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  • The race to range infinity

    Subscribe to read!

    Endless aisle 1The race to 

    range infinity

    Broadline biz supplies

    racing towards 2m sku's

    Few analysts seem interested in positive business supply range moves by Staples over the past year. The Amazon chase is on as Grainger, Shoplet et al vie to be the one source solution

  • Synnex - Financial Review Q1'15 v Q1'14

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    murai kevin synnex cloudSynnex sales

    growth slows

    Tech services static;
    IBM CRM adds boost


    SYNNEX Corporation the $14Bn business services wholesaler, today announced disappointing financial results for Q1'15 to 28 Feb'15

  • Slingsby buys ESE Direcrt

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    slingsby domSlingsby buys
    shelf supplier

    Workplace distributor
    adds to range portfolio

    the leading UK workplace distributor last week acquired racking and storage supplier ESE Direct

  • The CFO route to ENTANGLEMENT

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    CFO keyholeCFO route to


    Your 12 points guide to
    engage decision makers 
    & maximize user loyalty

    By popular demand we have updated a refreshed a classic lesson in developing long term Customer Relationship Management first introduced back in 1994, under the OfficeSMART RAPPORT loyalty management programme…

  • OP players hit by perfect storm

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    perfect stormOP players hit
    by perfect storm

    Personalisation & mobile
    mania drives paperless
    office & channel changes

    When was the moment the OP industry reached a tipping point? Retailers might point to #1 etailer Amazon. Papermakers/resellers might cite the iPad launch 2010 and the mobility movement. Whatever, the OP market has been hit with a huge double whammy

  • International Paper shifts again from printed paper

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    IP packaging aircraft carrierIP shifts again
    from print paper

    Sells brand & invests
    in hygiene market 

    International Paper continued its shift away from printed papermaking into packaging and the hygiene market by investing in converting its North Carolina plant into a fluff pulp mill...

  • Ingram expands Cloud marketplace

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    ingram micro montage 2014Ingram expands
    cloud market 

    US initiative expanded
    to UK, France & Holland


    World #1 IT wholesaler Ingram Micro has rolled out its long-awaited Cloud Marketplace to Europe after launching in US last April...

  • Philips Lighting Division - Lumileds sold

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    Screen Shot 2015 03 20 at 16.00.39Philips sheds

    lighting div.

    New focus: medical,
    lifestyle & coffee m/cs.


    Koninklijke Philips NV has sold a majority stake in its LED components and auto-lighting activities to a private-equity consortium in a deal that values the business at about $3.3 billion.

  • #SPLODGE: Staples/Office Depot compensation plan

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    Gold para ODP up SPLS downGold parachute

    or lead balloon?

    SPLODGE merger exec
    comp plan revisited... 


    One of the overlooked details of the $6Bn takeover of Office Depot by Staples was the 'golden parachute' deals proposed to the recently hired Depot 'executioners' board...
  • Amazon advances wholesaler services

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    Bezos amazons robin hoodAmzn advance
    W/sale services

    1 source personal local home & biz specialists

    Amazon is expanding its local services nationwide offering, with its 2m resellers in business supplies and services, plus new specialist partners

  • Amazon: robot army on the march

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    Bezos on kivaAmazon: robot

    army on march

    Bezos commitment to
    automation relentless


    Before Mr Everything Jeff Bezos got serious about delivery drones he was connected with automation devices like Kiva warehouse pickers and iRobot, the maker of the Roomba vacuums 

  • Turbon Group - 2014 Financial Review

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    Screen Shot 2015 04 02 at 02.20.15Turbon inks two 
    more takeovers

    Remanufacturer's decline

    offset by consolidation


    Turbon,a leading ink cartridge remanufacturer reported results for 2014 with increased consolidated operating profits

  • The Uber infused Freelancing future

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    Uber driver 1An Uber infused
    Freelance future

    Entrepreneur revolution
    defines Amzn workstyle


    The Uber population of ride sharing drivers now exceeds New York City's cabbies. This is a symbolic tipping point, if it were needed, of the mega shift to freelancing and start-ups that are driving the new Amazon-style economy. Complete

  • Brother Ad: Don't Supersize. Optimize

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    brother ad stapler ladyDon't supersize.

