Achieving hybrid
Harvard professor Prithwiraj Choudhury has been studying hybrid models for several years. He explains what his latest research indicates about the optimal ratio of remote to office working. "We have been constrained in our lives by geography for decades. WFH sets us free"
Staples' 5th Anniv
In June'17 vulture capitalist Sycamore Partners bought Staples for $6.9Bn. The industry quaked! What has happened since? Proficiency Post chronicled its demise from $16Bn down to a current $8Bn with the ex-powerhouse a shell of its former self. What do leading vendors and IDC think? We surveyed and report here to date
Meta or Worse
Senate leader Chuck Schumer is blocking legislation to rein in tech monopolies. This should concern anyone who cares about competition in US. Meta aka Facebook (Zuckerberg, pic left), Apple, Google and Amazon use their huge market share to crush rivals and enter new businesses while taking advantage of people. Time contributor Roger McNamee explains how...
Cannibalize MPS!
The Recycler has raised the future of managed print services (MPS) market with its readers. In reality, consumers know printing adds cost to communications compared with the new digital world. We review the market researcher Quocirca's analysis and comment....
Printer Paper mkt
The Printer Paper market in volume terms is running at <50% 2010 levels. Huge inflationary price hikes have disguised the decline. Consolidation of makers & distributors is on fire. Conversion of facilities to hygiene and packaging is accelerating. The Target Report describes the decline and summarises details...
Create cool hybrid
Even before Covid some organizations began experimenting with mobile work, shifting ownership for spaces and offering more choice for people to move where they worked based on their activities. Some companies allowed hybrid work, giving employees flexibility to WFH. Now, the practice has become the mainstream even those who believed it wasn’t a fit for them.
PeRSoNaLiSed
Customers now want personalized experiences when they interact with organizations in all facets of everyday life, Personalization makes people feel valued as customers and can make our lives easier, from making faster decisions with product recommendations to receiving more customer service support.
GDP growth slows
US/UK Economic Outlook: "GDP growth will slow, but recession to be averted" according to Kiplinger’s latest forecast for the economy. The media, especially CNBC, UK's Times and Telegraph appear obsessed with imminent recession chatter. Yet whilst growth is slowing from Covid recovery spikes in 2021, it's still well ahead of low 'normal' 2019 rates
The Never 'Back
Back to the office? Does never work for you? Employer plans have played out like a game of chicken. "Now workers are rebelling outright, and bosses are trying everything to make the office worth it" writes NY Times' 'Future of Work' writer Emma Goldberg. We discuss her research and discuss the impact on the business supplies market
Gaining visibility
Flexible work comes with huge benefits — but it's challenging when measuring performance, as traditional approaches rely on normal working hours. HBR's Gabriela Mauch uses a study of 50,000 employees to explore how leaders can better understand behaviour that will empower their teams and be most effective for their business.
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