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Screen Shot 2019 09 05 at 10.25.32 AMDixons down, in
denial & deluded

CEO Baldock's "on track"
to meet low expectations.
Mobiles market in freefall

Embattled electronics retailer Dixons Carphone appointed self styled saviour CEO Alex Baldock back in April 2018. Since then it's suffered a major data breach, fines for Geek Squad service issues, sinking profits/share prices and a disputed CEO shares award. Moreover, Baldock continues to hype dull performance & market share claims...

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lucy bike mobileMillennials make
most mobile buys

Shopping survey states the
obvious trend for all ages

A CouponFollow
survey also finds millennials (under 40yrs) make 36% of their total purchases using mobile devices, up 20% from 2017. Plus, 64% of the millennial online shoppers make half or more or their online purchases from Amazon. We analyse the survey and draw some broader conclusions....

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Screen Shot 2019 09 04 at 1.38.42 PMF e d E x  under
fire by C h i n a

Buys Latin American
freight forwarding firm

#3 Interinational logistics giant 
relationships with China and Amazon are worsening. Accused of shipping weapons to China, emotionally cutting trade partnerships and deliberately diverting parcels in the US from Huawei. What's going on with fading delivery force 

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stairway to productivity heaven 2016Broad Biz Supplies
pars OPocalypse 

Paper based demand dives
Hygiene, FaB, Pkg, Furn Up!

Proficiency Index latest research based on broadline business supply market vendors & distributors' half year results indicate paper related products (30% mix) demand is down 10%+; & broader categories inc. hygiene, refreshments, tech, furniture, foodservice & packaging supplies (70% mix) are up 4%; i.e. overall business supplies market is flat in 2019. We analyse trends.... Updated

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Screen Shot 2019 09 04 at 10.59.43 AMLogitech launch
Master mouse 3

Ultrafast precise keys &
scroll drives productivity

announced the MX Master 3 Mouse and MX Keys to enable more powerful performance that drive higher personal productivity. Logitech continues to innovate in a world controlled by the OEM's...

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Top Articles

Dealers decision time dilemma

Screen Shot 2019 06 25 at 2.31.10 PMDealers' decision
day dilemma: sell,
merge or invest?

How wholesalers hold key
to biz supply growth plans

Back in 1994, the OP wholesalers led the stockless dealer drive that fueled the expansion of single source supplier success. Now with uncertainty surrounding wholesalers' future, its decision time for dealers. We explore the options available for those who are committed to becoming broadline business suppliers. Refreshed & Reviewed 


Papermakers protectionist propaganda persists

commodity cliffPapermakers'
hype persists

Inventory bubble inflates
as market prices plunge

The Big 3 US papermakers' cartel behaviour persists. After the Georgia Pacific mill closure saga induced panic buying ahead of a phantom March price increase, distributors stocked up. Now with demand dead, mills are hyping near capacity limits price increase claim, when prices are tumbling? Updated again today inc. HP results



It's about Hygiene Harry, not JanSan Joe

Screen Shot 2018 12 04 at 12.04.07 PMMarket is about
Hygiene Harry,
not Jansan Joe

Time dealers stepped up
from commodity selling

Over the past 25yrs OP dealers have graduated to the FM supplies market via JanSan supplies. Their 'cherry picking' commodity pricing approach has largely failed. Time to shift to a specialist hygiene & safety supplies service, exemplified best by progressive resellers. We discuss their successes....Updated


Staples lay-offs imminent

Screen Shot 2019 09 04 at 3.32.08 PMStaples strip
back workers

3rd Layoff exercise to cut
admin & max sales force

Rumours on the street about another round of employee cutbacks at Staples have been confirmed. The bigbox is doubling down on building its front line sales & deivery force and reducing its administrative overheads. Updated


Amazon loses control of its webstore offer

Screen Shot 2019 08 23 at 1.07.48 PMAmazon loses
control of store 

A 'Flea Market' of 000's of
fake, banned & unsafe stuff

Just like web giants e.g. Facebook & Google that have failed to tackle misinformation on their platforms, Amazon has proven unable or unwilling to effectively police 3rd party resellers on its webstore WSJ investigates and we comment on its business supplies offer 


Printermakers plunge. Can they reinvent?

Screen Shot 2019 05 23 at 12.01.47 PMPrintmkrs plunge.

Will they reinvent?

Japanese brandmakers all
report steep volume drops

All the Japanese printermakers viz. Canon, Epson, Konica, Kyocera, Ricoh & Brother continued to report serious demand declines. Few have successfully converted to new digital market opportunities. We discuss the future.... Updated for HP & Lenovo results today


WBMason Boston Consumer Show 2019

Screen Shot 2019 06 05 at 12.32.18 PMMason Delivers
hit hygiene show

Boston Consumer Show
attracts bumper audience

US #1 independent business supplier WBMason, held its 7th Annual Consumer Show of 2019 at Fenway Park, home of Boston Red Sox yesterday. We report on all the action, hot new products and interviews with WB and vendors' leaders. 



Battle of the Bubbles - Sparkling Water Wars

Screen Shot 2019 08 23 at 2.03.57 PMB a t t l e  of the
B u b b l e s º º º 

Sparkling Water wars as
Pepsi, Coke, Nestle attack

La Croix
, the early darling of fizzy water is losing ground to big soda, and its management strategy is being scrutinised. Big soda brands Coke, Pepsi and Nestle Waters are investing in the popular category and causing a rethink. We discuss Bloomberg Businessweek's insightful report 


Innovative Open House at Minnesota Vikings

Screen Shot 2019 08 19 at 10.02.23 AMInnovative Open
House at Vikings

US #1 progressive dealer
holds productivity show

Innovative Office Solutions,
the leading progressive productivity services provider, based in Minneapolis will hold an Open House event at Minnesota Vikings, US Bank stadium later today. We review the show with CEO Jennifer Smith...tomorrow


Genuine Parts sells EIS

donahue paul GenPts presGenuine Pts sell
EIS, next SPR?

"Buy & Build" VCap Audax
joins Imperial investment

Genuine Parts,
the $18Bn in sales parent of NAPA, Motion & SPRichards has sold off its EIS Electricals business. It raises the question again: Is CEO Paul Donahue refocusing on its successful auto and industrial supply businesses and will the stalled SPR be the next disposal? 


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