    Brother's productivity
    drive for SMB printing

    Brother International,
    the leading printermaker launched  its initiative to help SMB's react to the challenge of reducing business print costs last October. How is the campaign going?

  • Diet soda sales sinking

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    Screen Shot 2015 03 27 at 19.31.18Diet soda
    sales sinking

    Tastes shift from what's
    better to what's good 



    Water is hot and diet soda is not. Soft drinks sales hit 10th year of decline 

  • Snackification nation elation

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    lucy sandwich officeSnackification

    nation elation

    Innova's Top 10 food
    & bev trends for 2015

    Concerns about labelling and a desire for convenience are trends that are set to continue into 2015, according to global market research organisation Innova Market Insights.

  • Drop in productivity spaces from Cove

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    cove drop in spaceProductivity

    on the move

    Drop in workspaces
    by Cove; a 4th Place

    Starbucks founder Howard Schultz popularized the notion of the “third place” — a hang-out in between home and work, or home and school. Now there is a fourth place...

  • HP withdraws China business

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    HP Meg chainsawHP sell off
    in China

    Data networking deal
    to be one of many? 

    is nearing a deal to sell control of its data-networking business in China's Tsinghua Unigroup Ltd.Will this be followed by more HP sell offs internationally?
  • Blackberry crushed again

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    Blackberry manBlackberry
    crushed again 

    Sales down 32% or
    85% on 2011 levels

    BlackBerry's said its plans to revive with mobile security software and smartphones aimed at corporate users remains on track, even though sales continue to plummet. Its CEO John Chen is in denial...

  • Keurig launches recyclable KCup & new K-Mug

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    Screen Shot 2015 03 26 at 13.09.44Keurig launch
    recyclable pod

    Reacts to demands for

    greener & larger cups.
    Coffee war hots up

    Keurig has released a recyclable coffee pod after widespread criticism that its K-Cups are bad for the environment. The competition is responding...

  • Twitter takes over Yahoo in digital advertising

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    costolo dick twitter hands flyTwitter takes

    Yahoo's place 

    Mayer losing momentum
    in core mob-ad business


    EMarketer expects online broadcaster Twitter  to become the third-largest seller of online display advertising in the US overtaking Yahoo

  • Mass attack aid for Amazon

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    bezos jeff amazon chainsawMass attack aid

    for Amazon.com

    1m sq.ft. NE Fulfilment
    Center gets tax breaks




    Massachusetts Economic Assistance Coordinating Council has voted to give Amazon $3.25 million in tax breaks. The irony will not be lost on rivals Staples, WBMason and Wayfair all HQ'd locally....

  • Facebook F8 Conference report

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    zuckerberg F815Facebook F8

    looking great

    Developers' conflab

    fights Google, Twitter

    spent the past year buying and building all sorts of ad tech — now it’s starting to put it to work.

  • Paperlinx broken and busted: Shares suspended

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    paperlinx delivery truckPaperlinx broken
    bleeding & bust?

    Breach of banking bond
    last straw for suppliers

    Trading in Paperlinx shares has been suspended as the paper merchanting group investigates a possible breach of banking covenants. Disruption in paper supply is inevitable...

  • Paper protectionism pressures dealer supply & margins

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    Paper margin squeezePaper imports
    ban bites IDC 

    Anti dumping action
    to raise prices 10%+


    The successful anti-dumping action taken by US papermakers e.g. Domtar last month, is likely to stop paper imports from Asia & Brazil. Expect prices increases of 10%+ from July...complete

  • Kraft Heinz merger redefines food makers

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    Screen Shot 2015 03 25 at 17.48.33Kraft Heinz

    How will food 


    affect business supply


    The biggest merger this year between Warren Buffett's Heinz and slow moving Kraft Foods will inevitably focus managers internally. How will leaner competitors like Mondelez respond with its clearer market focus...later today

  • Amazon: Jeff Bezos Best Read

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    bezos jeff with PP iphoneAmazon: Jeff
    Bezos' must read

    Where leaders go for

    tomorrow's news today

    This month, Proficiency Post passed a record landmark of an average 60,000 readers/week, inc. execs in bigboxes, distributors, makers, plus user choosers in the wider business supplies market. In Feb, we optimized PP for mobile users and will shortly launch the app...

