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  • productivity stairway to heaven 2017Death of Indie
    dealers greatly 

    exaggerated?

    Market trends turn against
    impersonal, cold bigboxes


    Does size matter? The office market over the past 35yrs has been dominated by bigboxes & Amazon's lead in business supplies, points to a continuation. But emerging trends show the big guys are declining fast & Amazon peaking. The rise of progressive resellers providing 'personalised productivity services' embracing mobile technology, can & will succeed.. Tomorrow

    Read More
  • Screen Shot 2019 04 20 at 11.25.07 AM'Industry Week'
    plan quashed 

    Plan B? Go for IDC
    'Biz Productivity' show


    The Business Supplies Association (BSA) plan to rationalise vendors' heavy schedule of 20+pa shows & create an 'Industry Week' has been quashed. Understandably, leading wholesalers & resellers wouldn't cooperate. Great idea, so what's Plan B?  We feel consideration be given to a more customer centric 'Business Productivity Show'  for the IDC. We spoke w/BSA pres Barry Lane... Monday

    Read More
  • Screen Shot 2018 12 14 at 3.24.27 PM'Fakebook' fraud?
    FTC focus...Zuck

    CEO wilfully broke privacy
    Firewall, faces $23Bn+ fine


    FTC regulators investigating Facebook for mishandling/selling users’ personal information have set their sights on CEO, Mark Zuckerberg, exploring his past statements on privacy; seeking new, heightened oversight of his leadership & record busting penalties 

    Read More
  • Screen Shot 2019 04 19 at 2.25.47 PMDo Workplace
    W e l l n e s s
    programs work?

    Changing behavior; gains
    in motivation prove tough


    Company workplace wellness programs — efforts to get workers to lose weight, eat better, stress less and sleep more — are an $8 billion industry in the U.S. Recent research reports heathier behaviour, but not necessarily healthier results? We discuss findings...

    Read More
  • Screen Shot 2019 03 01 at 11.44.11 AMA c m e  United
    loses sharpness

    Shifts focus to safety
    tools & First-aid kits


    Acme United
    today announced slower sales growth in Q1'19 financial results. Sales of core cutting tools slowed whilst moving successfully into safety products....

    Read More
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Screen Shot 2019 03 11 at 10.45.58 PMAmazon purges
suppliers...panic!

Wants vendors to supply
direct to cut fulfilment costs


Amazon
 
has abruptly stopped buying products from many of its wholesalers, sowing panic. The move aims to cut distribution costs, shift the burden of delivery to vendors. to increase its own profitability...

Read more ...

MEGATRENDS sq 20192019 Business
Supply Market
MEGATRENDS

How to take charge of your
own destiny in the 2020's!


Apple, Microsoft, Amazon, WeWork & Uber
have M-powered a new entrepreneurial revolution with affordable personal tech & immediate delivery services. Wholesalers have failed to help OP resellers connect with users by providing personalised productivity services + integrated same-day delivery. How should dealers take charge of their own destiny in this difficult situation? Report complete inc. 2018 US/UK Market Review. Updated

 

Read more ...

lucy receives packageThe rise & rise
of conscious
consumerism 

How ethical shopping
can help brands thrive


The rise of the conscious consumer has pushed resellers to be more transparent & source aware. Ethical decisions presents a perpetual dilemma but increasingly businesswomen will make that buying choice

Read more ...

Screen Shot 2019 03 04 at 11.56.31 AMThe US/Euro

Economies in
S l o w d o w n?

Big opportunity for single
source business suppliers


We forecast a US economic slowdown on 20 Aug'18 based on declining growth rates reported by business supplies' makers from Q2'18 thru' Q4'18 plus, pessimistic CEO 2019 outooks. It's happening! So what should dealers do now? Later today

Read more ...

goliath v davidO u t s i z e d
Outsourcers
O u t d a t e d

Impersonal Interserve sinks.
Shift on to agile specialists


The major 'Business Process Outsourcing BPO' firms are in a death rattle. Interserve is the latest example to join the collapse of Carillion, Capita & Serco. Corporations are moving to specialist managed service providers, rather than 'everything to everybody' pretenders. Is the game over for outsourcing giants? 

