2020s Business
Apple, Microsoft, Amazon, Zoom, Shopify, Uber & Salesforce have M-powered a new entrepreneurial revolution with affordable personal tech & immediate delivery services. Covid accelerated the advance of 2025 trends: #Paperless #Officeless #Touchless #Spotless #Bigless #Wasteless & #Carbonless. WFH told us to connect with users by providing personalised productivity services + integrated same-day delivery. We guide on how dealers can take charge of their destiny? New Report inc. 2020 Market Review published today
Power Productivity
What will happen in 2021 with Amazon, Apple, Facebook, Staples, Essendant, Shopify, SPR, Alibaba, Depot, WBMason, HP, U-Line, Imperial, EVO-VOW, Westcoast, Bunzl, Brady, independent dealers, dealer groups, wholesalers, furnituremakers, paper-printermakers, MPS, OP makers; foodservice; hygiene suppliers; packaging; AI, robotics,Tech/cybersecurity; Hybrid-WFH; B2U v B2B marketing trends. PP's 21 predictions updated
Top Resellers Review
The bigbox share of the market tumbled again in 2020. Disintegrating Depot & stalled Staples lost another $2Bn sales as Amazon's growth rocketed. Progressive indie resellers, MSP's got hammered on OP/MPS & furniture, but their agility enabled to pivot to Hygiene-PPE and service their local WFH market. Updated
Best Performers
The #OPocalypse aka perfect storm that impacted the office supply market in 2019, got worse in 2020, with the devastating effect of the Covid catastrophe. Even progressive broadline business suppliers suffered, but escaped with a rapid pivot to PPE-Hygiene-WFH 'essentials' e.g. Amazon, P&G, Lenovo. Proficiency Index reviewsbest performers in each category. Complete
F r o s t B i t e s
This has been a crazy, tragic year for the business supply market. Every cloud has a silver lining. We believe major 2020's trends have accelerated towards a better World: inc. #Paperless #Officeless #Touchless #Spotless #Bigless #Wasteless #Carbonless etc.
GBP Direct drives
The Covid crisis has not stopped the wave of OP dealer consolidation. Whether its distracting defensive moves by the beleaguered bigboxes or offensive plays by independent dealers, the pace is likely to accelerate in 2021. We report on the latest example and speak with GBP's CEO Randy Durbin
Amazon powers
Amazon is acquiring Wondery, the company behind podcasts such as “Dirty John,” “Dr. Death” and “The Shrink Next Door,” as the race to grab parts of the audio market continues.
F r o s t B i t e s
This has been a crazy, tragic year for the business supply market. Every cloud has a silver lining. We believe major 2020's trends have accelerated towards a better World: inc. #Paperless #Officeless #Touchless #Spotless #Bigless #Wasteless #Carbonless etc.
Market Review'20
The perfect storm of a slowing economy, paperless office power, vultures attack was exacerbated by Covid. This proved tragic for traditional players, but welcome relief for 'essential' suppliers like Amazon, Walmart, Target and WFH specialists eg Best Buy, Home Depot & Wayfair. We chronicle the main events. Complete
Merry Christmas!
2020 was an extremely tough year for business supplers with an already declining economy devastated by Covid. We can expect a slow recovery in 2021 with strong momentum building in broadline business supply in 2022. Please get the most insightful 2020 market analysis and guide for success in New Business Supply Megatrends 2020's Due for publication on 4 Jan'21
Exertis expands
DCC Group's tech distribution arm Exertis is on a roll with the expansion of its recently named Pro-AV division. Important acquisitions in Europe and US have been boosted by another player based in California. We spoke with CEO Tim Griffin about 2021 plans...
Cintas' resilient
Cintas, the uniform & business services specialist, posted commendable Q2'21 results during Covid and progressed with CEO Scott Farmer's 'Ready for the Workday' strategic direction shift at higher profitability....
Newsweek just published the US' Most Responsible Companies 2021 rankings. Together with Statista it lists Top 400 scores in Corporate Social & Environmental Responsibility (CSR). Great to see 40 leading broadline business suppliers featured. We comment on their achievements
Xmas Crackers &
MERRY CHRISTMAS!! 2020 will go down as a terrible year for ‘turkeys’ (aka vultures) citing the ‘Covid' excuse as cause for failure. For progressives it’s been tough too, but rescued by pivoting quickly into new business supply categories: PPE/hygiene & safety; WFH tech & ergonomics, refreshments & packaging.
Fakebook attacks
Facebook's Mark Zuckerberg is taking the gloves off in his feud with Apple chief Tim Cook. It's opposed to changes Apple has made to protect personal privacy and ironically would support an antitrust complaint v the iPhone maker. You couldn't make this stuff up!?
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