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  • resilient leaders 23Bouncebackability
    Index Leaderboard

    Q4'22 analysis highlights
    resilient Winners v Losers

    Reports are all in for Business Supply players in Q4'22. Predictably they show inflated profits but weak sales recovery v pre-Covid 'norm' Q4'19. Proficiency Index reports the Leaderboard of makers, wholesalers & dealers' 'Bouncebackability' performance. It covers 100 leading paper & printer makers, hygiene, foodservice and packaging suppliers, OP/furnituremakers and retailers Updated

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  • Screen Shot 2022 12 09 at 2.14.03 PMHealthy Hygiene
    market normalizes

    Who won/lost market share?
    Price inflation average +12%

    Hygiene is now #1 business supply category alongside technology. Progressive business suppliers: brandmakers, dealers have pivoted into hygiene, safety, foodservice & packaging, WFH-tech & wellness services. Proficiency Index Q4'22 analysis is almost complete with brand volumes slowing, boosted by double-digit price hikes. Updated for KPTissue, Sappi & Suzano. Diversey delayed to 22Mar

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  • women marketeers top 9 jul16Top 50 Women
    Marketers 2023

    Leaders in creativity, sales,
    brand growth performance

    Marketing to businesses by brandmakers & resellers was traditionally dominated by men. As we celebrate International Women's Day, Proficiency Index recognises the most successful women leaders. This is 16th edition of 'Top 50 Women in Business Supply', the market's real growth achievers, including new entrants from progressive independent dealers.

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  • Screen Shot 2023 02 26 at 2.18.29 PMOffice Mkt Legends
    reunited in renewal

    MegaIndy leaders:Bigeard,
    Meehan+Sargent BOS mtg

    It's 10yrs since the top OP mega-independent dealer champs Lyreco's Eric Bigeard and WBMason's Leo Meehan met with Staples CEO Ron Sargent in Boston. We reflected on past glories, Covid, digital transformation and looked forward to a 'hybrid office productivity' future..Updated 

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  • Screen Shot 2023 02 24 at 2.48.36 PMHybrid work future
    hollows corp space

    Entrepreneurs' rise drives
    up 'officeless' productivity;
    less latency eg. commuting

    The contrast in opinions over the 'hybrid work future' & the 'return to work', is stark. New thinking is positive about the huge rise in entrepreneurial productivity. Old thinking believes a return to corporate office control is inevitable. Are corporations underestimating the hollowing out of office space; the time waste and the need to trust workers' motives? Updated

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HP Fast enough adHP: Here's an
idea: Why print?

Ad campaigns wasteful,
irrelevant & last century


HP is spending heavily on TV and magazine ads with messages that belong in the 80's. They ask 'is your business going fast enough' and claim to 'cut your printing costs in half'. Who cares? Later today

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Alibaba DragonIs Alibaba a real
threat to AMZN?

AWS Conference report.
Rivals' heads in Cloud?

Seeking Alpha
analyst Westend 511 has just returned from Amazon's AWS cloud conference with some strong views about Chinese ecommerce giant Alibaba's threat to its leadership...

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Amazon v walmart sumoWMT v AMZN:
Win with stores

CEO McMillon: in danger
of shopper shift misread


Retail giant Walmart's CEO Doug McMillon says his fleet of stores give his retailer a huge edge over Amazon. Wishful thinking we think...

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Screen Shot 2014 12 05 at 17.14.46 thumb medium300 300Disruptors'

History proves these
leaders drive market

Back in 80's Staples was the positive disruptive force. In the 90's Viking. This century Amazon, WBMason and Uber are driving immediacy and personalised service. They deserve your respect.... complete

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Whiteway SPOT mongrel dog

SPOT: mongrel
m i x  m a s k s
direct motives

Whiteway 'holesale plan
leaves dealers helpless

#SPOT (aka Spicers/Officeteam) Jeff Whiteway's 'my way or the highway', one-man band management style is blatantly disguising his OT bias v smaller dealers...

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PC does what"PC does what?"
protectionist ad

Microsoft and partners
fighting impossible war

Yesterday, Microsoft, Intel, Lenovo, Dell, & HP announced a first-of-its-kind joint ad push across TV, print, and online, with a nauseating slogan "PC Does What?". Apple will not be losing sleep

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ACME scissors3Acme’s cutting
edge blunted

Scissors sharp. Canada
negates Europe gains

Acme United
today announced slow sales and profits growth in its Q3'15 financial results to 30 Sep'15

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Grainger team 2015Grainger grinds
to a stand still

Industrial supply market
challenged by Amazon

Grainger, the $10Bn in sales, leading North American broadline supplier of FM, maintenance and business supplies today announced slow Q3'15 financial results.

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ingram micro montage 2014Ingram intense 
wholesale plan

HP & Dell duke it out
at IMOne Showcase


Ingram's Brent McCarty was in fighting talk mode at its annual showcase IM One event in Milton Keynes (UK). Thankfully, the world's #1 wholesaler sees powerful future for independent resellers

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JKL miles riceBOSS Top OP
Award to JKL

2015Dealer Excellence
& brand achievement

Last night at the 2015 BOSS Awards in Birmingham the UK office players assembled to recognise excellence in marketing and best practices. We list the winners in each category...

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