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  • MEGATRENDS 2021sq2020s Business
    Supply Market
    MEGATRENDS

    ......less Means More
    P r o d u c t i v i t y 


    Apple, Microsoft, Amazon, Zoom, Shopify, Uber & Salesforce have M-powered a new entrepreneurial revolution with affordable personal tech & immediate delivery services. Covid accelerated the advance of 2025 trends: #Paperless #Officeless #Touchless #Spotless #Bigless #Wasteless & #Carbonless. WFH told us to connect with users by providing personalised productivity services + integrated same-day delivery. We guide on how dealers can take charge of their destiny? New Report inc. 2020 Market Review published today

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  • Predictions 2021Power Productivity

    or #OPocalypse? 

    Who will seize the single
    source biz supply market?


    What will happen in 2021 with Amazon, Apple, Facebook, Staples, Essendant, Shopify, SPR, Alibaba, Depot, WBMason, HP, U-Line, Imperial, EVO-VOW, Westcoast, Bunzl, Brady, independent dealers, dealer groups, wholesalers, furnituremakers, paper-printermakers, MPS, OP makers; foodservice; hygiene suppliers; packaging; AI, robotics,Tech/cybersecurity; Hybrid-WFH; B2U v B2B marketing trends. PP's 21 predictions updated

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  • customer intimacy heart mobileTop Resellers Review

    Progressives rally
    to WFH/PPE call

    Bigboxes, Leaders, Rising
    Stars, laggards & Top Tips


    The bigbox share of the market tumbled again in 2020. Disintegrating Depot & stalled Staples lost another $2Bn sales as Amazon's  growth rocketed. Progressive indie resellers, MSP's got hammered on OP/MPS & furniture, but their agility enabled to pivot to Hygiene-PPE and service their local WFH market. Updated

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  • Top Performers 2020Best Performers
    Review of 2020

    Leaders, brands, web,
    products, productivity,
    services, ads, greenest.
    'Essentials' winners all


    The #OPocalypse aka perfect storm that impacted the office supply market in 2019, got worse in 2020, with the devastating effect of the Covid catastrophe. Even progressive broadline business suppliers suffered, but escaped with a rapid pivot to PPE-Hygiene-WFH 'essentials' e.g. Amazon, P&G, Lenovo. Proficiency Index reviewsbest performers in each category. Complete

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  • Frost on Boston snowF r o s t  B i t e s
    Favourites 2020

    Review of Best & Worst
    critical events & stories


    This has been a crazy, tragic year for the business supply market. Every cloud has a silver lining. We believe major 2020's trends have accelerated towards a better World: inc. #Paperless #Officeless #Touchless #Spotless #Bigless #Wasteless #Carbonless etc. 

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Screen Shot 2020 12 01 at 1.47.43 PMViking ventures
beyond Depot?

Can Vulture owned brand
be restored to past glory?


Vulture capitalist Aurelius owner of Office Depot Europe in Sept'20 finally decided to discard the toxic Depot name and revitalise the vaunted Viking brand. How will the much admired, but decimated Viking culture (creator Irwin Helford, pic left), be allowed to recover or will it be sold at soonest opportunity?  Updated

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neri antonio HPE gripHPE  H o l l o w

Progress Ebbs

Complacent CEO deflects
reality of revenues reverse


Old tech giant HP Enterprise ceo Antonio Neri, continued to hype progress & divert attention from disappointing results in its opaque Q4'20 report. What's happening to drive growth? Losing share in a growth market w/services that enterprises don't want?

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tillis jason robert imperial smileImperial makes
29th acquisition

Rapid roll up of hygiene
& FS dealers tops $2.1Bn


Bain Capital 
owned Imperial Dade, a leading US hygiene & food service distributor today announced the acquisition of another jansan dealer in Texas to take sales over $2.1bn

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Screen Shot 2020 12 01 at 12.02.22 PMWFH wave powers
PC market surge 

IDC forecasts double digit
growth in mobile devices


The ongoing surge in PC demand is expected to continue as work from home (WFH)  and remote education needs mix with the holiday spending season. According to a new International Data Corporation (IDC) forecast, shipments of PC's, mobile devices and voice assistants will soar in Q4'20 spiking technology shares 

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benioff mark salesforce 17Salesforce soars
beyond $21bn

CRM king transforms cloud
enterprise s/ware; headon
v MSoft w/Slack acquisition


CRM #1 provider Salesforce.com CEO Marc Benioff (pic left) brimmed with enthusiasm about its tremendous growth trends in Q3'21 with the magical $20Bn in view for 2020.. He confirmed the $28Bn purchase of  the Slack collaboration software leader

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Screen Shot 2020 12 02 at 11.41.36 AMHNI has designs
on WFH market 

AllSteel maker follows Knoll
HMiller in D2C furnishings


Leading US office furnituremaker HNI Corporation owner of HON & AllSteel brands, announced a long anticipated move into the 'resimercial' market space with the acquisition of an online, direct to consumer interior designer. This follows similar moves by Herman Miller & Knoll in recent years

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Screen Shot 2020 11 30 at 4.26.49 PMTechData: Tale
of 2 situations

CEO Hume on life w/VC
Apollo v public market


Global #2 IT reseller
Tech Data CEO Rich Hume discusses how he expects the takeover by vulture capitalist Apollo Global to "accelerate our future" through growth organically and via acquisition. Why didn't happen before?

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Screen Shot 2020 12 01 at 11.20.25 AMZ o o m booms
in video comms

Cisco, Microsoft & Google
outpaced by cloud upstart


Video collaboration specialist Zoom (CEO Eric Yuan, pic left) continued its phenomenal progress throughout the Covid crisis with supersonic sales and profits growth in Q3'21 ended 31Oct'20, outstripping competition and gaining the de facto brand

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Screen Shot 2020 11 25 at 10.47.20 AMWork from Home:
winners & losers

B2B marketing goes B2U.
'CostToServe' rates soar


As Covid accelerates, the Work from Home (WFH) Zoom boom is expected to continue thru most of 2021, at least in a hybrid arrangement. This situation has advanced the megatrend towards marketing to users (B2U), not faceless businesses; and forced resellers to match Amazon's home delivery at a higher cost. We analyse the winners and losers Updated

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Screen Shot 2020 11 30 at 5.35.53 PMHappiness Hero
gone far too soon

Zappos star set 21Century
customer service standard


Sadly Tony Hsieh, founder of the original shoe etailer Zappos has died at just 46.  He realized the key to success was making people feel comfortable, secure and highly satisfied shopping on the web. He built a $1Bn business before selling to Amazon in 2009

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not yesterday's news tomorrow."

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