  • Lexmark acquires Kofax

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    lexmark perceptiveLexmark makes
    Perceptive play

    Printer maker expands
    w/3rd software takeover

    Lexmark is acquiring business process management (BPM) software vendor Kofax.The old tech maker has made some powerful purchases to help transform its fading core printing business...

  • Steelcase - Financial Review Q4'15

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    Steelcase keane montage 2014Steelcase strong
    design delivers

    Collaborative w/spaces,
    drive US/EMEA growth

    Steelcase, the global leader in office furnishings, today reported accelerated sales growth in Q4’15 with strengths in all major markets and a solid order book

  • I want to kill my printer

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    Screen Shot 2015 03 24 at 19.47.56

    I want to kill
    my printer!

    In search of the not
    so horrible printer


    WSJ's Joanna Stern tests 10 printers made by 4 leading makers and vents her frustration with the old tech process..

  • Amazon spending spree continues unabated

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    amazon Bezos drunken sailorAmazon spend
    spree speeds up

    Will cloud lift over high

    investment in AWS? 

    Amid its meteoric rise, Amazon.com hasn’t exactly showered attention on one key constituency: its shareholders. Suddenly, though, that reticence appears to be lifting.

  • Newell ships out Endicia software business

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    Polk michael newellNewell ships

    software biz

    Polk: Focus as core
    high margin maker

    Newell Rubbermaid, the leading business supplies maker has agreed to sell Endicia, a developer of global online shipping solutions,

  • #SPLODGE: bank bets get bigger on Depot takeover

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    Staples sargent Depot smith saw#SPLODGE: bank

    bets get bigger

    Depot executioners to
    reap obscene dividends


    Investment bank UBS has upgraded upgraded Staples stock to "buy," noting that "more likely than not" it will be able to close its acquisition of Office Depot.  Meanwhile, details of Depot executives severance packages have been released...

  • Veritiv Q4'14 Financial Review

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    Veritiv truck sunsetVeritiv: not very

    active results...

    New paper & packaging

    distribution duo decline

    the clumsily renamed paper and packaging distribution merger of UniSource and xpedx (ex International Paper) reported delayed and declining results for Q4’14 ended 31 Dec'14

  • US Foods finds waiting tough

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    sysco USFoods merged logosUS Foods finds 
    waiting tough.

    Sysco takeover delay by
    FTC causes uncertainty


    US Foods is "managing fairly well" through its extended time as a company waiting to be sold, executives said. Meanwhile, suitor Sysco executives were getting more bullish

  • Amazon etail profitability rising

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    bezos jeff amazon relentlessAmazon's etail
    profits rising

    Business supplies direct/

    wh/sale offset AWS loss

    We are grateful to Seeking Alpha's Andrei Surikov for his analysis of Amazon's core operations between business supply etail (EGM) and AWS its cloud business. We review and comment
  • Advertising effectiveness? Statements or Questions?

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    staples make more ad hornEffective ads:
    Statements v


    'Make more happen' v

    'Who but WBMason?


    Boston Globe featured a great article on advertisng effectiveness last week by Deidre Fernandes. We review from an office market viewpoint...later today

  • Office Depot/OfficeMax: Gear up for great

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    office depot gear up cnbcDepot: Gear

    up for grate?

    CNBC's The Profit series
    sponsored by bigboxes

    Smart move by OfficeDepot/Officemax to seize the opportunity to sponsor the popular CNBC 'The Profit' series championing small businesses. Pity that its message is so contrived to stretch credulity...

  • Philips to sell off Lumileds lighting division

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    Screen Shot 2015 03 20 at 16.00.39Philips to sell

    off Lumileds

    Lighting division bought
    by Private Equity giants 

    KKR & Co. and CVC Capital Partners are nearing an agreement to buy Philips Lumileds, lighting components unit, 

  • Peapod provides food service to business

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    peapod parkinsonPeapod provides

    food to business

    What's in the customer's
    cafe, b/room & fridge?  