Read more ...

retail stores doomedRethink the retail
e x p e r i e n c e

As High St. chains die note
shift to new independents


As large chain stores struggle to compete with the rise of online sales, independent and artisan retailers are stepping up to take their place on the high/main street

Read more ...

Screen Shot 2019 03 08 at 8.15.01 PMIWD2019: Women
IT discuss fairness

Lenovo host event tackling
gender gap in distribution 


Ahead of International Women's Day today, ten of the IT channel's top female leaders came together to discuss how to address the industry's gender deficit 

Read more ...

jelenick craig costco whCostco chasing
AMZN tail lights

NPS: Top customer service
retail experience champion


Costco Wholesale
 reported Q2'19 results with strong growth maintained for the $150Bn broadline consumer & business supplies reseller. It's transforming its woeful webstore & etail efforts to compete with Amazon. Updated

Read more ...

3D boat sinkingStratasys stalls
3D print growth

MakerBot loses less but
growth prospects poor


Stratasys (MakerBot)
like all other leaders in the 3D printing market, reported continued declines in demand. The bubble has truly burst just as the late again HP entered the fray with a production market model ....

Read more ...

hume rich tech dataTech Data turbo
charge eases off

Gains market share in US 
losing momentum in EU


Tech Data, the $37Bn in sales global #2 wholesaler of tech products reported strong results for Q4'19. The Avnet acquisition lifted sales & it is now challenging leader Ingram strongly

Read more ...

lucy sneezing.jpgNo tissues
for Kruger

White Cloud brand makes
rapid inroads in US market


Kruger (aka KP Tissue)
, the Canada based leading international brand tissue maker, continued to win share in the US consumer & business supply market with its quality brands drive,  boosted by price rises

Read more ...

norris mike ccenter logoComputacenter's
Swiss acquisition

UK # 1 adds new reseller
to international expansion


Giant international  IT resellers Computacenter has  built on last year's acquisitions of US-based FusionStorm and Misco's Dutch business. 

Read more ...

darrell brack logi black shirtLogitech lifts on
brighter outlook

Double-digit sales growth
for IT accessories maker


Logitech
gained 3% pre-stockmarket open today, has affirmed double digit sales growth and powerful operating profits in 2019

Read more ...

cornell brian target lrTarget maintains
solid momentum

Record store traffic boost;
click'n'collect sales up 40%


Target,
the $74Bn in sales US retailer, reported strong comparable sales growth both in-store & online in Q4'18. Bold CEO Brian Cornell is confounding critics and investing in new products & inventory to facilitate future demand

Read more ...

Screen Shot 2019 03 06 at 3.29.13 PMStaples spells out
"Transformation"

Westerbos explains 750 job
cuts plan at vendor meet


Staples' 2017 European spin off Staples Solutions, held a vendor presentation in Amsterdam yesterday to clarify its 'Transformation Plan' as a result of declining sales. CEO Dolf Westerbos is on a recovery mission....

Read more ...

benioff mark salesforce 17Salesforce soars
towards $20bn

CRM giant's transforms
enterprise s/ware mkt


CRM #1 provider Salesforce.com CEO Marc Benioff (pic left) brimmed with enthusiasm about its tremendous growth trends in Q4'19 with the magical $20Bn in view for 2020...

Read more ...

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not yesterday's news tomorrow."

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Latest Frost Bites

Death of Independents greatly exaggerated

productivity stairway to heaven 2017Death of Indie
dealers greatly 

exaggerated?

Market trends turn against
impersonal, cold bigboxes


Does size matter? The office market over the past 35yrs has been dominated by bigboxes & Amazon's lead in business supplies, points to a continuation. But emerging trends show the big guys are declining fast & Amazon peaking. The rise of progressive resellers providing 'personalised productivity services' embracing mobile technology, can & will succeed.. Tomorrow

Read More...

