Recent moves by #1 etailer Amazon: expansion of next hour delivery & wholesale business supplies range; and Primeservice for reseller partners continues to be underestimated by the OP market. Please don't
Amazon is hiring 6,000 full-time workers across its more than 70 Fulfilment Centers in the US to meet rising demand
Elizabeth Warren, the firebrand Massachusetts senator, disagrees with corporate CEOs on many issues. On one point, however, she may be on the same track. Report from Re/Code's #CodeCon
Hosted by Re/Codefounders Walt Mossberg and Kara Swisher, the Code Conference is where digital dynamos gathered at Ranchos Palos Verdes (CA). We report on Day 1&2 today
We are grateful to Jason Cao and Shivum Sharma from Ivey Business Review for their views and analysis. We comment below on the upcoming Amazon v Alibaba battle
Twitter has been engaged in talks to acquire Flipboard, in an all-stock deal that would value the social news magazine at over $1 billion.
Many personal services can be summoned with an app now — drivers, carpool buddies, fast food, plumbers, cleaners and handymen— so it makes sense that it would extend to at-home-office tech support...
Video-centric broadcasting e.g. Periscope on Twitter, the #1 business medium; & Snapchat are trending rapidly among progressives. But there are terrific apps for old fashioned folks too...
Whether corporations are merging e.g. Staples or Sysco; or splitting e.g. HP, cost reduction is understandably high on the agenda. However, new euphemisms are emerging. The latest an ugly term 'dis-synergise' HP invented for mass people culling. Updated
Brand franchise group, Ace Hardwarerecently reported record results for Q1'15, The helpful place succeeds in face of Amazon...
Sir Jony Iveis taking an even more important role at Apple. The design mastermind behind the Mac, iPhone, iPad and Watchwill be promoted to chief design officer.
DCC, the $16Bn international business technology services group, reported improved sales and profits for year ended 31 Mar'15. It's certainly been busy on the acquisitions/disposals front...
Nestle's branded water business is on a wave. Its direct bottled water business to homes and offices grew 3x its retail delivery business rate in Q1'15.
We are grateful to Lauren Smiley for her article entitled 'Shut-in Economy' where she reckons you’re either pampered, isolated royalty — or a 21st century servant.
Amazon's Prime Nowservice has been expanded to deliver items from a handful of specialist stores in Manhattan, NY.
HP should sue MicroTech rather than make accusations, said Lanny Davis, an attorney working with the reseller in its lawsuit against HP.
Amazonhas confirmed that instead of funneling nearly all its $25Bn European sales through low tax haven Luxembourg, it will pay in each country in which it operates...
Munchery is the latest food-delivery startup to raise cash from hungry venture capitalists joining at least 4 others
As we reported last month, Microsoftchief Satya Nadella did hold serious talks with Marc Benioff led Saleforce.com.
Quest Nutition president Tom Bilyeuapperaed on CNBC TV this morning to discuss the tremendous growth of his company's protein packed sugar free snacks.
Old tech giant HP is tailspinning towards a sub $100Bn sales level in 2015 (2010 - $130Bn). Meg Whitman'smanagement musical chairs continued to duplicate costs at the 'navel-gazing', distracted 'dis-synergising' dinosaur
Lenovo, the world’s biggest PC maker by sales claimed more share gains in the shrinking market
In a challenging time for the consumer packaged goods industry, snacks are alive and well according to Information Resources.
Ex-UnitedCEOCody Phipps has realised his ambition of stepping up to a larger corporation with a move to lead $9Bn health-care supply wholesaler. Speculation he would join Staples was never on and made little sense
Tech relic HPis struggling to reinvent itself in the age of cloud computing and losing out to a new generation of nimble enterprise-tech firms. Meanwhile CEO Meg Whitman is doodling with logos
Best Buychief Hubert Jolyand CFOSharon 'Enumerator' McCollam are fond of detailing quarterly reports. They seem to suffer analysis paralysis and miss the BIG market picture...
As reported on 27 March, HP concluded the deal to sell control of its data-networking business in China's Tsinghua Unigroup. Will more 'crown jewel' disposals follow?
The National Restaurant Association's Food Services Showin Chicago was an exciting enjoyable experience with leading brands demonstrating tasty innovations in food services...Full Review later today
CRM #1 provider Salesforce.com CEO Marc Benioff (pic left) brimmed with enthusiasm about its latest growth trends in sales in Q1'16 to 30 Apr'15
HP Print's charming channel chief Steve Sakamoto presented its Qualified Dealer program at OPI's Global Forum yesterday and was effusive in his support for dealers. Actions speak louder than cheap words however...