    In his keynote at IRCE Focus: Digital Design, Peapod co-founder Thomas Parkinson said that one thing remained constant in his company's 25 years success: The customer has directed design decisions.

  • Amazon Prime Air tests resume outdoors

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    amazon bezos drone deliveryAmazon drone
    delivery testing

    FAA clears the way for

    outdoor flight testing 

    Amazon received clearance to test drones outdoors, a small victory in its effort to develop unmanned vehicles for 30-minute package delivery.

  • Starbucks delivery service plans

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    Starbucks delivery guyStarbucks plans
    espresso drive

    Personalised service to
    raise office productivity 

    The coffee run imay be over with Starbucks planning to launch a pair of delivery services that will bring the coffee (and some food) right to your business...

  • Staples: headed for the waste bin?

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    Sargent ron Staples looking into binStaples: headed

    for waste bin?

    Seeking Alpha analyst's
    harsh perspective. Right?


    We have been critical of the unqualified viewpoints from Seeking Alpha's analysts over recent years. We review Jack Du'ssuperficial and ill informed retail-only perspective of Staples

  • TechData Financial Review Q4'15

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    Techdata montage 2013T e c h D a t a

    flattening out

    Losing market share in
    US & European markets

    Tech Data Corporation, the global #2 wholesaler of technology products with $28Bn in sales, reported flat Q4’15 results to 31 Jan'15, reversing previous trends. Explanations were less than convincing in the webcast...

  • Selling OP for free, increases cost, not productivity

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    Commodity CrunchSelling OP free,
    increases cost,
    not productivity

    Paper related products
    up customer comm costs

    Fact: paper-related products demand is in decline and will not come back.. But, most dealers are in denial with OP sales still over 70%+ of sales mix compared with market demand of <25%. What should they do about it?

  • Amazon expands 1 hour delivery

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    amazon prime now 1hrAmazn expands
    1 hour delivery

    'Skip the trip' to store to
    hit MidAtlantic/Florida

    today announced that Prime Now has expanded its one hour delivery service in New York down the Eastern seaboard

  • Herman Miller Q3'15 Financial Review

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    Herman Miller montageHerman Miller
    growth slows

    Musical management
    chairs; CEO unhappy
    with US performance


    Herman Miller, the leading upscale furniture maker reported disappointing Q3'15 results to 28 Feb'15

  • FedEx Q3'15 Financial Review

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    Screen Shot 2015 03 18 at 15.57.58FedEx fuelled
    by lower gas

    Etailers energize sales

    volume in US delivery 

    FedEx Corp. reported a 53% increase in earnings during the holiday quarter, boosted by lower fuel costs, milder weather and the shipping giant’s recent restructuring moves.

  • HP Global Partner Conference 2015 Report

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    HPGPC2015 whitmanDealers react to
    HP split decision


    Meg's 'New
    style of IT' opportunities


    The 3 day HP Global Partner Conference 2015 concludes today in Las Vegas, drawing a positive reaction from VAR's, with CEO Meg Whitman emphasizing the opportunities resulting from its shift to IT services...

  • Ink sinking discount deluge

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    ink excess pouring over sandwichThe ink sinking
    discount deluge

    Years of price protection

    over as price war hotter

    Office Depot/OfficeMax featured a full page ad in USA Today promoting huge discounts on HP ink and printers. Too much oil, too much paper and now too much ink. HP's war on remans is on...tomorrow

  • Crystal Rock Q1'15 Financial Review

    Subscribe to read!

    baker peter crystal rock 2Crystal Rock
    cracks deepen

    Competitive pressures
    drive cost reductions


    Crystal Rock, the US Northeast water and OP dealer, announced declining financial results Q1'15 ended 31 Jan'15

  • Microsoft withdraws Internet Explorer

    Subscribe to read!

    Screen Shot 2015 03 19 at 14.36.35Explorer no
    more for MS

    Project Spartan underway
    for new mobile W10 version


    The long rumoured scrapping of the Microsoft Internet Explorer browser brand is now official. Can its new version match leader Google Chrome?

