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Lessons from leaders in tech:
Customer Productivity... First!

"The IT services market in the channel is bigger than the hardware market. It was 10yrs ago and still is!" writes Alex Tatham ex-MD of IT distributor Westcoast. Resellers in the business supply market have traditionally been 'box shifters'. Now they need to offer managed productivity services – strategic and technical. Can they step up? We case study the ones that have...later today