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  • MEGATRENDS 2021sq2020s Business
    Supply Market

    ......less Means More
    P r o d u c t i v i t y 

    Apple, Microsoft, Amazon, Zoom, Shopify, Uber & Salesforce have M-powered a new entrepreneurial revolution with affordable personal tech & immediate delivery services. Covid accelerated the advance of 2025 trends: #Paperless #Officeless #Touchless #Spotless #Bigless #Wasteless & #Carbonless. WFH told us to connect with users by providing personalised productivity services + integrated same-day delivery. We guide on how dealers can take charge of their destiny? New Report inc. 2020 Market Review published today

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  • Predictions 2021Power Productivity

    or #OPocalypse? 

    Who will seize the single
    source biz supply market?

    What will happen in 2021 with Amazon, Apple, Facebook, Staples, Essendant, Shopify, SPR, Alibaba, Depot, WBMason, HP, U-Line, Imperial, EVO-VOW, Westcoast, Bunzl, Brady, independent dealers, dealer groups, wholesalers, furnituremakers, paper-printermakers, MPS, OP makers; foodservice; hygiene suppliers; packaging; AI, robotics,Tech/cybersecurity; Hybrid-WFH; B2U v B2B marketing trends. PP's 21 predictions updated

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  • customer intimacy heart mobileTop Resellers Review

    Progressives rally
    to WFH/PPE call

    Bigboxes, Leaders, Rising
    Stars, laggards & Top Tips

    The bigbox share of the market tumbled again in 2020. Disintegrating Depot & stalled Staples lost another $2Bn sales as Amazon's  growth rocketed. Progressive indie resellers, MSP's got hammered on OP/MPS & furniture, but their agility enabled to pivot to Hygiene-PPE and service their local WFH market. Updated

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  • Top Performers 2020Best Performers
    Review of 2020

    Leaders, brands, web,
    products, productivity,
    services, ads, greenest.
    'Essentials' winners all

    The #OPocalypse aka perfect storm that impacted the office supply market in 2019, got worse in 2020, with the devastating effect of the Covid catastrophe. Even progressive broadline business suppliers suffered, but escaped with a rapid pivot to PPE-Hygiene-WFH 'essentials' e.g. Amazon, P&G, Lenovo. Proficiency Index reviewsbest performers in each category. Complete

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  • Frost on Boston snowF r o s t  B i t e s
    Favourites 2020

    Review of Best & Worst
    critical events & stories

    This has been a crazy, tragic year for the business supply market. Every cloud has a silver lining. We believe major 2020's trends have accelerated towards a better World: inc. #Paperless #Officeless #Touchless #Spotless #Bigless #Wasteless #Carbonless etc. 

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Screen Shot 2020 12 15 at 10.58.22 AMTop Biz Supply
M&A's in 2020

Technology, Hygiene, OP,
MPS deals in Covid crisis

The year long global pandemic has been devastating for many small businesses accelerating negative consolidation. Meanwhile, progressive M&A trends towards a 'paperless, officeless & touchless' future driven by technology surged. We review the top positive and negative deals of 2020

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bezos jeff amazon chainsawAMZN to attack
Shopify success?

Bezos reviews webstore to
sharpen up for 3Pty sellers

We've learned from reliable PP sources that Amazon CEO Jeff Bezos is getting more involved in the makeover of the 3rd Party sellers' webstores where 60%+ of its gross merchandising volume (GMV) emanates. We understand the plan is to step up its game to outmarket #2 rival Shopify.

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Screen Shot 2020 12 13 at 5.10.42 PMCovid cure case
study from SKorea

Blueprint: Mask mandate;
test, test; high tech tracing

South Korea’s successful approach of regimented masking, aggressive testing, and high-tech contact tracing is a blueprint for the US, UK and other democracies. "Take Covid seriously, respect peoples' space and your own" write Business Week's Matthew Campbell and Heesu Lee. We analyse their study...

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Screen Shot 2020 05 12 at 2.44.54 PMAlert! Adapt to
WFH user now

Start B2U marketing &
delivery. Suspend B2B

The Covid crisis is cresting and experts predict the WFH wave will become a permanent hybrid working arrangement. The diminishing power of office buyers was already disintegrating pre-Covid, as Amazon accelerated its marketing and delivery to users in business and home (B2U). FortuneWeb's Alicia Raeburn urges a 4 point plan. We review and comment 

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Lucy mobile montage v3Trends: Predicting
users' future needs

ISG's Gentile sees 8 tactics
for #BeyondCovid market

ISG's CEO Mike Gentile
writes an op-ed in the current issue of NOPA's Independent Dealer challenging dealers with a provocative ice hockey analogy: "Ready for the Face-Off? Proficiency Post reviews and comments together with a recommended plan for the new generation broadline business supplier. 

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jelenik craig costco laughCostco comps
escalate again 

Free sample incentives
boost autumn growth

Leading international $160Bn home & business reseller Costco Wholesale experienced roller coaster demand during Covid. After a slower spring, double digit growth boosted by an improved ecommerce experience has accelerated performance

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Screen Shot 2020 12 14 at 10.29.13 AMRS Components'
parent pounces

Double acquisition strike in
US supply chain & UK PPE

Electrocomponents the $2Bn in sales, UK parent of RS Components business supplies, announced two acquisitions today. The first a US integrated supply solutions provider that complements its existing business and second, a UK PPE & hygiene supplier. 

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hales randy zaggVulture bags
battered Zagg

'For Sale' signs taken
down after 2yr saga

Mobile device accessory specialist ZAGG was snapped up by a private equity group after a 2 year period trying to offload the struggling company, that has fallen 50% in market cap, since ex-ceo Randy Hales retired in 2018

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Screen Shot 2020 12 11 at 1.45.29 PMFakebook faces

Anti-Trust, Privacy abuse.
Crushing rivals. Splitting
Instagram & WhatsApp?

The U.S. government and 40+ states sued Facebook for illegally crushing competitors and demanded the company undo its acquisitions of Instagram and WhatsApp.NYTimes OnTech columnist Shira Ovide explains the lawsuits and what it means for the market

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drakeford Simon OPower handsPower propaganda
persists at Euroffice

Reports dealer 'resilience'.

Understates AMZN threat.
Where are the answers?

UK dealer group Office Power likes market surveys & propaganda PR. Leading Q&A's understandably lean towards dealer recruitment, but fail to address big opportunities in the broadline business supply market; need for personalised managed productivity services; 'cost to serve' impact on order size; the MCommerce imperative; & growing need for WFH/B2U marketing. Why? We review & recommend action

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not yesterday's news tomorrow."

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