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  • Inflation bubble manThe Proficiency

    I n f l a t i o n Index

    +15% average price hikes
    boost profits by +30/40%!


    The Q1'22 reporting season is almost complete. Proficiency Index have analysed results and separated out the price inflation element, from real volume performance. This week Walmart, Home Depot, DCC-Exertis, Bunzl,  Macfarlane & Target all 
    reported boosted profits fueled by high price hikes; 75 companies analysed to date

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  • Personalised emarketingAmazon: Ultimate
    PeRSoNaLiSation?

    Is Everything Store liable
    for everything it supplies?


    "What Amazon doesn't know can hurt you" writes NYTimes Moira Weigel. Amazon has become hugely profitable $800Bn GMV sales organisation that overtook Walmart last year. It largely turns a blind eye to products sold on its platform. How responsible is the 'Everything Store' for everything it supplies?

     Read More
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Screen Shot 2022 01 15 at 5.46.12 PMCan IDC service

hybrid workers?

More lower value webstore
orders delivered same day


Corporations are adjusting rapidly to the hybrid work future. Flexible work is here to stay. How will dealers (IDC) adapt to a new norm where empowered users order business supplies online, in smaller quantities, expect immediate home delivery, advanced by Amazon? What will they do to upgrade webstore design, broaden ranges to minimise higher 'cost to serve' and adapt truck delivery fleets? We discuss.... Jan'15 article revisited 

"Tomorrow's News Today,

not yesterday's news tomorrow."

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