Resilient resellers
v dis-conn-ected
dealers in denial
The business supply future
BeyondCovid+OPocalypse
Covid unmasked some resilient resellers who parried the pandemic and pivoted quickly to essential supply in WFH hygiene & tech. It also highlighted the weakness of trad dealers that were stuck with narrow OP ranges; obsolete B2B marketing methods; B2U ignorance; and slow service models. We discuss the best and worst practices. Updated again today