Staples, the world’s leading OP reseller, showed steady sales trends in its main commercial and etail delivery businesses in Q1'15 ended 2 May'15. Updated
Dell has spoken out about HP'supcoming split, suggesting its rival's resellers might defect; its expansion plans in EMEA and possible acquisition of Nutanix...
DCC Group tech distributor Exertissaid it will be able to nuture up-and-coming tech firms to crack the channel thanks to yesterday's acquisition...
Male dominated Amazon has promoted a woman for the first time to one of the most coveted roles at the company...
The federal judge handling the Federal Trade Commission’s challenge of Sysco’s planned purchase of US Foods has scheduled more time for oral arguments in the case.
As reported 8 May, Keurig, the $4Bn leader in coffee brewers for US offices, continued to disappoint with delays announced on its new Kold system. Shares dived 15% (33% YTD) as CEO Brian Kelley's hyped up honeymoon period ends
Earlier this month, HP released a massive document spelling out its case in its $5 billion lawsuit against Autonomyexecutives. Now one of the accomplice resellers is countering...
Paperlinx has managed to offload another of its European operations without any drama..
The new Infrastructure and CIO Mike Kail, who joined the company last August is the latest to leave the embattled house of purple aka Yahoo...
The world’s #1 retailer, Walmart (inc. Asda in the UK) continued its recovery pattern in the US, in Q1'16 with good growth in online and Neighborhood markets..
HP's Enterprise Group boss is planning to depart once it splits in two, according to reports.
The huge debate around Protein World’s “Beach Body” campaign has made it the big branding story of the year so far, says Marketing Week's Mark Ritson.Here are the 5 response stages...
Much admired marketer Jay Baer says "Content marketing strategy isn’t a nice to have, it’s a requirement. So what is it that dealers say they have, but don't have?
Boston Globe's innovation reporter Scott Kirsner, visited Amazon's robotic's division, based in North Reading (MA). He never knew how hard it could be to pick a box of crayons
The #1 business supplies etail/wholesaler Amazon is working with its local independent resellers army to enable them to deliver under its Prime Membership program.
Last week CNBC spotlighted their Top 50 Disruptors in the Business World for 2015. As in previous years, we nominate a new list of 10 power players threatening complacency of the OP status quo...completed Sunday
Progressive dealers like WBMason, Weeks Lerman & Guernsey have moved successfully into food & beverage services. Join 44,000 traders at NRA's Food Services Show in today at McCormick Place and explore the specialist opportunities
Google is making controversial move toward becoming an online marketplace to rival Amazon and eBay
This week, SyscochiefBill Delaney took the stand in the DC District Court to fight for enhanced customer service, faster innovation, greater efficiency in the US food-service market...
Men started an average of 337,000 US businesses a month last year, up 21% from 2013, Meanwhile, women start up rates fell?
HP & VMwareet al got it in the neck from an impassioned Cisco chief John Chambers on his final earnings call before handing over new CEO Chuck Robbins
The drawn out FTCcase against the Sysco/US Foods merger continues in court this week. US Foods are ready to pull the merger unless the judge takes the broader view shared by the market...
It seems #1 retailer Walmart's online inertia is about to get a boost in a long predicted move with mighty Chinese etailer Alibaba. Watch battle commence...
WBMason, the US#1 Mega-regional reseller has completed its 3rd acquisition in the last few days with leading Lake Erie dealer. We spoke with CEO Leo Meehan.Updated
Adveo, the leading mainline European OP wholesaler (inc. ex-Spicers Europe) continued its disappointing sales decline in Q1'15. The outlook continued to be challenging unless new categories are added quickly...
Papermaker Sappiwill raise its prices by 8% as rising costs and falling margins have made the business ‘unsustainable’ at current prices.
Aramark,the $15Bn business services provider in food, FM and uniforms, today reported Q2'15 results with continued sales growth and margin expansion
Veritiv, the clumsily renamed paper and packaging distribution merger of UniSource and xpedx (ex International Paper), reported declining results for Q1'15. Is the CEO is kidding herself?
A US Foods executive testified in federal court yesterday that it is prepared to abandon a proposed merger with Syscoif the judge grants a preliminary injunction to block the merger.
Staples,today announced new strategic growth partnerships with leading resellers in South Africa and Romania.
Today's food & beverage service resellers and brand suppliers, face increasing challenges to meet the needs and changing expectations of more diverse consumers e.g. natural & healthy choices. Take Note!
