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  • Screen Shot 2021 09 12 at 10.30.21 PMStaples strips to

    "heartless" shell

    Vulture's cosmetic fixes
    fail to cover core collapse

    It's now 3 months since vulture capitalist Sycamore Partners owned Staples parted ways with chief Sandy Douglas. Meanwhile, proxy chairman John Lederer has assumed control without appointing a replacement? Will it ever happen and how will this affect the future of its $14Bn business delivery interests inc. wholesaler Essendant? Updated

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  • Personalised emarketingB2U marketing

    for B2B resellers

    3 affordable direct digital
    strategies to reach users

    Business supply resellers (B2B) need to make digital connections and provide personalized experiences when selling to users (eg. Lucy, beyond the trad buyers. Here are 3 strong digital ways for dealers to reach Lucy (B2U marketing) provided by experts Mike McLaren of MerkleB2B and Julia Doheny of B2B International. We discuss...

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  • Bezos Amazon atop mountain"You can't be fired
    buying from AMZN"

    Dealers undrstate contract
    leakage by Godzilla's grab

    continues to grow its broadline business supplies category to an estimated $60Bn+ worldwide in 2021. Our conversations with contract OP dealers indicate a huge underestimation of Amazon's penetration in corporate accounts. Moreover, it is now #1 wholesaler to dealers in all the major marketplaces.... Updated

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  • Productivity stairway to heaven2Beyond paperclips

    to personalized
    productivity tools

    Transactional dealers pivot
    to managed srvc providers

    2021 will be the 10th year running we have urged OP dealers to move from the paper dominated office supply market towards the paperless office where users need tools & services to help gain productivity e.g. IT, hygiene, ergonomics. Here's our latest practical guidelines & progressive dealer case studies to aid your transition...Updated

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  • Screen Shot 2021 07 22 at 3.50.33 PMBouncebackability
    Index leaderboard

    Q2'21 results analysis show
    healthy growth v laggards

    Reports are flowing in fast for business supply players in Q2'21 and predictably show strong positive growth v Q2'20, but how do they compare with the pre-Covid 'norm'? Proficiency Index reports the leaderboard of vendors, wholesalers and dealers' 'Bouncebackability' performance v Q2'19. Updated daily... Full commentary inc. Target, Walmart, Home Depot, PFG/Vistar

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Screen Shot 2021 09 06 at 10.37.06 AMWFH,hybrid,office,
What's new norm?

Experts views: pros v cons.
Options open to business?

After 18 months of enforced WFH, it’s difficult to foresee a future without hybrid working. However, many businesses want people back to the office, Covid restrictions permitting – while others have spoken out against WFH inc. Goldman Sachs CEO David Solomon who called it an “aberration”? We discuss the optimum balance...

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Screen Shot 2021 04 16 at 2.45.08 PMSpply chain choke:
transient or lasting?

Global trade Covid tested
China logjam & hiked costs

It’s been a tough time for the freight and logistics sector, which is reeling from a flurry of blows. This has inevitably raised questions about its resilience to further shocks threatening supply chains in essential goods. Are the consequences permanent or transitory. We discuss....

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Screen Shot 2021 09 03 at 4.23.29 PMBig 4 Accounting
Firms cosy cartel?

KPMG's Carillion scandal

Will FRC authority ignore?

‘gave false and misleading information’ to regulator" headlined The Times yesterday. Accountancy used to be boring – and safe. But today it’s neither. Have the ‘Big 4’ firms become too cosy with the system they’re supposed to be keeping in check? We discuss

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neri antonio HPE grip thumb other250 0HPE  H o l l o w

Progress Ebbing?

Complacent ceo clutching
straws over weak results

Tech relic HP Enterprise ceo Antonio Neri continued to hype progress & divert attention from disappointing results in its Q3'21 report. What's happening to drive market share growth? Perhaps, the Aruba SaaS cloud business can be the growth catalyst?

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Naumann Mike BradyCorpBrady identifies
workplace safety

Covid volatility looks over.
Acqs Bar Code specialist 

Brady Corporation
 the identification & workplace safety specialists, reported stronger demand in its Q4'21 fiscal year. 
CEO Mike Nauman commented "we invested in R&D and completed three acquisitions. Updated for recent Code Corp acquisition

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Tillis Bob Jason imperial 21Imperial impels
40th acquisition

Rapid ragbag rollup raises
Bain's strategy questions

VC Bain Capital owned Imperial Dade, continued its rapid roll-up of regional paper, hygiene, food service & packaging suppliers in the US. Its latest moves stretch coast to coast along a path pioneered by BunzlThe big question now is whether Bain will back brand and systems integration or asset strip and flip?

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Tran Tuan HP 21 armsHPs Instant Ink-as
-a-Service conflict

Dealers defeated by 'direct
to consumer' stealth move

Last December, HP heralded its controversial Instant Ink (IaaS) subscription service direct to users . We revisit our March'21 report on what has become a huge $1Bn business and get OP distributors' reaction to the tremendous growth that eliminates their involvement...

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bezos racing ahead rivalsAmazon advances
towards 1.5M ees

Most new roles: technical,
marketing and corporate



Amazon is hiring 55,000 new workers globally in technical roles to sustain its meteoric growth. Separately, the company has been recruiting thousands of warehouse workers to pack and ship online orders.

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hume rich TData 20Synnex's TData
takeover total

$60Bn #1 tech wholesaler
surpasses Ingram Micro

acquisition of Tech Data is complete and renamed TD Synnex, knocking Ingram Micro out of the top spot as the world's largest wholesaler. We get dealers & MSP's reaction to the merger and future service prospects....

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WHSmith slideWHSmith retail
retreat relents

Obfuscating ceo reports
tailspinning sales trends

Messy international news & stationery retailer WHSmith updated on failing full year results to 31 Aug'21 including the Covid crash, not offset by online demand. There were some signs of a slow recovery as new CEO Carl Cowling continued downsizing plans and its characteristic opaque reporting


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