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  • Screen Shot 2022 11 27 at 1.08.32 PM'Shrinkf l a t i o n'
    deceit exposed

    Brandmakers downsize
    quantity & inflate prices

    Meet the man on a mission to expose sneaky price increases. Edgar Dworsky (pic) has become the go-to expert on 'shrinkflation' where products or packaging are manipulated so consumers get less for their money. NYTimes writer Clare Toeniskoetter went to many pharmacies and supermarkets near Boston (US) to examine product examples 

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  • Hygienic Office 21Healthy Hygiene
    mkt momentum?

    Who's winning mkt share?
    12%+ avge price inflation

    Hygiene is now #1 business supply category alongside technology. Progressive business suppliers: brandmakers, dealers have pivoted into hygiene, safety, foodservice & packaging, WFH-tech & wellness services. Proficiency Index Q3'22 analysis is nearing completion with brands' volumes slowing, boosted by double digit price hikes. Complete

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  • Productivity stairway to heaven2Can dealers pass
    productivity test?

    From OP to personal svcs
    in hygiene, FS, pkg supply?

    We've written exhaustively about the need for OP dealers to convert from 'transactional' product suppliers to 'personalised productivity services' providers inc. hygiene, foodservice & packaging. Amazon is winning the transactional battle with same day delivery of broadline business supplies to WFH users. Can dealers pass the 3pt conversion test? We discuss and highlight the best practice services providers? Complete 

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  • industrial supplies invasionIndustrial supply
    market resurgent!

    Edu, H/Care, Infrastructure
    investments boost growth

    Q3'22 financial reports for leading industrial supply distributors are nearing completion e.g. Fastenal, Motion, MSC, Grainger, Wesco, Arrow, Berry, DXP show double-digit sales growth boosted by price hikes; and higher profits. Proficiency Index reviews the performance of the Top 20 US distributors in 2022 with insightful analysis and discussion with leaders, progress and plans for 2023. Updated

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  • OPeless Island'OPeless, OPaque
    reports hide dive

    Top10 leaders' misleading
    market over terminal trend

    Proficiency Index
     is reaching the conclusion of Q3'22 reports analysis. It has become obvious that many OP market CEO's, who have failed to reinvent their companies, are in denial; and desperately trying to mislead the market over their incompetence. We highlight the Top 10 losers and contrast with Top 10 winners... 

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okeefe exertis

Exertis exerted
by tepid tablets 

Surprise slowdown hit
by soft demand/rivals


European IT giant DCC/Exertis suffered a revenue decline in first half of 2015 with sagging mobility sales impacting the top line.

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whiteway jeff draining spicers bloodSPOT cash:
Old PALS act
or wholesale?

How will VC Better
Capital invest money

, the toxic mix of Spicers wholesale - OfficeTeam direct, has secured a £60m ($100m) loan from Lloyds Bank for expansion into new sectors & product categories. Suspicion mounts about the vulture capitalist's real motives...

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software houses:
take the lead!

Follow disruptors' tech
& marketing initiatives

Since the 80's disruptors have led the revolution from stationery to OP, to the burgeoning business supply market e.g. Staples, Viking, WBMason, Amazon and Uber. It's time for the professional supporters of independent dealers to accelerate their leadership drive...

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man in mirror1 ignoring lucyE M P A T H Y

7 leadership traits:
Embrace the power of
influence over control

Control is a mirage . The most effective leaders right now are those who embrace traits once considered feminine: Empathy, Magnanimity, Patience, Accountability, Taking advice (listening), Humility Yielding to the new worklife confluence 

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rmetty Ginni handsRometty's plan
to reinvent IBM

Big Blue shifts toward
analytics, mobile, cloud

reported Q2'15 results today with sales continuing to slide as it transforms itself away from legacy businesses...

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apple watch lucy blue RLApple Watch
analysts cynical 

Insular short termists
don't get wonderment

Analysts are 'disappointed' over low Apple Watch sales. And yet sales continue to exceed iPhone and iPad post-launch patterns. Moreover, customers are 97% delighted according to latest surveys...

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smith roland depot broken pencilDepot declutters
Where's growth?

More trivial accessories
divert from broken core

today announced the launch of Perch by Urbio, a new line of desk accessories, When will it address core growth strategy, in the absence of Staples merger?

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amazon bezos hollywoodAmazon: Bezos
shares secrets

Everything store etailer
explains Prime strategy

When Jeff Bezos launched Amazon in 1995, creating TV shows was far from his mind. Here he shares his customer oriented approach with Hollywood Reporter that will drive $105Bn sales in 2015

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hurts resellers

Unfriendly, immobile
webstores lose sales

Webstores that aren’t mobile-friendly are seeing up to a 10% dip in organic traffic, according to the new Adobe Digital Index.

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SPR montage 2012SPR: growth

gains flatten

GPC: Industrial supplies
demand down. Auto OK

Genuine Parts Company (GPC)
parent of SPRichards and Motion Industries today reported flat sales and profits growth for Q2'15 to 30 Jun'15. SPR was boosted by OfficeMax OP contract gains...

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not yesterday's news tomorrow."

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