We have been banging on about "Agile marketing" since 2008. In 2012 there was much mention of it. Now It seems to have come of age. We remind readers of the essentials:
Verizon bought AOL today for $4.4Bn highlighting the progress CEO Tim Armstrong has made in recent years. Meanwhile, rival Yahoo's core content/ad business has tanked to negative values.
Ben Kaufman, the founder of Quirky, has taken inventors into the 21st century. The NY based firm attracts new ideas, the best ones get produced and sold to the world's biggest resellers
DocuSign has raised $233 million from investors to speed global expansion of its digital document management service. "All successful biz will be digital by 2020"
Sharp Corp.’sshares plunged yesterday after the troubled electronics company said a restructuring could include an adjustment that would erase much of shareholders’ investments.
Stockmarket and industry analysts persistently criticize Amazonfor lack of profits. Meanwhile, it increased Prime prices, boosted membership and margins; leads in cloud and wholesale business supply services to millions of local resellers...Updated
WOW! Fortune Magazinereported today a stunning statement of the obvious: the GenX/Y Millenials are now the largest segment of the workforce!
The 7 day court hearing on the Sysco/USFoods v FTC case started last week and today Sysco chief Bill DeLaney defended his cause...
Graingerthe leading MRO/business supplier confirmed the addition of 40 sales professionals to its team of QSSP safety experts. It continues to differentaite itself with specialist FM sales people.
Wayfair, the Boston based international home office furnishings etailer, is blazing a trail as it scales up to meet demand from midmarket consumers and micro businesses. It reported its Q1'15 results today...
Scott Eisner of Boston Globe wrote an interesting piece calling for service businesses to invest in scheduling software to enable users to book calls 24/7. OP dealers should follow ASAP
DIRTT Environmental Solutions,the tech designer and builder of sustainable office interiors, announced impressive financial results for Q1'15 2015.
Nortek, the diversified parent of technology brand Ergotron, recently reported a slower rate of growth gains for Q1'15
Natural and organic company WhiteWave Foods Co. reported strong results in Q1'15, despite foreign-exchange impacts. Shares jumped 8% after the announcement
Officewise the $30m in sales OP reseller has acquired a neighbouring dealer to consolidate its lead in the West Texas market...
WBMason, the #1US mega-regional $1.5Bn independent reseller continued its strong organic growth supplemented by 2 new acquisitions. We spoke with CEO Leo Meehan...
Vulture capitalist Better Capital,owners of dual distributor SPOT (Spicers/OfficeTeam) was again thrust in the spotlight when carrier City Link collapsed. Commentators are asking can it recover from its reputation for failure?
Seeking AlphaanalystTasha Keeney has studied Amazon drone delivery plans plans. She reckons it could deliver a package for $1 and still turn a profit. Here are the assumptions updated for US Patent Office report..
Gorilla Stationers, the Huntingdon Beach (CA) office dealer has acquired etail neighbour GZMOE in Irvine to create a powerful new business supplies enterprise in California. We speak with Rosemary Czopek...
TIME magazine recently published ‘The 100 Most Influential People’ list. We publish a similar feature and welcome your nominations for the Top 20 in the new personal productivity marketplace… Later today
Kimball International, divested of its Electronic Manufacturing Services, announced powerful growth results for its Q3'15.
CCL Industries, the $2Bn in sales container and label maker, who acquired Avery in 2013, reported excellent sales and profits results for Q1'15.
Fact: paper-related products demand is in termianl decline and will not return. Most dealers are in denial with OP sales still over 70%+ of sales mix compared with market demand of <25% of business supply spend. What can they do about it?
When it comes to customer acquisition, the next best tactic after search engine marketing (SEO) is retargeting.
Europe#1 paper merchant Antalis has bought PaperlinX UK’s packaging businesses as the fall out from its collapse continues
Swiss wholesalers PEG and Ecomedia have announced an $80m in sales merger to tackle the the declining OP market together...
Alibaba Group today announced its financial results for Q4'15 ended March 31, 2015. Chairman Jack Ma is adopting a more conservative approach...
Brother Internationalthe $7Bn strong document services and printer maker, has reported impressive gains in the small and medium sized business market in US/Europe. We spoke with Europe chief Phil Jones...
CDW Corporation,the $12Bn leading US multi-brand technology solutions provider to business, government, education and healthcare, today announced strong but slower Q1'15 results
R.R. Donnelley, the digital and print media giant, reported disappointing financials for Q1'15. It suffered secular decline in OP and relied on acquisitions for revenue growth...