  • Market myths re Millennials

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    Millennials mobilesMarketing myths
    about Millennials

    Gen X/Y gabfest genuine
    or garbage? Differences
    about age or attitude? 

    There have been many aricles in national and office press about 'Marketers sizing up the Millennials’ (15 to 35 year olds). It’s a big and growing market, but does it behave that differently to be treated so specially?

  • Millennial Differentials

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    boomer v geny headonMillennial 


    How does GenY online
    activity vary v seniors

    Marketers and media companies are obsessed with “millennials.” They’re desperate to figure out what 15-35 year-olds want and do, especially when it relates to the Internet. How different are they?

  • HP board relief at judge reprieve with Autonomy

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    whitman lynch hpHP board relief:

    judge reprieve

    Autonomy angst over for
    CEO Meg Whitman & Co.

    HP has been trying for nearly a year to settle litigation filed by handful of shareholders over the Autonomy deal

  • Sysco to succeed with US Foods merger v FTC.

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    sysco usfoods merger FTCSysco succeed:  
    US Foods move?

    Giant argues local rivals

    stronger than FTC thinks


    Seeking Alpha analyst wrote today that giant food services supplier Sysco (SYY) would likely succeed with its acquisition of US Foods. An important precedent for the #SPLODGE deal...

  • Resellers can't kick the print flyers habit

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    Screen Shot 2015 03 13 at 08.28.34Resellers can't
    kick flyer habit

    Newspaper ads drive

    more sales than digital

    The world may be going digital, but the brightly colored ad inserts that spill out of newspapers every Sunday somehow missed the news about the decline of print.

  • Can Jet.com etail model match Amazon

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    lore marc jetJet projects
    cost+ model 

    Can new etailer match
    Amazon W/sale service 

    Ecommerce upstart Jet.com is revealing more details of the business plan that has won the company a $600 million valuation without revenue. It looks like a slow service model?

  • IDC slashes PC/Tablet forecasts

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    technology meltdown3 2012IDC slashes PC
    & tab forecasts

    W10 expected to boost
    market later this year

    IDC has lowered its outlook for both the global PC and tablet market but said the arrival of Windows 10 could boost the devices market later in 2015.

  • Nortek-Ergotron Q4'14 - Financial Review

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    Ergotron workfit standup lady

    Ergotron elevate
    Nortek’s growth

    Sit/stand desks & charge
    carts energize edu sales


    Nortek, the diversified parent of technology brand Ergotron, recently reported impressive growth gains in the education market for its innovative products in Q4’14

  • How Apple Watch will change office life

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    apple watch apps officeAppleWatch will

    change officelife

    Experts on wearables
    connection in workplace

    With the introduction of Apple’s new smartwatch, many are speculating if we'll soon be able to just glance at our wrist rather than keeping our phones on the table during every meeting.

  • Northamber - Financial Review - FH1 2015

    Subscribe to read!

    Screen Shot 2015 03 12 at 15.46.06

    N/amber bounce

    back off bottom

    Owner blames outside

    factors for depression

    UK tech wholesaler Northamber returned to growth in the first half of its fiscal 2015.

  • Dixons Carphone gets connected in home

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    james seb dixons 15Dixons gets


    UK electronics leader
    apes Best Buy playbook 


    Sebastian James, Dixons Carphone CEO sees getting involved in the full life cycle of connected devices as its biggest growth opportunity.

  • Systemax - Financial Review Q4'14

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    Misco peopleSystemax soap
    opera resumes

    Powerful business sales


    retail weakness

    Systemax, the tech-direct marketer including Misco, CompUSA, Circuit City and Tiger Direct brands, reported continuing decline in its financial results for Q4’14 ended 31 Dec'14

  • Interview with Mark Leazer AOPD's leader in 2016

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    leazer mark aopdAccelerating
    c o n t r a c t 


    AOPD'16 leader's new
    vision & brand plans

    Bud Mundt,
     11 years exec director of American Office Products Distributors (AOPD) retires at the end of 2015, after a hugely successful tenure. Co-director with 30 years service at AOPD and leading member FSi Mark Leazer takes over. Here's Mark's vision and plans...

