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  • resilient leaders 23Bouncebackability
    Index Leaderboard

    Q4'22 analysis highlights
    resilient Winners v Losers

    Reports are all in for Business Supply players in Q4'22. Predictably they show inflated profits but weak sales recovery v pre-Covid 'norm' Q4'19. Proficiency Index reports the Leaderboard of makers, wholesalers & dealers' 'Bouncebackability' performance. It covers 100 leading paper & printer makers, hygiene, foodservice and packaging suppliers, OP/furnituremakers and retailers Updated

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  • Screen Shot 2022 12 09 at 2.14.03 PMHealthy Hygiene
    market normalizes

    Who won/lost market share?
    Price inflation average +12%

    Hygiene is now #1 business supply category alongside technology. Progressive business suppliers: brandmakers, dealers have pivoted into hygiene, safety, foodservice & packaging, WFH-tech & wellness services. Proficiency Index Q4'22 analysis is almost complete with brand volumes slowing, boosted by double-digit price hikes. Updated for KPTissue, Sappi & Suzano. Diversey delayed to 22Mar

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  • women marketeers top 9 jul16Top 50 Women
    Marketers 2023

    Leaders in creativity, sales,
    brand growth performance

    Marketing to businesses by brandmakers & resellers was traditionally dominated by men. As we celebrate International Women's Day, Proficiency Index recognises the most successful women leaders. This is 16th edition of 'Top 50 Women in Business Supply', the market's real growth achievers, including new entrants from progressive independent dealers.

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  • Screen Shot 2023 02 26 at 2.18.29 PMOffice Mkt Legends
    reunited in renewal

    MegaIndy leaders:Bigeard,
    Meehan+Sargent BOS mtg

    It's 10yrs since the top OP mega-independent dealer champs Lyreco's Eric Bigeard and WBMason's Leo Meehan met with Staples CEO Ron Sargent in Boston. We reflected on past glories, Covid, digital transformation and looked forward to a 'hybrid office productivity' future..Updated 

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  • Screen Shot 2023 02 24 at 2.48.36 PMHybrid work future
    hollows corp space

    Entrepreneurs' rise drives
    up 'officeless' productivity;
    less latency eg. commuting

    The contrast in opinions over the 'hybrid work future' & the 'return to work', is stark. New thinking is positive about the huge rise in entrepreneurial productivity. Old thinking believes a return to corporate office control is inevitable. Are corporations underestimating the hollowing out of office space; the time waste and the need to trust workers' motives? Updated

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noahs spring water cap canNoah's fresh

spring water 

Recyclable, resealable
Cap Can Al packaging


Noah’s Water, has added a new shimmering alumininium packaging format for its new Spring Water line

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Fastenal Blue truck teamFastenal's fast
growth slows

Vending sales strong;
energy sector slows...

Fastenal Company
, a leading US reseller of MRO, vending supplies, reported slower growth for Q2'15 

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microsoft wpc15M/Soft Partners

Salesforce & Rackspace.
Windows 10 tensions?

Microsoft CEO Satya Nadella opened the #WPC15 partners conference with some big news amidst doubts about the future of Windows 10.

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deception masters darkThe masters

of hyperbole

Q2'15 Results Preview.
Who/What to suspect


Analysis of Q2'15 financial results start this week and grow in intensity thru' early August. What do we expect and who'll be the usual suspects of hype and deception? Later today

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Sauropod cybersecurityCybersecurity
S a u r o p o d s

Planes, hospitals & power
grids...most vulnerable...


As we continue toward complete connectivity with all devices and networks linked to the web, it's evident that much established technology can no longer keep up. Cybersecurity risks are rising...

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schultz starbux spkingStarbux steers
minority hiring

'100,000 opportunities
initiative' ko in Chicago

Starbucks chief Howard Schultz
is teaming up with more than a dozen companies in a commitment to increase hiring of young, minority workers over the next three years.

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kelley brian keurig screwKeurig killing
itself quickly

Is ex-Coke chief choking

coffee king pretakeover?

US coffeemaker Keurig Green Mountain has lost 5.5% in market cap in the past week; 47% YTD. Investors, dealers & customers are unhappy with its deceptive screw ups.

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amazon sumo giant v WMTAmazon Primes
WMart wake-up

Will Staples/Depot copy
business market leader?

WalMart is taking on Amazon with a rival 'rollbacks' sale to match the etailer's Prime Day on Wednesday. Will Staples and Office Depot follow?

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XPD teamXPD/OfficePoint
regain compass

Langdown ouster allows
group originals to return

All change at XPD/Office Point recently, with the departure of David Langdown and return of co-founder David Whittaker & Co. Complete.

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Buying Groups ostriches head in sandDisconnected...

Group's ageing agenda
leaves dealers lagging
in race to reach Lucy


Most OP dealer groups today are in disarray, losing dealers & managers. The pace accelerated in 2015 as failure to invest in CRM/emarketing & web design has left members well behind market leaders... Updated

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