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Screen Shot 2022 06 30 at 7.27.41 PMAchieving hybrid
worklife balance 

Harvard prof explores best
ratio to max productivity


Harvard professor Prithwiraj Choudhury has been studying hybrid models for several years. He explains what his latest research indicates about the optimal ratio of remote to office working. "We have been constrained in our lives by geography for decades. WFH sets us free"

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Lederer John StaplesStaples' 5th Anniv
of vulture control?

What has Sycamore's agent
Lederer achieved? Industry
chiefs review and comment


In June'17 vulture capitalist Sycamore Partners bought Staples for $6.9Bn. The industry quaked! What has happened since? Proficiency Post chronicled its demise from $16Bn down to a current $8Bn with the ex-powerhouse a shell of its former self. What do leading vendors and IDC think? We surveyed and report here to date

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Zuckerberg Mark Meta 22Meta or Worse
Fakebook farce?

"Zuck plans to rule Web;
Schumer must stop him"


Senate leader Chuck Schumer is blocking legislation to rein in tech monopolies. This should concern anyone who cares about competition in US. Meta aka Facebook (Zuckerberg, pic left), Apple, Google and Amazon use their huge market share to crush rivals  and enter new businesses while taking advantage of people. Time contributor Roger McNamee explains how...

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MPS thornCannibalize MPS!
Print RIP. MTS go!

Recycler questions future
amid rapid digital drive


The Recycler
has raised the future of managed print services (MPS) market with its readers.  In reality, consumers know printing adds cost to communications compared with the new digital world. We review the market researcher Quocirca's analysis and comment....

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commodity cliffPrinter Paper mkt
plunge pervasive

Target Report on industry
decline, M&A + transitions


The Printer Paper market in volume terms is running at <50% 2010 levels. Huge inflationary price hikes have disguised the decline. Consolidation of makers & distributors is on fire. Conversion of facilities to hygiene and packaging is accelerating. The Target Report describes the decline and summarises details...

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Screen Shot 2022 06 13 at 4.24.53 PMCreate cool hybrid
work experiences

How people work better in
the flexible future of work


Even before Covid some organizations began experimenting with mobile work, shifting ownership for spaces and offering more choice for people to move where they worked based on their activities. Some companies allowed hybrid work, giving employees flexibility to WFH. Now, the practice has become the mainstream even those who believed it wasn’t a fit for them.

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Personalised emarketingPeRSoNaLiSed
Service with AI

Delivers customer insights
direct for specialist support


Customers now want personalized experiences when they interact with organizations in all facets of everyday life, Personalization makes people feel valued as customers and can make our lives easier, from making faster decisions with product recommendations to receiving more customer service support.

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Economy normalising 22GDP growth slows
but ahead of 2019

Press recession obsession.
Political or facts motivated?


US/UK Economic Outlook: "GDP growth will slow, but recession to be averted" according to Kiplinger’s latest forecast for the economy. The media, especially CNBC, UK's Times and Telegraph appear obsessed with imminent recession chatter. Yet whilst growth is slowing from Covid recovery spikes in 2021, it's still well ahead of low 'normal' 2019 rates 

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Screen Shot 2022 06 09 at 10.48.06 AMThe Never 'Back
to Office' backlash

Bosses optimism re RTO
across businesses abates


Back to the office? Does never work for you? Employer plans have played out like a game of chicken. "Now workers are rebelling outright, and bosses are trying everything to make the office worth it" writes NY Times' 'Future of Work' writer Emma Goldberg. We discuss her research and discuss the impact on the business supplies market

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Lucy home working 21Gaining visibility
of hybrid work

How to max engagement
& trust of flexible workers


Flexible work comes with huge benefits — but it's challenging when measuring performance, as traditional approaches rely on normal  working hours. HBR's Gabriela Mauch uses a study of 50,000 employees to explore how leaders can better understand behaviour that will empower their teams and be most effective for their business.

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