  • Beyond buying groups

    Subscribe to read!

    Buying Groups ostriches head in sandBuying makes u
    F-A-T & sterile

    Marketing makes you
    low cost, lean & agile


    Too many OP dealers are still obsessed with buying power in a new market where users want personalised, rapid response service across a broad business supplies range…

  • AOPD 2015 Conference Preview

    Subscribe to read!

    AOPD montage 2015AOPD contract
    stars are rising

    Big new membrs & wins.

    Big Bud succession plan.

    American Office Products Distributors (AOPD),
    the longest established dealer group holds its 37th national meeting at Hyatt Regency, Huntingdon Beach, in sunny California this week. We report the meeting's action including the leader's succession plans...


  • EOPA 2015 Awards Review

    Subscribe to read!

    hilleard steve opi recycledEOPA: Euro Old
    Party Awards? 

    Time for OPI to upgrade
    its criteria & relevance?



    OPI for nearly a quarter-century has been the 'go-to' industry news magazine. But, the industry has moved on to productivity services for business. Time then, it celebrated progressive achievements, less the 'old-school'?

  • Apple's wonderful wellness Watch

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    apple watch white clockApple's wonder

    wellness Watch 

    The ultimate personal

    productivity device



    At its “Spring Forward” event, CEO Tim Cook described the new Apple Watch as "the most advanced timepiece ever created". An essential ubiquitous device to manage money, health, offices, home and your life. Who can argue? Look at these apps...

  • #SPLODGE: Staples/Office Depot merger closes dealer exit door

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    sargent Staples not so easySPLODGE closes

    dealer exit door

    Gone is the wait for
    bigboxes to buyout

    Ron Sargent was very positive about the Office Depot takeover synergies  in this morning's webcast. We reckon this will be a preoccupation for 5 years. Meanwhile, dealers should not expect a knock on the door. So focus energies on becoming a regional powerhouse.

  • Vital Statistics: Bigbox 2020 View

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    depot max blood drain storesVital Stats:
    52: 38: 28?

    The ugly results of

    bigbox consolidation

    Reflecting on the #SPLODGE merger of Staples & Office Depot/Max,we review the progess of the 3 bigboxes (inc. CXP) since 2007. History tends to repeat itself, so we speculate on the 2020 outlook inc savage job cuts...

  • Business Supplies Spend Analysis 2015 Update

    Subscribe to read!

    lucy cool iPhone shoppingLucy: Plse don't
    buying power

    Supplies spend is $1350
    not old $400pa OP rate

    Why do OP dealers continue to underestimate the potential spend of users by 70%? It's probably the main reason driving the complacency epidemic killing their growth prospects. "If you want my business contact me personally" appealed Lucy...

  • Anti-Dumping action by papermakers

    Subscribe to read!

    Screen Shot 2015 03 06 at 23.09.04Anti-Dumping
    action agreed

    US papermakers force
    importers to raise prices

    The International Trade Commission (ITC) has agreed to investigate the Domtar led US papermakers' complaint, that importers are under cutting the market. Protectionism is rife

  • Apple's Jony Ive on the new Watch

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    ive jony apple blueApple Watch


    Designer Sir Jony Ive,
    the 'i' in iGeneration

    The Financial Times today carries an interview with Appledesign genius Jony Ive in which he discusses how the Mac changed his dislike of PC's ahead of the iconic Watch launch

  • Businesswomen Buying Survey 2014 Updated

    Subscribe to read!

    Screen Shot 2015 03 06 at 13.51.18Wht Lucy wants

    in office supply

    Mobile friendly webstore.

    Human touch service.
    Lighter & 

    cleaner offices

    The Proficiency Index 10th Annual Survey of businesswomen (typically Lucy), published in July 2014 has been updated. It provides insights into latest trends and how women have adapted to mobile and now demand productivity services from resellers

  • Staples Financial Review Q4'14 v Q4'13

    Subscribe to read!

