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  • resilient leaders 23Bouncebackability
    Index Leaderboard

    Q4'22 analysis highlights
    resilient Winners v Losers

    Reports are all in for Business Supply players in Q4'22. Predictably they show inflated profits but weak sales recovery v pre-Covid 'norm' Q4'19. Proficiency Index reports the Leaderboard of makers, wholesalers & dealers' 'Bouncebackability' performance. It covers 100 leading paper & printer makers, hygiene, foodservice and packaging suppliers, OP/furnituremakers and retailers Updated

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  • Screen Shot 2022 12 09 at 2.14.03 PMHealthy Hygiene
    market normalizes

    Who won/lost market share?
    Price inflation average +12%

    Hygiene is now #1 business supply category alongside technology. Progressive business suppliers: brandmakers, dealers have pivoted into hygiene, safety, foodservice & packaging, WFH-tech & wellness services. Proficiency Index Q4'22 analysis is almost complete with brand volumes slowing, boosted by double-digit price hikes. Updated for KPTissue, Sappi & Suzano. Diversey delayed to 22Mar

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  • women marketeers top 9 jul16Top 50 Women
    Marketers 2023

    Leaders in creativity, sales,
    brand growth performance

    Marketing to businesses by brandmakers & resellers was traditionally dominated by men. As we celebrate International Women's Day, Proficiency Index recognises the most successful women leaders. This is 16th edition of 'Top 50 Women in Business Supply', the market's real growth achievers, including new entrants from progressive independent dealers.

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  • Screen Shot 2023 02 26 at 2.18.29 PMOffice Mkt Legends
    reunited in renewal

    MegaIndy leaders:Bigeard,
    Meehan+Sargent BOS mtg

    It's 10yrs since the top OP mega-independent dealer champs Lyreco's Eric Bigeard and WBMason's Leo Meehan met with Staples CEO Ron Sargent in Boston. We reflected on past glories, Covid, digital transformation and looked forward to a 'hybrid office productivity' future..Updated 

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  • Screen Shot 2023 02 24 at 2.48.36 PMHybrid work future
    hollows corp space

    Entrepreneurs' rise drives
    up 'officeless' productivity;
    less latency eg. commuting

    The contrast in opinions over the 'hybrid work future' & the 'return to work', is stark. New thinking is positive about the huge rise in entrepreneurial productivity. Old thinking believes a return to corporate office control is inevitable. Are corporations underestimating the hollowing out of office space; the time waste and the need to trust workers' motives? Updated

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amazon bezos drone deliveryAMZN defines
drone delivery

Hi-Speed transit zones
plan to navigate skies


The #1 etailer Amazon has laid out drone delivery plans including dividing airspace to avoid manned aircraft. They've been testing in Canada...

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staples easytech salesmanStaples to make
W10 free & easy

Easy Tech team standby
to upgrade user devices


will celebrate the launch of Windows 10 with the arrival of new devices, deals, demonstrations and free services tomorrow...

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Screen Shot 2015 07 28 at 22.17.12Twitter turns
analyst cynics

Jack's back to push
broadcasting power

Co-Founder, Interim CEO Jack Dorsey of Twitter, the permission based news broadcaster, made terrific progress convincing skeptical analysts at Q2'15 earnings call, shown live on Periscope (pic left) today...

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baker doug ecolab brandsEcolab elevated
by innovation

Increases market share
in cleaning & sanitizing

the $10Bn in sales cleaning and hygiene supplies giant to the health care and food services market, reported slower growth results in Q2'15.

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amazon launchpad bezosAMZN advances
start-ups' launch

Entrepreneurs' Lnchpad
for innovative products

today announced Launchpad, a new program that makes it easy for startups to market and distribute their products to hundreds of millions of customers across the globe. 


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amazon bezos cloudCloud clout

4 giants ramped up

dominance in Q2'15

The world's four largest cloud service providers boosted combined market dominance, seizing control over more than half the overall market, according to Q2 earnings data compiled by Synergy Research.

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Pesonen jussi upm reflectingU P M paper

under pressure

Biorefining & plywood
offset paper closures


UPM Kymmene, the world’s #3 papermaker reported declining paper sales but increasied biorefining revenues Q2'15 ended 30 Jun'15

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staples depot train crashStop #SPLODGE
markt monopoly

AntiTrust Institute tells
FTC to reject merger in
contract clients' interest

The planned merger between Staples and Office Depot could lead to higher prices for large contract customers, according to a 21pp report published by the America Antitrust Institute (AAI). It virtually called for the deal to be terminated

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Plantonic montage 2012Plantronics post
slower growth

Losing market share
in consumer headsets

the global leader in audio communications for business, today reported disappointing results for its Q1'16 ended 30 Jun'15. It seems the company has gone ex-growth and lost its sparkle?

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aiken bob essendantE s s e n d a n t
essentially yours

A seamlessly integrated
business supply wh/saler

Essendant (ex-United Stationers)
, the US #1 business supplies wholesaler, last week appointed new CEO Bob Aiken. We spoke with the new chief about his plans...complete

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