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  • retail-gloom-lady-cart.pngR e t a i l
    R e t r e a t
    R e t u r n s

    Bigbox & trad dealers
    face death by 1000 clix


    The financial media e.g. CNBC, WSJ, FT has been rhetorical in promoting the 'strong consumer' during 2019, almost to the point of denial of the economic slowdown. Now facts are being reported from leading 'WATCH' retailers that confirm sales growth has stalled, hit by tariffs and economic uncertainty. We preview and analyse Q4'19 results. Updated

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  • Icahn chainsaw carlHP's hopeless
    Xerox defence

    Intimidating Icahn leaves
    Lores frozen in headlights


    The absurd $33Bn bid by Xerox driven by Chainsaw Carl Icahn for the 6X larger HP Inc. should not be happening, HP's board is behaving like an underdog talking about an unconvincing "undervaluation" rather than dismissing the dinosaur copier giant, or more positively counterbidding and taking over Xerox's better equipped direct salesforce

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  • target off targetTarget's tumbling
    Q4 sales trends 

    Electronics hit & slower
    BOPUS growth v AMZN

     

    Leading US retailer Target reported decelerating sales growth trends in recent quarters compared with 2018. Q4'19 sales, including the Christmas-Thanksgiving holiday, sales fell in organic terms for the first time in recent years

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  • Screen Shot 2020 01 13 at 12.56.57 PMPurell's pure
    hygiene plans 

    GOJO's new CEO Jaros'
    germ fighting growth aim

     

    Effective 1 Jan GOJO Industries, the Purell hygiene brand maker, named Carey Jaros as CEO. We interview Carey about her plans to accelerate the growth of the 'Purell Solution', to holistically fight the spread of illness causing germs. Tomorrow

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  • 2020 predictions2020 Predictions:

    OPocalypse or
    Opportunity?

    Who will lead the single
    source biz supply market?


    What will happen with Amazon, Apple, Staples, Essendant, SPR, Depot, WBMason, HP/Xerox, Uber, Imperial Dade, SPOT (Spicers-OfficeTeam), EVO/VOW, Westcoast, dealers, groups, wholesalers, manufacturers in 2020. Here are our predictions.... Complete

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Complete UK montage 2015Complete makes
quality purchase

UK #1 biz supplier buys
3rd large dealer in past yr


The UK's #1 independent office supplier Complete Business Solutions continued its rapid roll up of regional OP dealers. We spoke with CEO Rich Coulson about integration of systems and distribution from its new National DC in Birmingham

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Screen Shot 2019 10 02 at 12.20.39 PMManufacturing
slide steepens

ISM Index lowest in 10yrs.
Orders dive. Costs higher


Economic activity in the manufacturing sector contracted again in December, and the overall economy grew only +1.3%, according to the Institute of Supply Management (ISM) Index This confirms the slowdown in demand reported by leading consumer brand makers & retailers over the past year

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Screen Shot 2020 01 02 at 3.34.18 PMJBHunt acquires
local delivery co.

Last mile delivery becomes
the new priority for majors


  • Amazon
    continues to be the major disruptor in the logistics & last mile delivery market. UPS was the first to react along with USPS;  now the other majors (exc. FedEx) are waking up to the need for immediacy and personal delivery 

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top innovators 2020Top Innovators.
Top Innovations

Illustrious icons creativity
w/personal productivity
drivers & best products


Fast Company & Time
magazines
recently reviewed the most innovative companies of 2019; and Forbes magazine the best breakthrough innovations. We feature the most innovative leaders and best innovations in the business supply/personal productivity marketplace…Complete

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Moulton jon terminatorBleeding SPOT
blames market!

Vulture Better Capital's
terminating tailspin tale


Vulture Better Capital reported interim results for SPOT, its doglike duo of Spicers-Officeteam to 30 Sept'19. Typically, it blamed UK market conditions for its poor sales, profits & capital value performance? Meanwhile, progressive broadline wholesalers enjoyed a banner year in a buoyant business supplies market...

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Screen Shot 2019 12 31 at 1.53.20 PMUni-Commerce's
holistic journey to
PeRSoNaLisation  

The 5 steps to delivering a
superb service experience


A 'Unified Commerce' environment is where customers can experience a brand in its entirety; and marketers get a 360view of the customer. Resellers must not only offer personalisation online and offline, but in the space in between research and buying says Kibo's Meyar Sheik.

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Most admired leaders 2018Best Performers
Review of 2019

Leaders, brands, web,
products, productivity,
services, ads, greenest


The #OPocalypse aka perfect storm impacting the office supply market had its most damaging affect in 2019. Even the more powerful, progressive broadline business suppliers had a tough year; Amazon's high growth rate halved & regional indies only expanded via acquisitions. Proficiency Index reviews best performers in each category. Updated

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Screen Shot 2019 10 02 at 9.36.42 AMChina tariffs
tax consumers

US Fed Reserve report:
"Backfired on economy"


A new US Federal Government report shows how 'Trump’s tariffs have backfired". Instead of reviving industry, the study finds it did the opposite and increased costs for makers and consumers substantially.

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Screen Shot 2019 12 05 at 11.00.18 AMOP  d e a l e r s'
S u c c e s s i o n
P l a n  p l i g h t

Since 2017: 20 big regional
resellers sold to bigboxes


The slowing US economy; the secular decline in paper-related office supplies; and the tardy transition to the buoyant business supply has put severe pressure on regional family OP dealers. Slowing demand and Staples & Depot's acquisition drive fuels uncertainty: sell or invest?  We review the future options for the Top 75 dealers in the US and UK. Updated 

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progressive leaders resellers 2020Progressives in
regional revival

Bigboxes, Leaders, Rising
Stars, laggards & Top tips


The bigbox share of the US-UK markets tumbled again in 2019. Disintegrating Depot and stalled Staples lost another $2Bn sales and Amazon's growth slowed. Progressive independent resellers, MSP's continued to gain market share.... Updated

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