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  • productivity stairway to heaven 2017Death of Indie
    dealers greatly 

    exaggerated?

    Market trends turn against
    impersonal, cold bigboxes


    Does size matter? The office market over the past 35yrs has been dominated by bigboxes & Amazon's lead in business supplies, points to a continuation. But emerging trends show the big guys are declining fast & Amazon peaking. The rise of progressive resellers providing 'personalised productivity services' embracing mobile technology, can & will succeed.. Tomorrow

    Read More
  • Screen Shot 2019 04 20 at 11.25.07 AM'Industry Week'
    plan quashed 

    Plan B? Go for IDC
    'Biz Productivity' show


    The Business Supplies Association (BSA) plan to rationalise vendors' heavy schedule of 20+pa shows & create an 'Industry Week' has been quashed. Understandably, leading wholesalers & resellers wouldn't cooperate. Great idea, so what's Plan B?  We feel consideration be given to a more customer centric 'Business Productivity Show'  for the IDC. We spoke w/BSA pres Barry Lane... Monday

    Read More
  • Screen Shot 2018 12 14 at 3.24.27 PM'Fakebook' fraud?
    FTC focus...Zuck

    CEO wilfully broke privacy
    Firewall, faces $23Bn+ fine


    FTC regulators investigating Facebook for mishandling/selling users’ personal information have set their sights on CEO, Mark Zuckerberg, exploring his past statements on privacy; seeking new, heightened oversight of his leadership & record busting penalties 

    Read More
  • Screen Shot 2019 04 19 at 2.25.47 PMDo Workplace
    W e l l n e s s
    programs work?

    Changing behavior; gains
    in motivation prove tough


    Company workplace wellness programs — efforts to get workers to lose weight, eat better, stress less and sleep more — are an $8 billion industry in the U.S. Recent research reports heathier behaviour, but not necessarily healthier results? We discuss findings...

    Read More
  • Screen Shot 2019 03 01 at 11.44.11 AMA c m e  United
    loses sharpness

    Shifts focus to safety
    tools & First-aid kits


    Acme United
    today announced slower sales growth in Q1'19 financial results. Sales of core cutting tools slowed whilst moving successfully into safety products....

    Read More
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Screen Shot 2019 03 19 at 2.58.39 PMHP: Transform to
Perform message

Reinvent Partner Forum '19
ft. 'Future of Work' study


Today at its annual Reinvent global partner event, HPInc. made a range of initiatives, inc. new products, services & sustainability moves designed to help partners exceed customer expectations.

Read more ...

Screen Shot 2019 03 19 at 2.09.03 PMVistar acquires
FaB wholesaler

Parent PFG acquires $5Bn
snacks & beverage rival 


Performance Foods Group
has confirmed a the acquisition of a leading wholesaler in the fast growing convenience & business supply channel to supplement its successful Vistar operations..

Read more ...

Screen Shot 2019 03 19 at 10.53.07 AMLeaner, Cleaner

Greener Show

Hygiene drives personal
productivity & wellness


The Cleaning Show
kicked off today at London ExCel Centre with an opening address by Steve Ashkin, the green cleaning guru. Top brand makers & distributors exhibited latest hygiene products & services

Read more ...

Screen Shot 2019 03 21 at 2.03.24 PMOffice O u t l e t
o v e r  &  o u t !!

Ex-Staples UK superstores
another 'vulture' casualty


Ex-
Staples UK office superstore chain Office Outlet,
 has collapsed into administration, putting 1,000 jobs at risk. We reported on its tailspinning trend early last year, in spite of the usual VC Hilco's hype

Read more ...

plantronics woman 18Plantronics
goes all Poly

Struggling headset maker
fiddles as Rome burns


Headset maker Plantronics and its expensive acquisition Polycom are relaunching as "Poly" to focus on providing collaboration & comms tools for the modern workspace. Will Logitech return & takeover as LogiPoly? 

Read more ...

