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  • resilient leaders 23Bouncebackability
    Index Leaderboard

    Q4'22 analysis highlights
    resilient Winners v Losers

    Reports are all in for Business Supply players in Q4'22. Predictably they show inflated profits but weak sales recovery v pre-Covid 'norm' Q4'19. Proficiency Index reports the Leaderboard of makers, wholesalers & dealers' 'Bouncebackability' performance. It covers 100 leading paper & printer makers, hygiene, foodservice and packaging suppliers, OP/furnituremakers and retailers Updated

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  • Screen Shot 2022 12 09 at 2.14.03 PMHealthy Hygiene
    market normalizes

    Who won/lost market share?
    Price inflation average +12%

    Hygiene is now #1 business supply category alongside technology. Progressive business suppliers: brandmakers, dealers have pivoted into hygiene, safety, foodservice & packaging, WFH-tech & wellness services. Proficiency Index Q4'22 analysis is almost complete with brand volumes slowing, boosted by double-digit price hikes. Updated for KPTissue, Sappi & Suzano. Diversey delayed to 22Mar

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  • women marketeers top 9 jul16Top 50 Women
    Marketers 2023

    Leaders in creativity, sales,
    brand growth performance

    Marketing to businesses by brandmakers & resellers was traditionally dominated by men. As we celebrate International Women's Day, Proficiency Index recognises the most successful women leaders. This is 16th edition of 'Top 50 Women in Business Supply', the market's real growth achievers, including new entrants from progressive independent dealers.

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  • Screen Shot 2023 02 26 at 2.18.29 PMOffice Mkt Legends
    reunited in renewal

    MegaIndy leaders:Bigeard,
    Meehan+Sargent BOS mtg

    It's 10yrs since the top OP mega-independent dealer champs Lyreco's Eric Bigeard and WBMason's Leo Meehan met with Staples CEO Ron Sargent in Boston. We reflected on past glories, Covid, digital transformation and looked forward to a 'hybrid office productivity' future..Updated 

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  • Screen Shot 2023 02 24 at 2.48.36 PMHybrid work future
    hollows corp space

    Entrepreneurs' rise drives
    up 'officeless' productivity;
    less latency eg. commuting

    The contrast in opinions over the 'hybrid work future' & the 'return to work', is stark. New thinking is positive about the huge rise in entrepreneurial productivity. Old thinking believes a return to corporate office control is inevitable. Are corporations underestimating the hollowing out of office space; the time waste and the need to trust workers' motives? Updated

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sargent smith arm around each otherStaples-Depot
PR offensive?

Is ad attack coordinated,
geared to boost unity?


Recently we've noted a big increase in PR activity from both Staples and Depot on relatively minor new developments e.g. 'chic workspaces' and 'geared for gifting'. Coincidence?

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commodity cliff'OPeless pursuit

Selling paper & ink free,
ups cost not productivity
Mobilize paperless office!

Fact: paper-related products demand is in terminal decline and will not return. Most dealers are in denial with OP sales still 70%+ of sales mix compared with market demand of less than 20% of business supply spend. What can they do about it?

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hamada rick avnet 15Avnet advance

Electronics & tech sales
strong across world

Avnet Technology,
a $28Bn in sales, global leader in technology distribution and services reported improving sales and profitability in Q1'16

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reichental avi 3D fingers3D Systems
chief resigns

Boom & bust pressure
tells in suffering sector


3D Systems shares fell today following news that CEO Avi Reichental has stepped down. Demand has been down over the past year, which spells more touble for late, late entrant HP.

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keane rob vistaprint productsV i s t a p r i n t
ventures forth

Better marketing drives
growth plus acquisitions


Vistaprint, renamed Cimpress, the leading online provider of professional marketing services to SMB's reported strong sales growth for its Q1'16

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Usui minoru epson yesEpson inks high
capacity sales

Exceeds expectations
aided by fav. currency

Epson, the leading printer and visual presentation products maker achieved continued strong recovery in international markets for fiscal Q2'16

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Screen Shot 2015 04 16 at 20.34.28Mndelez snacks
healthy growth

Emerging markets &
power brands strong


Mondelez International, the $30Bn+ in sales, international brand snacks maker, today reported strong Q3'15 results despite heavy negative currency headwinds...

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sony sinking ship ceoSony sinking
fast in mobile 

Saved by gaming &
camera sales



Sony reported more solid financial results in Q2'15 to 30 Sep supported mainly by the Playstation 4 videogame business. The balance of its other businesses are struggling...  

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groth marcus SCASCA surge in
personal care

Tissues sales boosted
by Wausau purchase

the Swedish personal care, tissue & papermaking giant reported strong sales in Q3'15. The Tork brand owner made strong headway...

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yoon boon keun samsungSamsung back
in stride again?

Mobile rebound passed
by displays & chip sales



Samsung Electronics reported a Q3'15 gain of 29% from a year earlier, its first such profit gain in more than a year. Here are five takeaways from the earnings call...

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