BSA's Industry Week plan quashed

Screen Shot 2019 04 20 at 11.25.07 AM'Industry Week'
plan quashed 

Plan B? Go for IDC
'Biz Productivity' show


The Business Supplies Association (BSA) plan to rationalise vendors' heavy schedule of 20+pa shows & create an 'Industry Week' has been quashed. Understandably, leading wholesalers & resellers wouldn't cooperate. Great idea, so what's Plan B?  We feel consideration be given to a more customer centric 'Business Productivity Show'  for the IDC. We spoke w/BSA pres Barry Lane... Monday

Read More...

Workplace Wellness programs - Do they work?

Screen Shot 2019 04 19 at 2.25.47 PMDo Workplace
W e l l n e s s
programs work?

Changing behavior; gains
in motivation prove tough


Company workplace wellness programs — efforts to get workers to lose weight, eat better, stress less and sleep more — are an $8 billion industry in the U.S. Recent research reports heathier behaviour, but not necessarily healthier results? We discuss findings...

Read More...

Marketing: User behaviour beats Demographics

Personalised emarketingUser behaviour
bts demographics

Personalised marketing the 
new segmentation strategy


Marketing Week's Charlotte Rogers
reports that
research shows marketers are shifting away from classic demographics to find more accurate ways to segment users based on their behaviour and personal interests...Updated

Read More...

Sycamore Partners: Beauty or BEAST?

Screen Shot 2019 03 27 at 12.32.29 PMSycamore Partnrs:
Beauty or BEAST?

Analysts: Is $1Bn loan hike
a road to ruin e.g.ToysRUs?


Vulture capitalist Sycamore Partners owner of Staples & Essendant recently hiked the former's debt load by $1Bn to $5.2Bn, with estimated interest payments of $400m+ pa or c3%/sales. Many analysts ask: Is this a repeat of the ToysR Us bankruptcy situation; and Sycamore's Nine West demise? We discuss... Complete

Read More...

Retail retreat runs rampant

doomed catalog retailRetail retreat
runs rampant 

Buying habits change
puts bigboxes in peril


The NYTimes reported yesterday that "planned retail store closures in the US already exceed 2018 total". A similar story applies in bigbox business supplies, with Staples & Depot expected to merge or accelerate closures this year...

Read More...

Staples Rebrand draws skeptics

Screen Shot 2019 04 02 at 2.59.13 PMStaples rebrand
draws skeptics

Forbes writers: 'Complex
solution...simple challenge'


Staples
r
ebrand of its logo, webstore and 5 new private labels under the 'WorklifeFulfilment' byline has attracted much interest in marketing circles e.g. Forbes. We discuss the comments, criticisms and conclusions ...Updated

Read More...

Marketing to Baby Boomers mistake

Screen Shot 2019 04 09 at 12.49.49 AMMarketing to baby

boomers mistake

'Forever Young' Gen prove
its about 'attitude' not age


Marketing segmentation this century has coralled consumers into age groups: Baby Boomers, 'GenY' aka 'Millennials' & 'GenZ'. Its not working its 'marketing mush'. It's more about attitude not age writes FT's Michael Skarpinker

Read More...

Global Slowdown happening - Prepare!

Screen Shot 2019 03 04 at 11.56.31 AMBatten down for
global slowdown

Corp growth decelerates
in US/EU, B2B/B2C mkts


Economic data across advanced global economies have deteriorated since Q3'18, indicating fading growth and the need to prepare for slowing demand reports the Financial Times. Gear your business to help customers save money & time... Provide Managed Productivity Services! Here's how....

Read More...

Original Brands v Private Label War ignites

Screen Shot 2019 04 04 at 1.16.16 PMPrivate L a b e l
propagandists?

Bigboxes battle brands w/
"users indifferent" rhetoric?


Staples
launch of 'Worklife Fulfilment' products is the latest bigbox to push private label following Amazon, Depot's Workonomy; and fated Adveo & old OfficeMax iterations. Meanwhile, core delivery service competence drags. What's the motive? Where's the valid user research? Where's the vendor partnership? Updated

Read More...

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