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Screen Shot 2022 12 30 at 12.50.30 AMT i m  H o l m e s: 
OP industry doyen 

Beloved Exertis leader dies
after brave battle w cancer


DCC Group's Exertis
has confirmed that Tim Holmes, director of its OP Wholesale division has sadly died after a short battle wirth cancer. Highly respected for his 25 years service with Acco, Fellowes, Lyreco and Staples; he will be greatly missed by all who had the pleasure of working with him.  

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Screen Shot 2022 12 27 at 10.06.02 AMJennifer Smith's
Life Celebration!

Innovative leader's service:
Minnesota Vikings stadium


Jennifer Smith, Innovative's
iconic and beloved leader sadly died on 3Dec after a long and brave battle with leukemia. Her infectious enthusiasm for progress made her an irresistible dynamic force and best practice inspiration to all. A Celebration of Jennifer's Wonderful Life will be held at Minnesota Vikings' stadium on 5Jan'23. 

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Frosty PP Christmas drones 2015Merry Christmas!
Happy New Year!

To all readers. Don't miss
'22 Reviews '23 Predictions


2022 was a turbulent year for business suppliers with high inflation softening the secular decline in trad OP and slowing growth for tech, hygiene & packaging supplies. Against pessimistic Wall St, we feel optimistic about business supply demand in 2023, as inflation abates and infrastructure investments take effect. Please get the most insightful 2022 market analysis and the new MEGATRENDS report due for publication on Friday 6 Jan'23

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owen andi HM thinkingMillerKnoll's hybrid

work growth stalls

WFH concepts offset soft,
returning office demand


MillerKnoll 
the enlarged #1furnituremaker maintained its focus on strong WFH demand, with the contract market recovering,  but slowing orders. Retail designs stalled after recent strong growth. Upbeat ceo Andi Owen is focused on hybrid workspaces, mobile systems innovation and integration of Knoll.

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schneider todd cintasCintas' resilient
revenue recovery

Uniform, Health & Safety
Services growth returns


Cintas,
 
the $8Bn uniform services specialist, continued its powerful sales recovery in Q2'23. CETodd Schneider (pic left) plans to accelerate its 'Ready for the Workday' strategic direction shift towards higher profitability. 

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Fedex truck crash off road 22FedEx falling down

despite price hikes 

Losing market share. Cost
cuts, not customer centric


FedEx new ceo Raj Subramaniam opaquely reported on disappointing & inflated Q2'23 results. Huge price hikes boosted sales, but disguised serious market share losses to UPS & AmazonThe 'market cap gap' between same sized UPS widened to $112Bn. The future is bleak for arrogant, cost cutting  'new boss, same as the old boss'; who blamed the (strong) economy, not incompetent execution. 

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Armbruster Sara steelcase 22Steelcase steady,

but softer outlook

Collab specialists pivot to
furnish hybrid workspaces


Steelcase, 
the global leader in collaborative office furnishings, recovered steadily in Q3'23 to 30Nov'22. Disappointingly, CEO Sara Armbruster reported a softer order book related to growing macroeconomic concerns, despite investments in the hybrid work future

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cycber week 2019Amazon amass #1
Cyber5 mkt share

Walmart, Costco, Target &
Best Buy consumer reports


Numerator
and Adobe Analytics have completed their analysis on the Cyber5 Day Thanksgiving shopping weekend. As expected Amazon dominated spending. Top retail executives commented on a strong consumer and were cautiously optimistic about 2023. 

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christmas montageXmas Crackers &
Top Turkeys 2022

Reflections on OPocalyptic
Hybrid work, Inflationary,
price boosted profits year


HAPPY CHRISTMAS!  2022 will go down as a terrible year for ‘turkeys’ (aka vultures) citing the ‘Covid' excuse for failure. Ironically, whilst printed paper volume plunged, huge price hikes boosted profits.  Progressive resellers gained greatly by pivoting quickly into new business supply categories: Hygiene, WFH Ergonomics, FoodService & Packaging....

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Screen Shot 2022 12 16 at 4.33.26 PMUPS  u p s t a g e 
f a i l i n g  FedEx

Logistics loser faults mkt,
v inept, price hike culture


Transport giants UPS & FedEx
report similar $100Bn+ revenues, but the former is gaining share and valued at 3.5X market cap of the failing latterFedEx relies on huge price hikes to disguise volume decline, exacerbated by ex-ceo Fred Smith successor's failure to meet customers' needs. We preview next week's Q2'23 financial report...

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