    Staples montage 2014Staples: stronger
    business growth 

    Reinvention working:
    FM/breakroom supplies
    drive offset retail slide

    Staples, the world’s leading OP reseller, showed improved sales trends in its main commercial and etail delivery businesses in Q4’14 ended 31 Jan'15.

  • Women dominate the office market

    Subscribe to read!

    Lucy montage 2Women drive
    office market

    Research reminder:

    beyond buyer

    Last year, Essendant (ex United) released user research that found 72% of office buyers were women. We update with latest market research that  confirms the trend and offer advice on how best to reach them.

  • Danwood Group Financial Review 2014

    Subscribe to read!

    danwood turtle turnedDanwood upside

    down delusion

    Can Francis transform
    after fantasy forecasts?

    Danwood Group, once the darling of UK document services market, has turned turtle, masking its declining performance.  CEO Steve Francis, has turned on the industry and its own service standards. Where is the real growth?

  • Keurig inventor creates storm in a K-Cup

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    Screen Shot 2015 03 06 at 16.03.46Inventor creates

    storm in K-Cup

    Feels bad not making

    coffee pods recyclable


    The inventor of the popular Keurig K-Cups says he regrets ever making the non-recyclable, single-serve coffee pods, which are piling up in landfills.

  • Costco Financial Review Q2'15

    Subscribe to read!

    Costco montage 2012Costco captures

    more SMB share

    Business supplies hubs
    & sales force expansion 


    Costco Wholesale reported impressive market gains in its Q2'15 ended 15 Feb'15 accounts today. Growth in is accelerating for this $100Bn broadline business supplies reseller

  • Empathy: 7 leadership traits in marketing

    Subscribe to read!

    Man listening lucyE M P A T H Y

    7 Leadership traits: 

    Embrace female powers
    of influence over control

    Control is a mirage. The most effective leaders right now--men and women--are those who embrace traits once considered feminine: Empathy, Magnanimity, Patience, Accountability, Taking advice, Humility, Yielding to work-life balance…writes Leigh Buchanan of Inc.magazine

  • International Women's Day - Paint it Purple - March 8th

    Subscribe to read!

    Lucy mobile montage v3#Paint it Purple

    Make it Happen on 
    Intnl Women's Day

    All around the world, International Women's Day on Sunday March 8th represents an opportunity to celebrate the achievements of women while calling for greater equality. We publish a series of articles to support the marketers challenge to achieve empathy with their needs

  • Top 10 Things to know about marketing to women in business

    Subscribe to read!

    brennan bridget FF presTop 10 Things
    to know about
    women in biz.

    The secrets to why she
    buys & why she doesn't

    One of the world’s greatest emerging markets is closer than you think. Women are the world’s most powerful consumers, and their impact on the economy is growing every year writes Female Factor's Bridget Brennan

  • Samsung ape Apple again

    Subscribe to read!

    Screen Shot 2015 03 04 at 21.11.53Samsung ape

    Apple again 

    Copycat tactics taking

    toll & confusing users

    sold the highest number of smartphones globally in Q4, overtaking Samsungfor the first time since 2011, according to the research firm Gartner.

  • Starboard stir Staples Board again

    Subscribe to read!

    Sargent staples starboard strangleholdStarboard stir
    Staples again

    Activist wants faster
    action. How long will
    Sargent suffer fools?

    Activist investor Starboard Value LP is calling for board changes at Staples even after the merger plan with rival Office Depotand its reinvention program. Does it want faster growth or deeper cuts? You guessed it!

  • School Specialty Financial Review Q3'15

    Subscribe to read!

    Screen Shot 2015 01 21 at 13.24.22School Specialty:
    s l o w  revival

    Can it compete w/faster,

    leaner & fitter rivals?


    School Specialty, the one time leader in educational supplies, reported a better set of Q3'15 financial results to 24 Jan'15 but is still operating at a loss. It is now operating 40% lower volume levels than 2008

  • Wayfair Q4'14 Financial Review

    Subscribe to read!

    wayfair ipo conine shahWayfair wave
    on a rapid roll

    Home office furnishing
    etailer's first results

    the Boston based home furnishings etailer, is blazing a trail as it scales up to meet demand from midmarket consumers and micro businesses. It reported its Q4'14 results today...

