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  • resilient leaders 23Bouncebackability
    Index Leaderboard

    Q4'22 analysis highlights
    resilient Winners v Losers

    Reports are all in for Business Supply players in Q4'22. Predictably they show inflated profits but weak sales recovery v pre-Covid 'norm' Q4'19. Proficiency Index reports the Leaderboard of makers, wholesalers & dealers' 'Bouncebackability' performance. It covers 100 leading paper & printer makers, hygiene, foodservice and packaging suppliers, OP/furnituremakers and retailers Updated

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  • Screen Shot 2022 12 09 at 2.14.03 PMHealthy Hygiene
    market normalizes

    Who won/lost market share?
    Price inflation average +12%

    Hygiene is now #1 business supply category alongside technology. Progressive business suppliers: brandmakers, dealers have pivoted into hygiene, safety, foodservice & packaging, WFH-tech & wellness services. Proficiency Index Q4'22 analysis is almost complete with brand volumes slowing, boosted by double-digit price hikes. Updated for KPTissue, Sappi & Suzano. Diversey delayed to 22Mar

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  • women marketeers top 9 jul16Top 50 Women
    Marketers 2023

    Leaders in creativity, sales,
    brand growth performance

    Marketing to businesses by brandmakers & resellers was traditionally dominated by men. As we celebrate International Women's Day, Proficiency Index recognises the most successful women leaders. This is 16th edition of 'Top 50 Women in Business Supply', the market's real growth achievers, including new entrants from progressive independent dealers.

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  • Screen Shot 2023 02 26 at 2.18.29 PMOffice Mkt Legends
    reunited in renewal

    MegaIndy leaders:Bigeard,
    Meehan+Sargent BOS mtg

    It's 10yrs since the top OP mega-independent dealer champs Lyreco's Eric Bigeard and WBMason's Leo Meehan met with Staples CEO Ron Sargent in Boston. We reflected on past glories, Covid, digital transformation and looked forward to a 'hybrid office productivity' future..Updated 

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  • Screen Shot 2023 02 24 at 2.48.36 PMHybrid work future
    hollows corp space

    Entrepreneurs' rise drives
    up 'officeless' productivity;
    less latency eg. commuting

    The contrast in opinions over the 'hybrid work future' & the 'return to work', is stark. New thinking is positive about the huge rise in entrepreneurial productivity. Old thinking believes a return to corporate office control is inevitable. Are corporations underestimating the hollowing out of office space; the time waste and the need to trust workers' motives? Updated

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Screen Shot 2014 10 28 at 12.24.50 PMSoporcel: saved 
by paper prices 

Navigates share gains
as rivals war on price

Leading brand papermaker Portucel/Soporcel of Portugal reported slower results for Q3'15 against a background of internecine warfare across a declining market

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lloyd gilbert unitedUnited managed
services surging

Productivity plans get
marketing makeover


Last week we visited the marketing offices of leading UK managed services provider United in Bristol. We met with co-owner Darren Lloyd and marketing chief Olivia Gilbert

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HP death of the printerOld techmakers'
terminal tailspin

Lexmark, Imation, Xerox,
HP's desperate decline


It's been a tough Q3 for many industrial suppliers with flat/declining sales trends. For old-tech makers the downward spiral has accelerated with in-denial CEO's fudging the figures....

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long mike arrow presentingArrow flat &
losing spark

Europe strong but 
Americas & Asia down

Arrow Electronics
the $23Bn in sales global provider of IT products, services reported flat sales and profits for Q3'15.

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IP packaging aircraft carrier

IP packaging
less & paperless

Shifts to hygiene market.
Demand down in Q3


International Paper continued its transformation from printed papermaking into packaging and the hygiene market but results were down across the board for 3rd successive quarter

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Carbo jaime adveo deoleoAdveo: adversity

Stationary & prospects
poor w/paperless trend

the leading mainline Euro OP wholesaler (inc. ex-Spicers Europe) continued its deteriorating sales slide in Q3'15. The outlook is dismal unless new business supply categories are added quickly...

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Acco slide

Acco Brands

Hopelessness persists.
Kensington gets killed


Acco Brands, the one time leading OP marketer, continued its depressing decline in Q3'15. It's complacent behaviour & slow reaction to market trends seems hopeless...

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Zen office montage 2015It's the way
Zen do it!

Spirit high in UK's
smartest reseller


We've visited over 200 resellers in the US, UK and Italy in the last 2 years and less than 20 exemplify high performance workspaces. Les Kerr's Zen Office in Manchester (UK) is probably the best in UK ...

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dorsey jack handsTwitter user
growth stalls

Jack's plan to push
broadcasting power

Twitter CEO Jack Dorsey, the permission based news broadcaster, has still not convinced skeptical analysts after his Q3'15 webcast

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cook tim apple iphone6Amazing Apple
aces analysts

Sales & profits soar.
China market strong.

today announced phenomenal financial results for its Q4'15 ended 26 Sep'15. the predicted slowdown in iPad demand failed to supress terrific sales of iPhones and the Watch.

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