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  • resilient leaders 23Bouncebackability
    Index Leaderboard

    Q4'22 analysis highlights
    resilient Winners v Losers

    Reports are all in for Business Supply players in Q4'22. Predictably they show inflated profits but weak sales recovery v pre-Covid 'norm' Q4'19. Proficiency Index reports the Leaderboard of makers, wholesalers & dealers' 'Bouncebackability' performance. It covers 100 leading paper & printer makers, hygiene, foodservice and packaging suppliers, OP/furnituremakers and retailers Updated

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  • Screen Shot 2022 12 09 at 2.14.03 PMHealthy Hygiene
    market normalizes

    Who won/lost market share?
    Price inflation average +12%

    Hygiene is now #1 business supply category alongside technology. Progressive business suppliers: brandmakers, dealers have pivoted into hygiene, safety, foodservice & packaging, WFH-tech & wellness services. Proficiency Index Q4'22 analysis is almost complete with brand volumes slowing, boosted by double-digit price hikes. Updated for KPTissue, Sappi & Suzano. Diversey delayed to 22Mar

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  • women marketeers top 9 jul16Top 50 Women
    Marketers 2023

    Leaders in creativity, sales,
    brand growth performance

    Marketing to businesses by brandmakers & resellers was traditionally dominated by men. As we celebrate International Women's Day, Proficiency Index recognises the most successful women leaders. This is 16th edition of 'Top 50 Women in Business Supply', the market's real growth achievers, including new entrants from progressive independent dealers.

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  • Screen Shot 2023 02 26 at 2.18.29 PMOffice Mkt Legends
    reunited in renewal

    MegaIndy leaders:Bigeard,
    Meehan+Sargent BOS mtg

    It's 10yrs since the top OP mega-independent dealer champs Lyreco's Eric Bigeard and WBMason's Leo Meehan met with Staples CEO Ron Sargent in Boston. We reflected on past glories, Covid, digital transformation and looked forward to a 'hybrid office productivity' future..Updated 

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  • Screen Shot 2023 02 24 at 2.48.36 PMHybrid work future
    hollows corp space

    Entrepreneurs' rise drives
    up 'officeless' productivity;
    less latency eg. commuting

    The contrast in opinions over the 'hybrid work future' & the 'return to work', is stark. New thinking is positive about the huge rise in entrepreneurial productivity. Old thinking believes a return to corporate office control is inevitable. Are corporations underestimating the hollowing out of office space; the time waste and the need to trust workers' motives? Updated

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cintas uniform deliveryCintas drives
uniform growth

Exits Shred-it. Strong in
first aid & fire protection

the uniform & business services specialist, posted solid Q4'15 results and announced a strategic direction shift...

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page larry google haloGoogle goes

Market cap explodes
on mobile ad growth

the world’s #1 search provider posted impressive Q2'15 with strong ad revenue growth and tighter controls on costs.

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Staples mob app pageSPLS mobilizes
web advantage

Top shopper experience
about to get upgraded


Staples today confirmed the refresh of its already best-in-class mobile webstores, Staples.com and StaplesAdvantage.com

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amazon prime delighted customerAmazon Prime
Day delivered!

Members drive/orders 

beat Black Friday by 18%

Amazon Prime members shopped at record rates  with peak orders exceeding Thanksgiving weekend 2014. Amazon Local Services  sales tripled...

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turner kevin microsoft fingersMicrosoft the
new co-opetitor 

COO Turner's WPC finale
hypes future; kicks rivals

The contrast is stark. The thoughtful strategic Microsoft CEO Satya Nadella; and the brash Balmer-like COO Kevin Turner (pic left). Why resort to knocking the competition?

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krznich brian intel lrIntel inside the
PC implosion?

Non-PC activities: data
centres & IoT not enough


Intel  confirmed Q2'15 results last night. It is finding ways to cope with a weak PC market, but is finding it tough keeping pace with innovation

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groth marcus SCA

SCA surge in
personal care

Tissues sales boosted
by purchase in China

, the Swedish personal care, tissue & paper making giant reported strong sales and profits for Q2'15. The Tork brand owner made strong headway in the US and China

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dixons carphone jamesDixons delivers
stellar progress

Connected World drive
+ Sprint show promise

Europe's #1 specialist electronics retailer, Dixons Carphone, confirmed expectations reporting terrific results for its year to 2 May'15 . CEO Seb James was in ebullient...

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Amazon prime day 2Amazon Prime
Day top deals

No contest expected v

WMart, Best Buy,Target

The much touted 'Shopping Showdown' started at 3am ET. Early reports indicate an absolute blow-out success, as Amazon Prime's free-trial membership drive, highlights competitors' weaknesses. Updated thru the day

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stern joanna wsjFacebook: fix
unliked faults? 

Joanna Stern's take on
socnetwork complaints

Want to get someone really riled up? Just ask about users about Facebook. Much maligned Twitter is a dream by comparison

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