Your MCommerce
Business consumers in hybrid working situations are all losing tolerance with substandard mobile webstore experiences writes Raconteur's Oliver Pickup. Business supplies dealers have been tardy in transition and must wake up to the fact that industry leaders eg Amazon & Wayfair get 70% of their business from mobile device users. Action please!
New Biz Supplies
Proficiency Index has for 30yrs+ measured dealers' sales performance v best practice benchmarks. The benefits have enabled sales people to identify gaps in customer demand in order to maximise sales potential and improve customer productivity. We have updated the Index over 16 new business supply categories...
Essentials of the
We've decided to challenge OPI's pessimistic 'State of the OP Industry' report by providing a guide to the huge hybrid working opportunities that abound in the 'New Broadline Business Supply Market'. The report published yesterday covers: personalised B2U/WFH marketing, the broadline 16 business categories, MCommerce, CRM analysis and the integrated same day delivery winners...Updated
What users really
We hear a lot about the growth of managed services market (MSP's/MPS), but little from users about what they really think of the outsourced services model. The latest CRN Essential report features exclusive data that reveals the good, bad and ugly of how over 300 UK IT decision makers feel...
Productivity watch
Software can track workers’ keystrokes, mouse movements, and website visits; screenshots can check attentiveness all in the name of productivity. However, this 'quantity' measure pales in comparison to the 'quality' of results motivated by trust and ownership....
Aramark business
Aramark the global $16Bn business services provider in food, FM & uniforms reported some recovery from depressed revenues in Q2'21. CEO John Zillmer plans to "elevate the hospitality culture" and transform customer orientation were massively disrupted
ISGroup's SMART
Independent Suppliers Group, today commenced its SMART Solutions virtual series of key supplier presentations aimed at accelerating growth in the new hybrid working future. We discussed plans with ceo Mike Gentile
ODP specious ceo
You could not make this stuff up! Remember, Steve Odland's reign at Office Depot (2005-10)? We thought no ceo could be more dishonest? Now the current ceo Gerry 'Smudger' Smith's 4 year reign at newly contrived ODP Corp has proved even more deceitful & delusional. Smith's BS arrogance has gone Bizarro!
Energizer elevates
Energizer the enterprising personal care & battery supplier to businesses, maintained strong organic sales growth in Q2'21. It has regained extra battery power with expanded US distribution under the new ceo.
Furnituremakers
Furnituremakers Review Q1'21: Covid killed the corporate furniture market. Leading makers reported 30%+ demand declines. Meanwhile, WFH suppliers like Amazon, Wayfair (pic left) exploded with record revenues. We review leaders and the new developments that accelerated the B2U, Worklife Confluence & Ergonomics movement Updated daily
3 D P r i n t i n g
3D printing leaders Stratasys (MakerBot) & 3D Systems reported a slower rate of decline and losses in Q1'21. The bubble has truly burst + HP has yet to successfully shift in the industrial market. Optimism is still rife from the ceo's
Disrupted DIRTT's
DIRTT Environmental Solutions, the tech design/installer of sustainable office & residential interiors, has seen a dramatic demand dive since the founder management departures of 2018/19. The new CEO blames previous management, and even thru Covid depression, has yet to communicate a viable plan for recovery
Kimball's corp
Hospitality, health care & office furnituremaker Kimball International, announced slower growth results for its Q1'21. The National brand of office furniture is fueling growth recovery
Staples senior
Staples Business Advantage's corporate supply division has suffered from the Covid induced lockdown this last 15 months, just like main competitors. Now we understand that Chief Commercial Officer Joanne Harris has departed along with some other senior executives....
New larger dealer
No smoke with out fire? PP Sources inform that a group of larger US OP dealers (up to 20) have considered acquisition of the beleaguered bigbox ODP Corp's (Depot BS division) $4.5Bn in sales, delivery business. We await details of backers' names in terms of funding and wholesaler support, if indeed it proceeds? Breaking...the approach may have fizzled?
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not yesterday's news tomorrow."