Screen Shot 2019 03 18 at 3.02.29 PMJangro partners
to purge plastic

Churchill services group
aims to cut 60k containers


Support services provider, Churchill Group, is set to dramatically reduce its single-use plastic consumption by introducing a range of recyclable cleaning products. with leading hygiene distributor Jangro

Read more ...

roman mike 3mM i g h t y 3M's 
reorganisation

Realigns business supply
into safety, health & office


Mighty 3M, the $36Bn manufacturing conglomerate 
today announced a realignment from 5 to 4 business segments. "The new alignment will enable us to better serve global customers" says CEO Mike Roman (pic left)

Read more ...

Screen Shot 2019 02 20 at 10.24.48 AMXerox activist's 
asset strip on

Failing Financing division up
for 'Fire sale' to reduce debt


Sinking old print/copy giant Xerox continued its asset stripping plan with the proposed sale of its Financing business, accounting for 65% of its $5.2Bn debt load

Read more ...

Screen Shot 2019 03 21 at 1.15.30 PMACS Business

advances again

Expands office space to
facilitate growth in MPS


ACS Business Supplies
is moving HQ to Baildon, Yorkshire (UK) to increase office space for 50 additional employees to provide more managed productivity services for clients. We spoke with CEO Mike Hussain

Read more ...

MPS thornM P S  i s  d e a d.
Long live M P S!

Make 'Manag'd Productivity
Services' your #1 priority


The Managed Print Services (MPS) evolution started around 2005; it has grown strongly as it cannibalised the transactional printing business. Paper & print demand continues in terminal decline and now the new MPS: providing 'Managed Productivity Services' for customers should be your priority....Updated

Read more ...

Screen Shot 2019 03 15 at 1.56.05 PMLexmark's late
counter attack

New strategy aims to win
resellers in SMB market


Former printer leader Lexmark's Sammy Kinlaw, VP of worldwide channel sales reveals how he plans to grow its UK partner base. Can this late move usurp the channel brand leaders?

Read more ...

Screen Shot 2019 02 21 at 1.02.24 PMN e w e l l  CEO
Polk pushed out

Activists forced out after
Jarden merger debacle


As icommented in 2018 quarterly report analyses, disintegrating 'House of Cards', Newell Brands today announced that Michael Polk, CEO since 2011 will "retire" his executive  position in Q2'19. 

Read more ...

Screen Shot 2019 03 15 at 12.27.05 AMSchool Specialty:
stalled, CEO out

Complacency caused slow
adaptation to new market


School Specialty, ex-leader in educational supplies, reported slower sales trends & continued losses. The CEO resigned last month as  sales lagged 60% below levels of 2008 with no real growth plan

Read more ...

Amazon air Bezos BigglesAMZN & Uber
overshadow
UPS & FedEx

Smug delivery giants lag
new on-demand market


Investment analysts continue to warn on the impact on FedEx and UPS of Amazon growing a 3rd-party logistics provider service and use of USPS & Uber as leading delivery providers

Read more ...

Screen Shot 2019 03 12 at 3.21.28 PMEnvelopes licked;
the end in sight?

Products removed from UK
inflation measuring stats


Long standing core office product category, envelopes has been replaced in the inflation calculation basket by smart speakers e.g. Alexa and electric toothbrushes. Welcome to the modern world....

Read more ...

Screen Shot 2019 03 12 at 12.16.43 PMWestcoast preps
for #NoDealBrexit

Fearless top IT  wholesaler
stocks up to back dealers 


UK #1 independent IT wholesaler Westcoast has advised reseller partners to buy channel stock, not built-to-order products, ahead of #BREXIT leave date

Read more ...

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not yesterday's news tomorrow."

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Latest Frost Bites

Death of Independents greatly exaggerated

productivity stairway to heaven 2017Death of Indie
dealers greatly 

exaggerated?

Market trends turn against
impersonal, cold bigboxes


Does size matter? The office market over the past 35yrs has been dominated by bigboxes & Amazon's lead in business supplies, points to a continuation. But emerging trends show the big guys are declining fast & Amazon peaking. The rise of progressive resellers providing 'personalised productivity services' embracing mobile technology, can & will succeed.. Tomorrow

Read More...

