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Sorry is the 
hardest word

Why can’t errant OP CEO’s just say we screwed up and vow to clean house?


20 Mar 10
We just read a great article in Fortune magazine by Becky Quick the CNBC co-anchor of Squawk Box about  two recent cases where major companies’ e.g. Toyota, have chosen to deny rather than admit mistakes with potentially tragic consequences.

"Tomorrow's News Today,

not yesterday's news tomorrow."

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