... integration... innovation<<<

Report including full 2009 OP Market Review Analysis will be published free to subscribers on 31 Dec'09. 
Report available to non subscribers at £300 ($500)

 




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Latest Frost Bites

Etailers escape from market reality

Screen Shot 2019 05 21 at 2.25.45 PMEtailers escape
from reality...

Casual customer dating
does not sustain growth

 
Five years ago, we reported that the rapid OP etailer expansion was peaking, as a result of Amazon's aggression and the incidence of high customer churn from its disloyal 'casual dating' model. Progressive resellers exercising a deep customer intimacy model have achieved sustained success as etailers escape the market...

Read More...

Etailers maul Mall retailers

Bezos godzillaEtailers maul
mall retailers

Death by 1000 cuts
for department stores


Seeking Alpha analyst Wolf Richter reports on the rise and rise of ecommerce at the expense of retail stores especially, the mall locations. We discuss and analyse his findings... Later today

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Is it all clicking for Wayfair?

Screen Shot 2019 02 22 at 9.25.47 AMIs it all clicking
for Wayfair?

Skyrocketing sales. What
about service & profits?


"Wayfair
, the #1 US furniture reseller is a newly minted Fortune 500 entrant. It has two visionary founders, 2,300 data geeks, and skyrocketing sales. Now it just needs to turn a profit" writes contributgor Jeffrey O'Brien. We discuss his article plus its growing delivery service issues weighing on the brand

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Amazon v Walmart War - Who's winning?

Amazon v walmart sumoAMZN v Walmart
War. Who wins?

US #1 retailer online sales
tiny compared w/Godzilla


Walmart's
 steady growth trend has attracted praise from financial press. However, its important to get real when comparing progress v #1 Amazon. Godzilla's US sales online are 6X v Walmart from faster webstore experience & delivery service. We compare the key metrics.....Updated

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Will tariffs trump private label lemmings?

Screen Shot 2019 05 14 at 8.35.32 AMWill Tariffs trump
PLabel lemmings?

China Trade War threatens
price hikes for bigboxes


The huge hike in tariff rate to 25% proposed on Chinese imports will almost certainly be passed on where possible to consumers. However, will businesses resist particularly on paper-related private label products? Updated

 

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Disconnected dealers - 2019 Update

disconnected dealer2Disconnected
dealers act now!

Old motive: High GP's;
New: User productivity


Late last century, normal OP dealer motivation was maximising margins and maintaining relationships with stationery buyers. Enter the digital 2000's, Amazon has led the market with personalised service beyond the buyer to Lucy, the typical user chooser, with faster delivery service across a broader business supplies selection. Time to go beyond the buyer! Complete

 

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Will Bain expand hygiene further or flip?

Screen Shot 2019 05 02 at 6.13.13 PMWill Bain expand
hygiene interests
further or flip? 

Bought & IPO'd HDSupply;
Next: Diversey & Imperial?


VC Bain Capital an original investor in Staples has invested in the FM/Hygiene supply market in recent years. In 2017, it bought a top hygiene brand Diversey from Sealed Air and last week took a majority stake in Eastern US jansan reseller Imperial Dade. What's the plan? We look at the options to invest further or flip? Complete

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Alibaba to grab Office Depot?

Screen Shot 2019 04 29 at 1.05.04 PMWill A l i b a b a
grab  D e p o t?

China partner to rescue
desperate one cheaply?


Alibaba
, the Chinese based global ecommerce marketplace giant, formed a 'collaborative partnership' with Office Depot last month. What is Alibaba's intent given that it has yet to penetrate the US market successfully? Complete

 

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Fastest delivery speed winner? WMT, TGT or AMZN?

amazon prime deliveryFastest delivery 
speed winner?

Analyst: "WMT & TGT
steps ahead of Amazon"


"Traditional  retailers "Walmart and Target are a step ahead of Amazon in delivery moving to same-day" according to retail equity analyst John Zolidis. Keep up, Amazon have been delivering same day to the world's major cities progressively since 2014.

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Will Amazon's CRaP strategy crater?

Bezos unhappy stretchedWill AMZN's CRaP
strategy crater?

Do private label ex-China &
split delivery plans bode ill?


Amazon's
etail growth rate has slowed dramatically over recent quarters. Meanwhile, it's cutting its 'CRaP' defined products; shifting to imported private label; cutting back on small vendors; and splitting deliveries into multiple drops. We discuss the consequences...Updated

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