BSA's Industry Week plan quashed

Screen Shot 2019 04 20 at 11.25.07 AM'Industry Week'
plan quashed 

Plan B? Go for IDC
'Biz Productivity' show


The Business Supplies Association (BSA) plan to rationalise vendors' heavy schedule of 20+pa shows & create an 'Industry Week' has been quashed. Understandably, leading wholesalers & resellers wouldn't cooperate. Great idea, so what's Plan B?  We feel consideration be given to a more customer centric 'Business Productivity Show'  for the IDC. We spoke w/BSA pres Barry Lane... Monday

Read More...

Workplace Wellness programs - Do they work?

Screen Shot 2019 04 19 at 2.25.47 PMDo Workplace
W e l l n e s s
programs work?

Changing behavior; gains
in motivation prove tough


Company workplace wellness programs — efforts to get workers to lose weight, eat better, stress less and sleep more — are an $8 billion industry in the U.S. Recent research reports heathier behaviour, but not necessarily healthier results? We discuss findings...

Read More...

Marketing: User behaviour beats Demographics

Personalised emarketingUser behaviour
bts demographics

Personalised marketing the 
new segmentation strategy


Marketing Week's Charlotte Rogers
reports that
research shows marketers are shifting away from classic demographics to find more accurate ways to segment users based on their behaviour and personal interests...Updated

Read More...

Sycamore Partners: Beauty or BEAST?

Screen Shot 2019 03 27 at 12.32.29 PMSycamore Partnrs:
Beauty or BEAST?

Analysts: Is $1Bn loan hike
a road to ruin e.g.ToysRUs?


Vulture capitalist Sycamore Partners owner of Staples & Essendant recently hiked the former's debt load by $1Bn to $5.2Bn, with estimated interest payments of $400m+ pa or c3%/sales. Many analysts ask: Is this a repeat of the ToysR Us bankruptcy situation; and Sycamore's Nine West demise? We discuss... Complete

Read More...

Retail retreat runs rampant

doomed catalog retailRetail retreat
runs rampant 

Buying habits change
puts bigboxes in peril


The NYTimes reported yesterday that "planned retail store closures in the US already exceed 2018 total". A similar story applies in bigbox business supplies, with Staples & Depot expected to merge or accelerate closures this year...

Read More...

Staples Rebrand draws skeptics

Screen Shot 2019 04 02 at 2.59.13 PMStaples rebrand
draws skeptics

Forbes writers: 'Complex
solution...simple challenge'


Staples
r
ebrand of its logo, webstore and 5 new private labels under the 'WorklifeFulfilment' byline has attracted much interest in marketing circles e.g. Forbes. We discuss the comments, criticisms and conclusions ...Updated

Read More...

Marketing to Baby Boomers mistake

Screen Shot 2019 04 09 at 12.49.49 AMMarketing to baby

boomers mistake

'Forever Young' Gen prove
its about 'attitude' not age


Marketing segmentation this century has coralled consumers into age groups: Baby Boomers, 'GenY' aka 'Millennials' & 'GenZ'. Its not working its 'marketing mush'. It's more about attitude not age writes FT's Michael Skarpinker

Read More...

Global Slowdown happening - Prepare!

Screen Shot 2019 03 04 at 11.56.31 AMBatten down for
global slowdown

Corp growth decelerates
in US/EU, B2B/B2C mkts


Economic data across advanced global economies have deteriorated since Q3'18, indicating fading growth and the need to prepare for slowing demand reports the Financial Times. Gear your business to help customers save money & time... Provide Managed Productivity Services! Here's how....

Read More...

Original Brands v Private Label War ignites

Screen Shot 2019 04 04 at 1.16.16 PMPrivate L a b e l
propagandists?

Bigboxes battle brands w/
"users indifferent" rhetoric?


Staples
launch of 'Worklife Fulfilment' products is the latest bigbox to push private label following Amazon, Depot's Workonomy; and fated Adveo & old OfficeMax iterations. Meanwhile, core delivery service competence drags. What's the motive? Where's the valid user research? Where's the vendor partnership? Updated

Read More...

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