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23 Jun 22

Updated: 23 Jun 22

Meta or Worse
Fakebook farce?

"Zuck plans to rule Web;
Schumer must stop him"

Senate leader Chuck Schumer is blocking legislation to rein in tech monopolies. This should concern anyone who cares about competition in US. Meta aka Facebook (Zuckerberg, pic left), Apple, Google and Amazon use their huge market share to crush rivals  and enter new businesses while taking advantage of people. Time contributor Roger McNamee explains how...

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17 Jun 22

Updated: 17 Jun 22

Cannibalize MPS!
Print RIP. MTS go!

Recycler questions future
amid rapid digital drive

The Recycler has raised the future of managed print services (MPS) market with its readers.  In reality, consumers know printing adds cost to communications compared with the new digital world. We review the market researcher Quocirca's analysis and comment....

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14 Jun 22

Updated: 14 Jun 22

Printer Paper mkt
plunge pervasive

Target Report on industry
decline, M&A + transitions

The Printer Paper market in volume terms is running at <50% 2010 levels. Huge inflationary price hikes have disguised the decline. Consolidation of makers & distributors is on fire. Conversion of facilities to hygiene and packaging is accelerating. The Target Report describes the decline and summarises details...

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13 Jun 22

Updated: 13 Jun 22

Create cool hybrid
work experiences

How people work better in
the flexible future of work

Even before Covid some organizations began experimenting with mobile work, shifting ownership for spaces and offering more choice for people to move where they worked based on their activities. Some companies allowed hybrid work, giving employees flexibility to WFH. Now, the practice has become the mainstream even those who believed it wasn’t a fit for them.

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11 Jun 22

Updated: 13 Jun 22

PeRSoNaLiSed
Service with AI

Delivers customer insights
direct for specialist support

Customers now want personalized experiences when they interact with organizations in all facets of everyday life, Personalization makes people feel valued as customers and can make our lives easier, from making faster decisions with product recommendations to receiving more customer service support.

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10 Jun 22

Updated: 10 Jun 22

GDP growth slows
but ahead of 2019

Press recession obsession.
Political or facts motivated?

US/UK Economic Outlook: "GDP growth will slow, but recession to be averted" according to Kiplinger’s latest forecast for the economy. The media, especially CNBC, UK's Times and Telegraph appear obsessed with imminent recession chatter. Yet whilst growth is slowing from Covid recovery spikes in 2021, it's still well ahead of low 'normal' 2019 rates 

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9 Jun 22

Updated: 9 Jun 22

The Never 'Back
to Office' backlash

Bosses optimism re RTO
across businesses abates

Back to the office? Does never work for you? Employer plans have played out like a game of chicken. "Now workers are rebelling outright, and bosses are trying everything to make the office worth it" writes NY Times' 'Future of Work' writer Emma Goldberg. We discuss her research and discuss the impact on the business supplies market

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7 Jun 22

Updated: 7 Jun 22

Gaining visibility
of hybrid work

How to max engagement
& trust of flexible workers

Flexible work comes with huge benefits — but it's challenging when measuring performance, as traditional approaches rely on normal  working hours. HBR's Gabriela Mauch uses a study of 50,000 employees to explore how leaders can better understand behaviour that will empower their teams and be most effective for their business.

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26 May 22

Updated: 26 May 22

Recession Rants:
Real or Rhetoric?

Bear mkt, stagflation fears
v strong economy & jobs

The US/UK economies are still  strong, with unemployment levels at their lowest point since 1969. Yet all the media talk is about recession and stagflation caused by high inflation through Covid shortages and the Ukraine invasion. "There may be a recession over the next few years, but do people understand why?" asks NYTimes economic commentator Paul Krugman 

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23 May 22

Updated: 23 May 22

6 Marketing Myths
obstructing growth

Struggling w/digital selling
campaigns? How to win?

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