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  • Screen Shot 2023 06 05 at 5.23.45 PMHybrid work is
    W o n d e r f u l !?

    ‘Stay forever’ mantra drives
    productivity & life balance


    Working from home (WFH) is part of the worklife balance that Generation Z demands, putting new pressures on employers, writes The Times' James Hurley. “Hybrid work will stay with us for ever,” Ronni Zehavi, ceo of HiBob states. Meanwhile. high profile business leaders argue there is a "loss of creativity". Who's right? We discuss....
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  • Screen Shot 2023 05 27 at 10.47.59 PMIs the 'Greenwash'
    ghost game over?

    Recycled paper pretenders'
    sham sustainability stories?

    There's been much PR and social media postings by makers and distributors promoting their sustainability credentials. How much is genuine and how much is sham posturing aka 'greenwash'? Certainly there are doubts about printer paper claims given the toxic journey between makers, distributors, users, mailing and recycling. We explore....Updated

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  • smith gerry depot deckchair shifter 21Depot distraction
    #24: Fed'n fudge? 

    'Bizarro' Smith's delusional
    dialogue disguises demise

    Beleaguered bigbox ODP Corp (aka-Depot-Max) has leaked that more acquisitions under its faux 'Federation' distraction platform can be expected. With many dealers under pressure post-Govt Covid relief, could major Mid-Atlantic and Carolinas' resellers be in play? We discuss ceo Gerry 'Bizarro' Smith's latest attempt to distract attention away from its dire demise...

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  • End is near callS t o c k l e s s

    Higher wholesaler pricing
    imperils dealer's survival

    Is the end nigh for stockless dealers? Back in the 2019 'normal' days, dealers were struggling with a slowing economy. Then, Covid crashed the corp office market. Then, Government relief ran out last year. Now consolidation is happening? Moreover, wholesalers raised prices above inflation squeezing dealers competitiveness? The BIG question is how will transactional dealers survive? Should we expect larger progressives to lead an acquisition wave in the business supply market? We investigate latest market views. Later today ...

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  • disconnected dealer box lucy walkAre limping locals 
    resting on laurels?

    User disconnected? Weak
    webstores? Transactional
    not productivity svcs driven

    'Buy Local' 
    campaigns have been promoted by dealer groups for 30 years, largely as defensive plays v bigbox attacks. But, what user benefits do they offer in terms of personalized productivity gains v the increasingly local and faster Amazon army of resellers? We discuss and offer guidance...Updated

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protectionists parade cliffActivism beats

How can kick-ass action

extend to indie dealers?

Apart from a minority of progressive resellers, most OP dealers behave complacently towards the increasing certainty of the 'paperless office'. Who should be driving the new agenda in their broad interest? Dealer groups? Wholesalers? We express a view... Updated

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shin jk samsungSamsung sack
& shift chiefs

Underperforming Mobile
& CE play musical chairs

Samsung Electronics confirmed that its mobile chief and another co-CEO would step back from day-to-day operations, as the tech giant looks to new leadership to revive its once-booming smartphone business.

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barbary kevin OR blueNortheast Knoll

dealers merge

Contract furnishers build

new power partnership

Office Resources, #3 contract furniture dealer in Boston has acquired fellow Knoll dealer Offices Limited, based in New York City. We spoke with principal Kevin Barbary 

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wbmason montage1Single source
service scALES

Multi-source business
supplies in meltdown

The single source dominance of Staples/Depot in the corporate market threatens to thwart its merger. Nevertheless, the fragmented SMB market (10-1000 employees) is following its lead into single source suppliers e.g. Amazon & WBMason. Updated

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amazon bezos drone deliveryAmazon demos
drone delivery

Everything available
on-demand in 30mins.

on Sunday showed off a new drone prototype for its planned 30-minute unmanned delivery service.

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amazon bezos mobile webstoreAmazon's Super
Cyber Shopping

Retail stores lose traffic.
Mobile goes mainstream

Black Thursday/Friday shopping online rose 26% with 40% via mobile. Amazon dominated again with sales up over 30%, according to IBM's final report.

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Sargent Staples mission impossible#SPLODGE
Impossible 3
SPR remedy?

Genuine concern over
loss of Depot business

The #SPLODGE merger is highly unlikely to gain FTC approval next week, without selling its Depot contract division, for example. Who can buy: Amazon, Grainger or perhaps SPRichards? Here's why...

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Grainger team 2015Grainger moves
to decentralize

HQ management layers
cut plus branch closures


the $10Bn leading industrial/MRO supplier, hosted its annual investment analysts' day updating on its future plans...

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Star wars awakensS t a r  W a r s
the wrong way

Resist 'Force Awakening'.
Focus on strategic vision

With less than 3 weeks to the new Star Wars movie (18 Dec), many brands are jumping on the bandwagon, so evident at Big Buyer in Bologna. We review the logic of these 'brand partnerships'.

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whitman meg HP heavy cloadsHallucinating

Meg's 3yr turnaround,
a 5yr tailspinning tale


HP CEO Meg Whitman, a favourite CNBC contributor, gets a pass from critics, apparently because of her charm offensive. Why can't these intelligent analysts see through her strategy-free, empty rhetoric? 

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not yesterday's news tomorrow."

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