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  • resilient leaders 23Bouncebackability
    Index Leaderboard

    Q4'22 analysis highlights
    resilient Winners v Losers

    Reports are all in for Business Supply players in Q4'22. Predictably they show inflated profits but weak sales recovery v pre-Covid 'norm' Q4'19. Proficiency Index reports the Leaderboard of makers, wholesalers & dealers' 'Bouncebackability' performance. It covers 100 leading paper & printer makers, hygiene, foodservice and packaging suppliers, OP/furnituremakers and retailers Updated

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  • Screen Shot 2022 12 09 at 2.14.03 PMHealthy Hygiene
    market normalizes

    Who won/lost market share?
    Price inflation average +12%

    Hygiene is now #1 business supply category alongside technology. Progressive business suppliers: brandmakers, dealers have pivoted into hygiene, safety, foodservice & packaging, WFH-tech & wellness services. Proficiency Index Q4'22 analysis is almost complete with brand volumes slowing, boosted by double-digit price hikes. Updated for KPTissue, Sappi & Suzano. Diversey delayed to 22Mar

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  • women marketeers top 9 jul16Top 50 Women
    Marketers 2023

    Leaders in creativity, sales,
    brand growth performance

    Marketing to businesses by brandmakers & resellers was traditionally dominated by men. As we celebrate International Women's Day, Proficiency Index recognises the most successful women leaders. This is 16th edition of 'Top 50 Women in Business Supply', the market's real growth achievers, including new entrants from progressive independent dealers.

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  • Screen Shot 2023 02 26 at 2.18.29 PMOffice Mkt Legends
    reunited in renewal

    MegaIndy leaders:Bigeard,
    Meehan+Sargent BOS mtg

    It's 10yrs since the top OP mega-independent dealer champs Lyreco's Eric Bigeard and WBMason's Leo Meehan met with Staples CEO Ron Sargent in Boston. We reflected on past glories, Covid, digital transformation and looked forward to a 'hybrid office productivity' future..Updated 

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  • Screen Shot 2023 02 24 at 2.48.36 PMHybrid work future
    hollows corp space

    Entrepreneurs' rise drives
    up 'officeless' productivity;
    less latency eg. commuting

    The contrast in opinions over the 'hybrid work future' & the 'return to work', is stark. New thinking is positive about the huge rise in entrepreneurial productivity. Old thinking believes a return to corporate office control is inevitable. Are corporations underestimating the hollowing out of office space; the time waste and the need to trust workers' motives? Updated

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lexmark rooke cliff pushLexmark levers
MPS mket share

Strong software unable
to offset printers decline

Lexmark International,
in spite of growth in strategic services initiatives in Q2'15 continued its downward trend in sales and profits. 

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Tech CEOs Apple MSFTResults Preview:

What to watch

Apple, Microsoft, Yahoo
& GoPro reports analysis

Today 4 tech heavyweights report Q2'15 financial reviews. We will analyse & comment later today

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okeefe exertis

Exertis exerted
by tepid tablets 

Surprise slowdown hit
by soft demand/rivals


European IT giant DCC/Exertis suffered a revenue decline in first half of 2015 with sagging mobility sales impacting the top line.

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whiteway jeff draining spicers bloodSPOT cash:
Old PALS act
or wholesale?

How will VC Better
Capital invest money

, the toxic mix of Spicers wholesale - OfficeTeam direct, has secured a £60m ($100m) loan from Lloyds Bank for expansion into new sectors & product categories. Suspicion mounts about the vulture capitalist's real motives...

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software houses:
take the lead!

Follow disruptors' tech
& marketing initiatives

Since the 80's disruptors have led the revolution from stationery to OP, to the burgeoning business supply market e.g. Staples, Viking, WBMason, Amazon and Uber. It's time for the professional supporters of independent dealers to accelerate their leadership drive...

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man in mirror1 ignoring lucyE M P A T H Y

7 leadership traits:
Embrace the power of
influence over control

Control is a mirage . The most effective leaders right now are those who embrace traits once considered feminine: Empathy, Magnanimity, Patience, Accountability, Taking advice (listening), Humility Yielding to the new worklife confluence 

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rmetty Ginni handsRometty's plan
to reinvent IBM

Big Blue shifts toward
analytics, mobile, cloud

reported Q2'15 results today with sales continuing to slide as it transforms itself away from legacy businesses...

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apple watch lucy blue RLApple Watch
analysts cynical 

Insular short termists
don't get wonderment

Analysts are 'disappointed' over low Apple Watch sales. And yet sales continue to exceed iPhone and iPad post-launch patterns. Moreover, customers are 97% delighted according to latest surveys...

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smith roland depot broken pencilDepot declutters
Where's growth?

More trivial accessories
divert from broken core

today announced the launch of Perch by Urbio, a new line of desk accessories, When will it address core growth strategy, in the absence of Staples merger?

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amazon bezos hollywoodAmazon: Bezos
shares secrets

Everything store etailer
explains Prime strategy

When Jeff Bezos launched Amazon in 1995, creating TV shows was far from his mind. Here he shares his customer oriented approach with Hollywood Reporter that will drive $105Bn sales in 2015

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