Keurig Green Mountain, the $4Bn+, leader in specialty coffee brewers for US homes & offices, disappointed again with slow sales and lower profits in Q2'15. Shares dived 12%, (28% year to date) as CEO Kelley'shoneymoon period ends
'Appy hour comes early! In the very near future one push of a button could get you an expertly made cocktail. Somabar's coming soon...
Founded by a team led by retail pioneer Ron Johnson, ENJOY launched today in the San Francisco Bay Area and New York City (with Mandy Drury of CNBC).
Last weekend was major for Periscope. It was one of the biggest weekends for sports of all time. And my Twitter feed looked something like this:
Imation, the former storage media giant, today reported a continued downward slide in its results for Q1'15, plus more action to downsize its redundant businesses
Systemax, the tech-direct marketer including Misco, CompUSA, Circuit City and Tiger Direct brands, reported serious declines in its financial results for Q1'15 to 31 Mar'15
HPsaidAutonomy improperly reported $709m in revenue over 2½ years before it bought the UK software maker for $11 billion in 2011...
United Stationers (aka Essendant) announced today that Cody Phipps, has resigned as CEO to pursue another opportunity? We look at his likely options...
As reported last week, Microsoft is readying an amicable deal with Marc Benioffled Saleforce. This will represent a huge advantage over rivals Oracle, IBM, Amazon and SAP.
Today, the FTCand the merging amicable food giants Sysco/US Foods face off in court to decide if it can proceed. Will the FTC see common sense as a precedent for the #SPLODGE deal to proceed?
KapStone Paper & Packaging today reported Q1'15 results to March 31, 2015 and shortly afterwards announced the acquisition of Victory Packaging...
Energizer Holdings the personal, household care and battery maker, reported disappointing Q2'15 results to 31 Mar'15, ahead of its divisional split
Office Depot/Max, the bigbox car-crash combo, continued its downward tailspin, according to Q1'15 results to 28 Mar'15. Annual sales rates have fallen 40% since 2007. Thankfully, we've been saved the CEO's woolly webcast rhetoric...
The CNBC sponsored #Emerge15 Americasexperience kicked off strongly yesterday for 10,000 attendees in Miami. We report on the relevant insights for office marketers..
Ingram Micro, the world's largest technology distributor with $46Bn in annual sales, grew strongly again in Q1'15
It's usually wise to take note of what a public company and its executives say and do just before they release financial results. China's etail giant Alibaba's results are due on Thursday
Sysco Corporation today announced strong financial results for Q3'15 ended March 28, 2015 ahead of its court battle with the FTC...
The rapid growth of world’s biggest shippers is overwhelming US ports costing millions to importers and exporters who can’t access their cargo on time.
Last month Danwood Group, once the darling of UK document services market, quietly released 2014 results, again reporting a declining performance. CEO Steve Francis, continued to disrespect the industry without articulating its growth strategy.
Starting tomorrow food-distribution rivals Sysco and US Foods have to persuade a federal judge that the market is more diverse than antitrust enforcers claim.
Encounters that users have with brands offline and online can be inconsistent. Make sure the web designers take a user friendly approach...
Fast Company's Sarah Kessler provides the inside story on Maple's $26m quest to reinvent delivery of healthy affordable meals fast in the land of sad desk lunches...
Ron Shaich, CEO of Panera Bread, said delivery service as a major source of future growth following Starbucksplans
The male dominated OP dealer community has long believed that product price/discount dominates buyer behaviour. Women now make most business supply decisions and a ‘known’ brand/webstore is first in their search process…
Forrester Research just completed its Customer Service Index 2015 survey of 18 industries and found that etailers aka online resellers, were rated superior to bigboxes and local dealers...
The Food and Drug Administration is asking makers to submit additional data about medical hand washes and sanitizers, including the long-term health effects of their daily use on the skin.
Q1'15 financial results prove again that original brand manufacturers continued their positive growth trends that have emerged in recent years
Same day delivery is defining the new business supplies market. Meanwhile, many furnituremakers are stuck with same-old 3-4 weeks delivery times. Case study of 5 day fast furnituremaker...
Yahoo CEO Marissa Mayer received $45m in compensation in 2014 after 3 years of sales decline, dodgy investments, muddled management 'musical chairs' and expensive executive exits. She cares about this much...
Newell Rubbermaid, leading maker of branded business products and consumer today announced another set of strong sales and profits for Q1'15 ended 31 Mar'15
EVO Group the renamed Vasanta parent of VOW wholesale and contract stationers Supplies Team and acquired o2o, has secured £100m ($155m) for expansion
The $5.5Bn in sales cleaning brands giant Clorox Company reported solid growth results in Q3'15 to 31 Mar'15
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