  • Tablet demand topsy turvy

    Subscribe to read!

    Screen Shot 2015 03 03 at 21.52.16Tablet demand
    topsy turvy...

    Booming B2B market v
    soft consumer demand

    The drive among firms to boost productivity will propel western European commercial tablet market to 11 million units by 2019, according to IDC.This contrasts with slowdown reported by Best Buy today

  • ArtLifting spirit of giving back in offices

    Subscribe to read!

    powers liz artlifting artistArt Lifting the

    spirit of giving

    Elevating community

    by decorating offices

    Last Thursday, we visited top contract interiors dealer Creative Office Pavilion at the Boston Design Center. Marketing chief Karen Van Winkle alerted us to the life changing work of ArtLifting's Liz Powers,who we spoke with earlier today
  • Making light work, naturally

    Subscribe to read!

    lucy light workingMaking light
    work, naturally

    3M introduce products
    to enhance productivity

    Natural light is free, and people love it, but sunlight casts glare on screens and roasts people sitting near windows. Closing blinds darkens offices.  Solutions may be at hand
  • TechData opens mobility division

    Subscribe to read!

    Quaglia joe techdataTechData late
    to mobility party

    Tech wholesaler playing

    catch up with Ingram

    Tech Data Corporation the $27Bn technology supplies wholesaler today announced the introduction of its new Mobility Solutions & Retail division, effective March 1, 2015.

  • Best Buy Q4'15 Financial Review

    Subscribe to read!

    Best Buy montage 2013Best Buy chiefs

    suffer analysis

    paralysis again

    Deluded over market

    gains, Amazon & NPS

    Best Buy chief Hubert Joly and CFO Sharon McCollam are fond of enumerating their quarterly reports. Yes, its comprehensive stuff, but we feel, misses the BIG market picture...

  • Mobile World Congress 2015 Barcelona

    Subscribe to read!

    Mobile world barcelona15The innovative

    edge of mobile

    5 things we learned at

    MWC2015 Barcelona+

    Facebook CEO Forum

    Today kicked off one of the biggest events in the smartphone and tablet markets: the Mobile World Congress in Barcelona plus the apperance of Facebook chief Mark Zuckerberg

  • Herman Miller Q4'15 Profit warning - Board reshuffle

    Subscribe to read!

    Herman Miller montageHerman Miller

    growth slows 

    Leadership shuffled

    after COO departure


    Herman Miller
    announced management shifts aimed at strengthening its North American contract business as the the office furniture leader cut its sales guidance for the year ending in May.

  • Are dealers falling behind the times?

    Subscribe to read!

    disconnected dealer2Dealers falling
    behind times?

    IBM fears resellers failing
    to adapt to marketplace

    IBM has warned that if its resellers and distributors fail to move with the times, its innovation pipeline could dry up. Do the same feelings exist with vendors in the business supplies market?

  • Samsung enters Battle of Sixes

    Subscribe to read!

    samsung copies apple storeBattle of

    the Sixes

    Can copycat Samsung

    learn from missteps?


    Samsung Electronics introduced a flagship smartphone with a curved screen and mobile-payment system, seeking to spark sales after a painful year that saw its leadership eroded by Apple and Chineseupstarts like Xiaomi 

  • Amazon contract market plans

    Subscribe to read!

    bezos jeff amazon supermanAmazon contract

    market moves?

    #SPLODGE plans to spur
    corporate supply drive

    Over the next 9 months as we await the FTC decision on Staples/Depot merger expect Amazon to accelerate its attack on the contract business supply market. Here's the likely scenario...

  • Bigbox players outsource delivery service

    Subscribe to read!

    Faceless driverWill all bigbox's 
    disown delivery?

    Cost cutting plan opens

    personal service door

    Office Depot/Max
     has outsourced its deliveries progressively in recent years. Now it seems Staples is following suit. Meanwhile, Amazon is moving in the opposite direction. Opportunity knocks for personalised delivery! Complete

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