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  • resilient leaders 23Bouncebackability
    Index Leaderboard

    Q4'22 analysis highlights
    resilient Winners v Losers

    Reports are all in for Business Supply players in Q4'22. Predictably they show inflated profits but weak sales recovery v pre-Covid 'norm' Q4'19. Proficiency Index reports the Leaderboard of makers, wholesalers & dealers' 'Bouncebackability' performance. It covers 100 leading paper & printer makers, hygiene, foodservice and packaging suppliers, OP/furnituremakers and retailers Updated

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  • Screen Shot 2022 12 09 at 2.14.03 PMHealthy Hygiene
    market normalizes

    Who won/lost market share?
    Price inflation average +12%

    Hygiene is now #1 business supply category alongside technology. Progressive business suppliers: brandmakers, dealers have pivoted into hygiene, safety, foodservice & packaging, WFH-tech & wellness services. Proficiency Index Q4'22 analysis is almost complete with brand volumes slowing, boosted by double-digit price hikes. Updated for KPTissue, Sappi & Suzano. Diversey delayed to 22Mar

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  • women marketeers top 9 jul16Top 50 Women
    Marketers 2023

    Leaders in creativity, sales,
    brand growth performance

    Marketing to businesses by brandmakers & resellers was traditionally dominated by men. As we celebrate International Women's Day, Proficiency Index recognises the most successful women leaders. This is 16th edition of 'Top 50 Women in Business Supply', the market's real growth achievers, including new entrants from progressive independent dealers.

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  • Screen Shot 2023 02 26 at 2.18.29 PMOffice Mkt Legends
    reunited in renewal

    MegaIndy leaders:Bigeard,
    Meehan+Sargent BOS mtg

    It's 10yrs since the top OP mega-independent dealer champs Lyreco's Eric Bigeard and WBMason's Leo Meehan met with Staples CEO Ron Sargent in Boston. We reflected on past glories, Covid, digital transformation and looked forward to a 'hybrid office productivity' future..Updated 

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  • Screen Shot 2023 02 24 at 2.48.36 PMHybrid work future
    hollows corp space

    Entrepreneurs' rise drives
    up 'officeless' productivity;
    less latency eg. commuting

    The contrast in opinions over the 'hybrid work future' & the 'return to work', is stark. New thinking is positive about the huge rise in entrepreneurial productivity. Old thinking believes a return to corporate office control is inevitable. Are corporations underestimating the hollowing out of office space; the time waste and the need to trust workers' motives? Updated

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bulcke paul nestleNestle's Mode

missed again 

Good organic growth

negated by food scare

Nestlé reported disappointing results and lowered guidance for sales growth, as the food and beverade giant navigated some exceptional problems 

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MacMillon doug walmart sizingWalmart warns
on weak results

Amazon effect damage
sales, pfts & market cap

The retail giant Walmart shares tumbled after it lowered its sales forecast and warned that growth in earnings was years away. Playing catch up is costing it dear...

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WBMason unstoppable trainWBMason

Leo Meehan's crescendo

address raises the roof

US #1 mega-independent reseller WBMason's 11th Annual Sales Meeting is a momentous occasion. The more relaxed 3 day 'Productivity' user show is underway. We spoke with CEO Leo Meehan and Matt Rogersand highlight the huge happenings...Updated

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40 under 40 2015Proficiency Index Poll

40 under 40

Nominations all in
for international office
market's top talent


Nominations for the 6th Annual edition of the Proficiency Index ’40 under 40’ Poll are complete. The hugely popular feature identifying the rising stars of the Personal Productivity Services (PPS) marketplace attracted 187 nominations. Top 40 results are below:

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WB customer intimacy heart

Mason's Mass


Acquires 2 more dealers

to make it 13 buys in 2015

, the US #1 mega-independent reseller has acquired 2 more OP dealers in Massachusetts to consolidate its stronghold in the Northeast. We spoke with CEO Leo Meehan

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Moulton jon terminator#SPOT owner's
CityLink scandal

Better Capital director
faces criminal trial

Three former directors of City Link including a director of Better Capital face criminal trial following firm's shock Christmas Day collapse

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WHSmith slideMessy WHSmith
slip sliding away

Cost cuts culture: ‘What
Horrible Stores shambles

WHSmith, UK’s #1 High Street & travel location retailer, reported results for full year ended Aug 31st. CEO Stephen Clarke has continued Kate Swann’s 10 years of growth-less complacent ommentary

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Staples sargent Depot smith sawWill Staples sell
Depot contract?

Exploring asset sales to
win FTC antitrust review

As we revealed from the outset, Staples is exploring the sale of assets to help resolve US antitrust officials’ concerns about its planned takeover of Office Depot. Perhaps Depot's toxic contract division?

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uber fresh deliveryUber couriers

live Chicago/SF

Now delivery service a
fast low cost option

UberRush, the app enabled courier service  tested in New York, is now available in those two additional cities, the company said Wednesday.

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gelsinger Pat vmware tee"Half IT top 100

will disappear"

VMWare's CEO makes

dire market prediction

VMware CEO Pat Gelsinger says that the Dell-EMC deal is part of 'tectonic shift' that will see over 50% of IT top 100 vanish

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not yesterday's news tomorrow."

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