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  • OPocalypse now Mar17Beyond OPocalypse to

    A Higher Hygiene
    & Wellness Market

    Pandemic to personal
    productivity protection

    Before the Coronavirus pandemic tragedy the OP market was collapsing with paper & printer makers running below half 2010 demand levels. The 'Essentials' supply focus is a stark reminder that unless business suppliers' service includes hygiene & safety, refreshments, foodservice, IT & packaging products, the future is bleak. Every cloud has a silver lining.... Weekend

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  • Screen Shot 2020 03 24 at 2.40.03 PM'Essentials' ease
    dealers doom

    Hygiene, water, IT, packg
    supplies save deliveries

    The CV shutdown of all businesses except 'Essentials' supply by national & local government in US & UK would normally close office supply dealers. Those progressive resellers that have embraced broadline business supplies, have continued inc. home delivery, even though it means more, smaller individual drops at higher cost to serve....

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  • Screen Shot 2020 03 22 at 3.56.33 PMMask up delivery
    service workers!

    Support front-line food &
    hygiene supply teams

    "The coronavirus (CV) pandemic shows the need to overhaul how to treat delivery & frontline customer service teams" writes Business
    Diana Enriquez. Good advice for dealers in business supply to ensure service teams 'mask-up' to reassure customers & get CV tests if they sense the symptoms... Updated

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  • Screen Shot 2020 03 23 at 3.04.20 PMHygiene Suppliers
    heighten delivery

    Leaders: P&G, 3M, Clorox,
    KC, Purell, EcoLab respond

    The Coronavirus pandemic has hammered consumers & business supply demand with worse to come. Meanwhile, food & beverage, pharmacy & home technology suppliers are booming inc. makers & distributors that responded to the urgent need for greater personal protection & higher hygiene standards.. We review case studies... Updated

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  • Screen Shot 2020 03 19 at 1.39.09 PMBuybacks v
    B a i l  O u t s?

    Greedy or Needy?
    Can share purchase
    plans be justified now?

    , the tailspinning US #1 paper merchant just announced a share buy back plan at a time when sales & profits were crashing pre CV. Meanwhile, many corporations are calling for bail out support from government as survival becomes their priority. How do they reconcile this greed with the CV pandemic about to explode across the US?

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PriceHikes 300x300Papermakers plan
price increases?

Protectionism practices die
hard in plunging market


Leading papermakers Burgo Group & Lecta have followed Sappi as the latest to confirm price rise plans in the European market in April. We doubt that merchants and dealers will stockpile ahead as demand continues to tumble

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Screen Shot 2020 03 04 at 9.19.16 AMVirus fears clear
hygiene supplies

Water, tissues, sanitizers,
masks stocks ransacked

The Coronavirus outbreak has caused consumers to react & stock up on hygiene supplies. Both Amazon & Costco the usual first call for everyday supplies have been cleared out of essentials e.g. water, toilet tissues, hand sanitizers, cleaning fluid & face masks. Leading business suppliers report huge surges in demand with manufacturers increasing production

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Screen Shot 2019 06 25 at 10.32.14 AMStaples makes
Montana move

Douglas' 7th acquisition
takes total to $700m sales

Staples Business Advantage
the $10Bn in sales B2B division under CEO Sandy Douglas has made its first acquisition move this year by buying the largest OP dealer in Montana. We discuss plans with Douglas...Later today

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neri antonio HPE gripHPE Honeymoon
Period Exhausted

Complacent CEO deflects
reversing revenues reality

Old tech giant HP Enterprise's CEO Antonio Neri, has failed to follow up on impressive early growth results, in latest Q1'20. What's he doing to drive growth? Losing share in a growth market with products and services that enterprises don't want?

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Screen Shot 2020 03 03 at 3.20.41 PMSysco stalks

Metro merger

Potential $5Bn takeover
would drive sales $90Bn+

US Foodservice giant
Sysco Corp
. has approached German owned wholesaler Metro AG about a potential takeover, as it plans to expand in Europe following its Brakes (UK) buy back in 2016

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target off targetTarget's tumbling
Q4 sales trends

Electronics hit & slower
BOPUS growth v AMZN

Leading US retailer Target reported decelerating sales growth trends in recent quarters compared with 2018. Q4'19 sales, fell to its lowest growth rate in organic terms in recent years. CEO Brian Cornell outlined new initiatives at the analyst's meeting

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amazon prime deliveryAMZN amasses
faster delivery

Opens local DC's network
to accelerate Prime service

has opened a series of small warehouses closer to big US cities to shave hours off delivery times for its Prime Now same day delivery service. Meanwhile, it announced a surge in demand caused by the Coronavirus as confirmed by Costco.

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Screen Shot 2019 07 22 at 4.02.57 PM#WATCH Out!
W a r n  C E O's

Stockmarket froth belies
consumer demand slide

Proficiency Index
analysis of Q4'19 financial reports to date, confirm consumer & business supply brand sales growth declined for the 6thQ running (w/exceptions eg P&G, Costco, Starbux, Apple). Yet stockmarket euphoria has belied the slowdown & CEO's cooling confidence e.g. #WATCH retailers (WMT, AMZN, Target, Costco, HDepot). We analyse results to date.. inc Target today

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lucy starbucksR e a c h  for the
e x p e r i e n c e !

Aspire to ultimate model of
personalized productivity

Proficiency Post
has championed the 'productivity with personalization' principle since 2003. Model behaviour has been practiced by many progressive independents e.g. WBMason, but few major companies. The ultimate User eXperience (UX) continues to be Starbucks. We profile progress and highlight independent business supplier best practices.  Updated

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Screen Shot 2020 03 02 at 2.57.36 PMCott converts
to Primo Water

Private label marketer
exits coffee/tea market

Cott Corporation, 
the international beverage distributor, today announced the completion of the acquisition of Primo Water Corp. a leading provider of water dispensers & purified bottled water in the US/Canada. It will now change its name to Primo

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ppnew on mobile US 2018

ppnew on mobile UK 2018

"Tomorrow's News Today,

not yesterday's news tomorrow."

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