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  • productivity stairway to heaven 2017Death of Indie
    dealers greatly 

    exaggerated?

    Market trends turn against
    impersonal, cold bigboxes


    Does size matter? The office market over the past 35yrs has been dominated by bigboxes & Amazon's lead in business supplies, points to a continuation. But emerging trends show the big guys are declining fast & Amazon peaking. The rise of progressive resellers providing 'personalised productivity services' embracing mobile technology, can & will succeed.. Tomorrow

    Read More
  • Screen Shot 2019 04 20 at 11.25.07 AM'Industry Week'
    plan quashed 

    Plan B? Go for IDC
    'Biz Productivity' show


    The Business Supplies Association (BSA) plan to rationalise vendors' heavy schedule of 20+pa shows & create an 'Industry Week' has been quashed. Understandably, leading wholesalers & resellers wouldn't cooperate. Great idea, so what's Plan B?  We feel consideration be given to a more customer centric 'Business Productivity Show'  for the IDC. We spoke w/BSA pres Barry Lane... Monday

    Read More
  • Screen Shot 2018 12 14 at 3.24.27 PM'Fakebook' fraud?
    FTC focus...Zuck

    CEO wilfully broke privacy
    Firewall, faces $23Bn+ fine


    FTC regulators investigating Facebook for mishandling/selling users’ personal information have set their sights on CEO, Mark Zuckerberg, exploring his past statements on privacy; seeking new, heightened oversight of his leadership & record busting penalties 

    Read More
  • Screen Shot 2019 04 19 at 2.25.47 PMDo Workplace
    W e l l n e s s
    programs work?

    Changing behavior; gains
    in motivation prove tough


    Company workplace wellness programs — efforts to get workers to lose weight, eat better, stress less and sleep more — are an $8 billion industry in the U.S. Recent research reports heathier behaviour, but not necessarily healthier results? We discuss findings...

    Read More
  • Screen Shot 2019 03 01 at 11.44.11 AMA c m e  United
    loses sharpness

    Shifts focus to safety
    tools & First-aid kits


    Acme United
    today announced slower sales growth in Q1'19 financial results. Sales of core cutting tools slowed whilst moving successfully into safety products....

    Read More
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Hot offices 2015HON furniture
growth slows

Shares tumble 10% on
weaker demand outlook


HNI (HON + AllSteel brands) Corporation
, the $2.3Bn US furnituremaker, reported slower demand in Q4'18 from contracts & office supply markets with prospects for 2019 negative

Read more ...

Amazon v walmart sumoBrand Battles?
Private Label
repositions up!

Regains market share as
giants AMZN v WMT war


Sales grew 4X faster for private-label than national brands in 2018, according to IRI market research.  Moreover, Walmart intensified efforts to match Amazon's drive into own label 

Read more ...

Screen Shot 2019 02 25 at 9.23.22 AMMobile W o r l d
w a v e  r i s i n g

Barcelona show unveils
foldable phone frenzy

 
The Mobile World Congress 2019 has opened in Barcelona. World #1 maker Huawei launched a 5G Mate X foldable phone striking back at Samsung just days after it launched the first consumer-ready foldable device. We report the highlights... 

Read more ...

bunzl driver loadsBunzl bundles
along in safety

International expansion in
hygiene and food service


Bunzl, the $13Bn in sales business services group, today announced strong FY/Q4'18 results and an acquisitions update

Read more ...

customer intimacy redheartHow  D e e p
is your Lo♥️e?

Essendant CORE Live
Preview to challenge
dealers' determination


US #1 business supply wholesaler
Essendant is holding its CORE Live conference next week in Denver. We spoke with president Harry Dochelli about his message and 'dealer takeaways' objective.... Updated. We will report daily next week 

Read more ...

Screen Shot 2019 02 21 at 11.39.12 AMThe Young GenZ
business trends

Digital, diverse, ethical,
mobile & entrepreneurial


Generation Z (GenZ), comprise consumers born between 1995-2005, just entering prime spending years. GenZ’s are mobile, social & ethically conscious & represent 25% of market spend potential. We discuss Fortegra's Steve Davison research paper.... Updated

Read more ...

