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  • resilient leaders 23Bouncebackability
    Index Leaderboard

    Q4'22 analysis highlights
    resilient Winners v Losers

    Reports are all in for Business Supply players in Q4'22. Predictably they show inflated profits but weak sales recovery v pre-Covid 'norm' Q4'19. Proficiency Index reports the Leaderboard of makers, wholesalers & dealers' 'Bouncebackability' performance. It covers 100 leading paper & printer makers, hygiene, foodservice and packaging suppliers, OP/furnituremakers and retailers Updated

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  • Screen Shot 2022 12 09 at 2.14.03 PMHealthy Hygiene
    market normalizes

    Who won/lost market share?
    Price inflation average +12%

    Hygiene is now #1 business supply category alongside technology. Progressive business suppliers: brandmakers, dealers have pivoted into hygiene, safety, foodservice & packaging, WFH-tech & wellness services. Proficiency Index Q4'22 analysis is almost complete with brand volumes slowing, boosted by double-digit price hikes. Updated for KPTissue, Sappi & Suzano. Diversey delayed to 22Mar

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  • women marketeers top 9 jul16Top 50 Women
    Marketers 2023

    Leaders in creativity, sales,
    brand growth performance

    Marketing to businesses by brandmakers & resellers was traditionally dominated by men. As we celebrate International Women's Day, Proficiency Index recognises the most successful women leaders. This is 16th edition of 'Top 50 Women in Business Supply', the market's real growth achievers, including new entrants from progressive independent dealers.

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  • Screen Shot 2023 02 26 at 2.18.29 PMOffice Mkt Legends
    reunited in renewal

    MegaIndy leaders:Bigeard,
    Meehan+Sargent BOS mtg

    It's 10yrs since the top OP mega-independent dealer champs Lyreco's Eric Bigeard and WBMason's Leo Meehan met with Staples CEO Ron Sargent in Boston. We reflected on past glories, Covid, digital transformation and looked forward to a 'hybrid office productivity' future..Updated 

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  • Screen Shot 2023 02 24 at 2.48.36 PMHybrid work future
    hollows corp space

    Entrepreneurs' rise drives
    up 'officeless' productivity;
    less latency eg. commuting

    The contrast in opinions over the 'hybrid work future' & the 'return to work', is stark. New thinking is positive about the huge rise in entrepreneurial productivity. Old thinking believes a return to corporate office control is inevitable. Are corporations underestimating the hollowing out of office space; the time waste and the need to trust workers' motives? Updated

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Alibaba DragonAlibaba apes 
Amazon attack

China's etailer matches
massive mobile growth

China's economic growth is still running at an impressive 7% clip. Even more impressive is giant etailer Alibaba growing at 32% with purchases via mobile 62%. Inside story here:

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Staples sargent Depot smith saw#SPLODGE: Will
FTC change its
'No' decision?

Staples more open to
ODP contract div.sale?

The odds of Staples gaining FTC clearance for its $6.3Bn purchase of rival Office Depot have improved according to a confidential report. It's case seems tenuous...

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amazon prime delighted customerAmazon Prime's
50m customers

Huge Prime Day success
adds 3m high spenders


Prime customers, estimated at 50 million as of Sept. 30, spend twice as much with Amazon as non-subscribers with 3rd party resellers now 60%+ of sales 

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Gazelle leaps bigboxReinvent your
business NOW

Look beyond paperclips,

buyers & bigboxes.Learn
from 'gazelles' e.g. Uber

Interesting lead article in the Economist this week entitled 'Reinvent the company' inspired no doubt, by the new freelance 'on-demand' economy disrupting traditional taxi, hotel & business supply markets e.g. Uber, AirBnB & Amazon. Time to react is now!

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peribere jerome sealedair logoSealed  A i r

growth slows

Protective packaging
maker gains in food

Sealed Air Corporation,
the the $7Bn maker of packaging for food and FM products today announced solid financial results for Q3'15 in spite of strong currency headwinds

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Pesonen jussi upm reflectingU P M under


Biorefining & plywood
offset paper losses

UPM Kymmene, the world’s #3 papermaker reported declining paper sales but strong biorefining revenues in Q3'15 ended 30Sep'15

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lexmark rooke cliff pushLexmark losing
streak extends

CEO in denial as MPS
drive fails to lift gloom

Lexmark International,
 returned to its declining trend in Q3'15 which now looks like a terminal tailspin and/or fire sale

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smucker richard folgersSmuckers on
takeover trail 

Could Folgers owner
capture cold Keurig?


Smuckers owners of leading food and beverage brands e.g. Folger's coffee is on the acquisition trail again...

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sundstrom karl stora LRStoraEnso paper
sales slide softer

No.2 papermaker CEO
shifts to renewables

Stora Enso reported weak sales but flat profits in Q2'15. CEO K-H Sundstrom described transformation plans to cut paper capacity and investment in new growth opportunities...

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Best Buy duet Ballard kelleyBest Buy's
lady savers

Late reaction to Amazon
led by smart executives

Under Best Buy CEO Hubert Joly and his largely female leadership team, the struggling electronics giant ​has recovered. Now it’s betting on improved customer service to restore the Brad Anderson's vision

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