Evergreen Egan

Reid ready to roll

Family dealer reinventing

itself for hybrid work era

Last week, after 15yrs+, we met with Martin Reid chairman of Manchester (UK) based business supplier Egan Reid. We've known the family for 40yrs as a prominent NW dealer and it was great to see the progress achieved, particularly the rapid recovery from Covid; the exemplary marketing inc. social media; and the development of management inc. succession planning. Updated

Personal, Hygiene
'Supply Solutions'

$10Bn Imperial/Branvoy battle
creates customer svc opening 

Enterprising entrepreneur Jeff Lerma started his own hygiene supplies company SupplySolutions in 2006. Today by providing flexible, personalized services he plans to grow strongly in the face oif the giants consolidating the HyPac industry. Whilst the VC backed leaders typically cus on maxing profitability and cash, he plans to provide a one source, sustainable service driven by his specialist salesforce....Updated

innovative icon's
💜 legacy relights!

Smith family renergizes
services growth culture

Beautiful Jennifer Smith, the enterprising founder/ceo of Innovative Office Solutions (MN) died one year ago after a 3 year brave battle with leukemia. Her 'never quit' attitude lives on under husband Brooks, with son Max (wife Bridget) and daughter Maddie deeply imvolved in re-energizing the wonderful growth culture, after their tragic loss. We spoke with Brooks about progress and plans ... Complete

Friendly by name.
Friendly by nurture

Chief Caswell curates group
growth & green development

Ex-Spicers wholesale marketer Jeanette Caswell (ex-Bresitz) joined leading UK&I dealer group Office Friendly in June'21. Since then she has built on solid foundations and added special growth programmes for member development including sustainability and best practices from its larger progressive resellers. We interviewed Jeanette earlier... Complete

U n i t e d  Front:
Engage everyone!

Bourton broadens from OP
to hospitality & foodservice

Langstane press
for BOSS 4 timer 

Scotland's finest flies flag
for progressive dealers

Scotland's #1 business supplies reseller, Aberdeen based Langstane, triple winners of the BOSS Dealer Excellence Award is going for a 4th after an 8 year hiatus. We spoke with ceo Colin Campbell about its progress from the depths of the energy market decline, Covid and its tremendous recovery....Complete

Office360 chief's
OP market insights

Leading US dealer opens
up on strong sales growth

Yesterday, we interviewed Steve Nahmias, ceo of Indianapolis based Office360, one of the leading independent business supply resellers in the US Midwest region. We discussed market trends, the future of  independent OP dealers, bigboxes, Amazon, wholesalers and the remarkablr progress and plans for his family owned business. Updated

WBMason's Master
Chief: Leo Meehan 

'One Source Biz Supplies'
personalized svc success

Next year Leo Meehan, ceo of WBMason, reaches his 50th year at the US mega-business supplies reseller. Starting as a rep with <$1m sales the dealer has grown meteorically to $1.6Bn! We sat down with Leo, following WB's successful Vendor Day, for the first time since Covid, to discuss its remarkable progress and strategic growth plans. Complete

Listen to Learn.

Do it! Measure it!

Armstrong's 'Perspective':
What motivates success?

Ex-Spicers legendary chief Bill Armstrong has published his autobiography entitled 'A Life in Perspective', a deep dive, bare bones expose of his 34yrs career with former #1 European OP wholesaler. I've known Bill as colleague and friend for 50yrs, so his book was a fascinating, nostalgic insight to what motivates real long term success. We met last week to review...

United unplugged
from OP tradition

Smart svcs provider's one
source biz supply success

There are now less than 50 progressive, productivity service providers in the US/UK business supplies market. That's a huge crash from the 30k traditional, transactional OP dealer community in 1990. We have profiled the best practice successes of WBMason, Innovative, Warehouse Direct, Commercial, Penketh and Bates. Now we update the progress and plans of UK's United Managed Services with ceo Darren Lloyd...