Screen Shot 2019 02 18 at 1.35.17 PMWill Groups Grope
or Grab Future!?

Post-OP plans: #STRESS
AMZN attack & wholesaler
withdrawals focus minds


Last month the EPIC dealer groups decided to explore consolidation plans. The UK's 8 groups need to decide their futures too. This time a market driven agenda is needed not a bygone buying bias. Can groups adapt to the new broadline business supply future? Updated

Read more ...

calkins steve depotCalkins crashes
out at Depot

'Federation' of dealer
acquisitions update


Office Depot are expected to announce continued sales declines in its late late Q4'18 report next Wednesday. Failing Business Delivery chief Steve Calkins has been fired and more dealer acquisitions are in the pipeline. 

Read more ...

Bezos Amazon atop mountainHow can dealers

compete v AMZN?

MDM studies digital divide.
Does it understate 1 source
personalized service edge?


Modern Distribution Management
has produced a 'White Paper' on how dealers can 'Close the G a p' with Amazon. We review and comment on the chasm between OP dealers and the business supplies beast.... Updated

Read more ...

martin geoff CCLCCL's ascent
decelerates 

Acquisitions/prices
offset Avery's fall


CCL Industries, the $5Bn in sales specialist labelmaker inc. Avery, reported strong sales growth for Q4'18 fuelled by acquisitions

Read more ...

Screen Shot 2019 02 22 at 9.25.47 AMWayfair wave
rising rapidly

Sales growth soaring with

orders via Mobile 52% mix


Wayfair,
the $7Bn international home & office furnishings etailer, continues to blaze a trail, as it scales up rapidly to meet demand from micro businesses. It reported impressive Q4'18 results today...

Read more ...

neri antonio HPE gripHPE grinds out
stalled growth

Aruba & Intelligent Edge
offset legacy laggards


Old tech giant HP Enterprise's new CEO Antonio Neri followed up an impressive debut quarter with slower growth in last 2 quarters. What has happened to the much heralded Hybrid IT innovations?

Read more ...

Screen Shot 2019 02 21 at 4.48.22 PMSocial Media
success at K-C

Shift from mass marketing
towards to personalisation 


While many marketers are now getting involved in digital aka ka programmatic marketing, hygie supplies maker Kimberly-Clark has been at it for a few years. We analyse progress to date

Read more ...

Screen Shot 2019 02 21 at 2.58.50 PMSamsung's Fold
phone future

New Galaxy OLED tech
bests Apple innovation 


Samsung
has launched its Galaxy Fold smartphone-tablet phone that is spectacular in every way, even in price, and pitches itself years ahead of its arch-rival, Apple.

Read more ...

Screen Shot 2019 02 21 at 1.02.24 PMNewell Brands
CEO under fire

Promoter Polk pressured
to deliver growth not hype


Newell Brands CEO Mike Polk is under board pressure to prove his turnaround hype is working following successive sales declines at the $8Bn home & business products (e.g. Papermate, Rubbermaid) maker

Read more ...

Screen Shot 2019 02 21 at 12.35.34 PMOmnichannel
M a r k e t i n g
C h a m p i o n s

Can 'click & collect' model
match Amazon mastery?


Internet Retailer’s 2019 Omnichannel Report
reveals which top retailers omnichannel services fare best and which need improvement. We compare bigboxes Walmart, Staples, Depot & Home Depot with Amazon...

Read more ...

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not yesterday's news tomorrow."

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Latest Frost Bites

Death of Independents greatly exaggerated

productivity stairway to heaven 2017Death of Indie
dealers greatly 

exaggerated?

Market trends turn against
impersonal, cold bigboxes


Does size matter? The office market over the past 35yrs has been dominated by bigboxes & Amazon's lead in business supplies, points to a continuation. But emerging trends show the big guys are declining fast & Amazon peaking. The rise of progressive resellers providing 'personalised productivity services' embracing mobile technology, can & will succeed.. Tomorrow

Read More...

