Your MCommerce
Business consumers in hybrid working situations are all losing tolerance with substandard mobile webstore experiences writes Raconteur's Oliver Pickup. Business supplies dealers have been tardy in transition and must wake up to the fact that industry leaders eg Amazon & Wayfair get 70% of their business from mobile device users. Action please!
New Biz Supplies
Proficiency Index has for 30yrs+ measured dealers' sales performance v best practice benchmarks. The benefits have enabled sales people to identify gaps in customer demand in order to maximise sales potential and improve customer productivity. We have updated the Index over 16 new business supply categories...
Essentials of the
We've decided to challenge OPI's pessimistic 'State of the OP Industry' report by providing a guide to the huge hybrid working opportunities that abound in the 'New Broadline Business Supply Market'. The report published yesterday covers: personalised B2U/WFH marketing, the broadline 16 business categories, MCommerce, CRM analysis and the integrated same day delivery winners...Updated
What users really
We hear a lot about the growth of managed services market (MSP's/MPS), but little from users about what they really think of the outsourced services model. The latest CRN Essential report features exclusive data that reveals the good, bad and ugly of how over 300 UK IT decision makers feel...
Productivity watch
Software can track workers’ keystrokes, mouse movements, and website visits; screenshots can check attentiveness all in the name of productivity. However, this 'quantity' measure pales in comparison to the 'quality' of results motivated by trust and ownership....
Amazon adds
Amazon today announced that it is hiring 75,000 people in its fulfillment and logistics network across the US & Canada as it continues to expand its footprint and serve customers taking total employees count to 1.35M 4X the total 5 years ago
Inflation fueled
Rising prices for lumber & pulp reflect rising demand meeting a supply shortage that cannot be immediately increased. Supply chains are creaking after a year of relative inactivity in paper related industries, semiconductor chips, furniture and equipment markets, exacerbated by an acute shipping container shortage. How long before a correction?
Alibaba advances
China's Alibabathe $100Bn+ in sales, MCommerce giant rebounded from Covid with 40%+ growth rates in Q1'21. CEO Daniel Zheng provided details of new services in cloud, grocery delivery & voice assisted ordering that mirror Amazon's innovations. It appears now, it may have abandoned US development plans with Office Depot?
CCL label sales'
CCL Industries, the $5Bn in sales specialist labelmaker, reported a sustained ecovery in Q1'21 with Covid 'essentials' market channel sales offsetting the non-essential market collapse e.g. Avery business/events market.
Suzano surges
Suzano the Brazilian based pulp and paper producer, reported powerful growth in sales, primarily from exports to China, that recovered quickly from Covid. CEO Walter Schalka comments on a strong performance boosted by higher prices
Grainger zooms
Industrial & business supplies giant Grainger, $12Bn in sales reported positive Q1'21 results recently driven largely by Zoro its endless assortment webstore. President Kevin Weadick talks with Industrial Distribution about its winning market share strategy
Can HP A m p l i f y
Over the past year, apart from the protectionist Printergate and D2C Instant Ink plays, HPInc. has made increased efforts to support the dealer channel with the Amplify differential marketing program & now Wolf Security to defend PC & MPS applications
PulpFriction pump
Paperless offices & schools? The return to normal working in corp offices and classrooms may face an acute shortage of paper if current supply trends continue. Paper prices are set to soar driven by huge demand for pulp used in the hot hygiene and packaging markets. The acceleration of the digital office and schools is nigh!
Domtar deal done
As reported last week, Domtar, the leading US papermaker and active protectionist against foreign imports, has ironically sold out to Canada's Paper Excellence owned by Jackson Widjaja, grandson of the mighty Asia Pulp & Paper empire. The sinking US printer paper market is now out of US ownership and focused on repurposing to packaging & hygiene markets...
MacFarlane powers
UK packaging giant MacFarlane Group held its AGM today and reported strong organic growth in Q1'21 plus new acquisitions's progress. CEO Peter Atkinson commented on the relentless progress of the group...
"Tomorrow's News Today,
not yesterday's news tomorrow."