BSA's Industry Week plan quashed

Screen Shot 2019 04 20 at 11.25.07 AM'Industry Week'
plan quashed 

Plan B? Go for IDC
'Biz Productivity' show


The Business Supplies Association (BSA) plan to rationalise vendors' heavy schedule of 20+pa shows & create an 'Industry Week' has been quashed. Understandably, leading wholesalers & resellers wouldn't cooperate. Great idea, so what's Plan B?  We feel consideration be given to a more customer centric 'Business Productivity Show'  for the IDC. We spoke w/BSA pres Barry Lane... Monday

Read More...

Workplace Wellness programs - Do they work?

Screen Shot 2019 04 19 at 2.25.47 PMDo Workplace
W e l l n e s s
programs work?

Changing behavior; gains
in motivation prove tough


Company workplace wellness programs — efforts to get workers to lose weight, eat better, stress less and sleep more — are an $8 billion industry in the U.S. Recent research reports heathier behaviour, but not necessarily healthier results? We discuss findings...

Read More...

Marketing: User behaviour beats Demographics

Personalised emarketingUser behaviour
bts demographics

Personalised marketing the 
new segmentation strategy


Marketing Week's Charlotte Rogers
reports that
research shows marketers are shifting away from classic demographics to find more accurate ways to segment users based on their behaviour and personal interests...Updated

Read More...

Sycamore Partners: Beauty or BEAST?

Screen Shot 2019 03 27 at 12.32.29 PMSycamore Partnrs:
Beauty or BEAST?

Analysts: Is $1Bn loan hike
a road to ruin e.g.ToysRUs?


Vulture capitalist Sycamore Partners owner of Staples & Essendant recently hiked the former's debt load by $1Bn to $5.2Bn, with estimated interest payments of $400m+ pa or c3%/sales. Many analysts ask: Is this a repeat of the ToysR Us bankruptcy situation; and Sycamore's Nine West demise? We discuss... Complete

Read More...

Retail retreat runs rampant

doomed catalog retailRetail retreat
runs rampant 

Buying habits change
puts bigboxes in peril


The NYTimes reported yesterday that "planned retail store closures in the US already exceed 2018 total". A similar story applies in bigbox business supplies, with Staples & Depot expected to merge or accelerate closures this year...

Read More...

Staples Rebrand draws skeptics

Screen Shot 2019 04 02 at 2.59.13 PMStaples rebrand
draws skeptics

Forbes writers: 'Complex
solution...simple challenge'


Staples
r
ebrand of its logo, webstore and 5 new private labels under the 'WorklifeFulfilment' byline has attracted much interest in marketing circles e.g. Forbes. We discuss the comments, criticisms and conclusions ...Updated

Read More...

Marketing to Baby Boomers mistake

Screen Shot 2019 04 09 at 12.49.49 AMMarketing to baby

boomers mistake

'Forever Young' Gen prove
its about 'attitude' not age


Marketing segmentation this century has coralled consumers into age groups: Baby Boomers, 'GenY' aka 'Millennials' & 'GenZ'. Its not working its 'marketing mush'. It's more about attitude not age writes FT's Michael Skarpinker

Read More...

Global Slowdown happening - Prepare!

Screen Shot 2019 03 04 at 11.56.31 AMBatten down for
global slowdown

Corp growth decelerates
in US/EU, B2B/B2C mkts


Economic data across advanced global economies have deteriorated since Q3'18, indicating fading growth and the need to prepare for slowing demand reports the Financial Times. Gear your business to help customers save money & time... Provide Managed Productivity Services! Here's how....

Read More...

Original Brands v Private Label War ignites

Screen Shot 2019 04 04 at 1.16.16 PMPrivate L a b e l
propagandists?

Bigboxes battle brands w/
"users indifferent" rhetoric?


Staples
launch of 'Worklife Fulfilment' products is the latest bigbox to push private label following Amazon, Depot's Workonomy; and fated Adveo & old OfficeMax iterations. Meanwhile, core delivery service competence drags. What's the motive? Where's the valid user research? Where's the vendor partnership? Updated

Read More...

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