IT wholesaler Northamberhas bet its future growth on what it describes as its "unique" new "narrowline" approach to distribution. Son of founder David Phillips, Alexexplains his thinking
We understand from sources that the UK MD and sales director of Misco are set to depart the IT reseller...
Progressive US reseller Pay-LESS Office has acquired Federal Office Products in Kansas City. We spoke with CEO Jim Matgen about his expansion drive from his Omaha base…
SYNNEX Corporation the $14Bn business services wholesaler, today announced its financial results for Q3’14 to 31 Aug’14
29 Sep’14 (Complete)
Time to connect with Lucy, the typical businesswoman. Lucy is responsible for the majority of buying decisions on business supplies, not Sally Saver, the diminished buyer of paper related office supplies. Here’s how
The world’s leading independent OP reseller Lyrecohas experienced difficulty in recruiting and integrating senior management since Eric Bigeardretired 3 years ago…
Nearly a year after the Exertisprefix was introduced, DCC Groupis combining its distributors brands under the same brand name for the first time...
Companies often fret about the pace of worker productivity. But each of us also frets about the pace of our own individual productivity...
Inc. magazine’s Geoffrey James has published a simple method to train the mind to experience more happiness and success, at work and in life.
BlackBerry CEO John Chen continued his habit of over-delivering since taking the helm of the Canadian smartphone maker.
21 Sep’14 (Complete)
All the press talk last week was dominated by Chinese etailer, Alibaba Group’s successful IPO. Most investment analysts are bullish, but don’t run away with the idea that it can beat the original 'everything store' disruptor Amazon...
20 Sep’14 (Complete)
This morning on CNBC, the Squawk Boxteam interviewed Peter Thiel, the highly successful tech financier. He trashed Twitter and dissed market disruptors. We challenge his view and explain why with examples…
CNBC’s admired analyst Jim Cramer is usually so on the money with his investment advice. So why does he feel that speculation over Staples’ buying Office Depot would be good for both? Huge synergies or sink the ship?
20 Sep’14 (10:00 ET Complete)
The EPIC Conference 2014 swung into serious business mode yesterday, with the opening industry leaders’ panel session. “Be the change” was Cody Phipps’ message reinforced by the quote of the day from ISSA guest Anthony Trombetta.We report and comment on the show, the party and seminars...
At last a third US OP etailer OfficeSupply.com has optimized its webstore for mobile users, lifting it to 6th place in the Proficiency Index WebWatch league. We spoke with CEO Tim Horton at the EPIC conference...
We've heard it almost every day in its 20 years history: Amazon will fail because it doesn’t make money? It’s growing at 30% in business supplies and increasing GP. Don’t believe the skeptics...
‘Where BIG happens’ is the theme of the EPIC 2014 Conference symbolized by a whale. But, is this right in the new web world where ‘lower cost to serve’ is more important. Surely, small resellers are more beautiful if they adopt a more user-friendly marketing approach...
Apple’snew wide screen smartphones featuring the iPhone 6+ (aka iPhad)goes on sale on Friday. But it hasn’t just expanded the screens. Re/code tech guru Walt Mossberg is impressed with “best on the market”…
Sony today warned of a much-deeper-than-expected loss after it was hit by a $1.7 billion impairment charge for its struggling smartphone division.
Leading consumer electronics device maker Jawbone will announce this week that it will allow its Up app software to be used on other smartphones, watches and wearables.
In response to the burgeoning breakroom market, United Stationers has expanded its range of brands, accessories and marketing support tools.
16 Sep’14 (Complete)
The merger disruption to the UK’s top OP wholesalers has caused widespread dealer uncertainty. Meanwhile, VOW has continued to expand despite the impending loss of Officeteam'sbusiness. Who will fill the vacuum?
All the investor and OP leaders talk recently has been about Alibaba Group, the Chinese emassmarketer’s IPO, on NYSE this Friday. Many believe its model is more profitable and will challenge Amazon’s wholesale/direct dominance. We discuss and compare the latest models.
Crystal Rock,the US northeast region beverage & OP distributor reported its disappointing Q3 results to 31 Jul’14 including its Universal acquisition in September’13.
The 5th Annual edition of the Proficiency Index ’40 under 40’ Pollis complete. The hugely popular feature identifying the rising stars of thePersonal Productivity Services (PPS) marketplace has attracted 172 nominations. The Top 40 list is published below...Leaders (pic left)
Only in the last year has the Industrial Distribution press recognized the threat of Amazon to resellers and wholesalers. Now ID has written an article on how resellers can raise their game…
Dixons Carphone is in talks to secure new jobs for staff working in its Phones 4U concession shops following its collapse into administration. Meanwhile, a war of words wages between VC owners of Phones4U and its vendor carriers...
A new report by Juniper Research predicts the smart wearable devices market will treble in two years, especially for business people...
Ex-Autonomy CEO Mike Lynch has hit back over fraud allegations by HP. He’s published documents that contradict misrepresentation claims of low-margin hardware sales. Whatever the legal battle proves it was an obscene amount to pay for a $1Bn in sales company...
14 Sep'14 (Updated)
TriMegaand Independent Stationers announced that their joint group convention, EPIC 2014 taking place in Hollywood, FL (17-19 Sep) will feature a panel debate with the leaders in our industry. Don't miss it!
13 Sep’14 (Updated)
SIZE matters to OP industry players, but ‘small is beautiful’ matters more to users. Today, big players e.g. Amazon are more local, more agile and personalised to users than traditional dealers (focused only on office buyers). How will traditional OP dealers adapt?
United Managed Services, based in Milton Keynes (UK), is a rapidly growing productivity services provider; a progressive model for OP dealers to follow when converting from traditional stationery roots. We spoke with dynamic Darren Lloyd(sales & marketing chief)…
Amazon has unveiled plans to build a new London office that could create more than 3,000 extra jobs before 2017 mirroring developments in Seattle and Boston
HP returned to the mergers market after its disastrous $11.7Bn acquisition of the software firm Autonomy, announcing today that it will buy cloud software startup. Word too that it may buy a major virtualisation company and a 3D leader?
12 Sep’14 (Complete)
What’s going on at dinosaur group of groups BPGI? The anachronistic, compliance driven buying strategy is redundant in today’s broadline, wholesaler-driven world, led by Amazon. Stop flogging a dead horse…
It’s not a new strategy for leading players in a declining industry to defend a weaker volume position by raising prices, adding to their downward spiral. Why don’t these leaders learn from the success of the re-inventors? Updated analysis on Monday, sorry
12 Sep’14 (Updated)
Tim Connolly, president of United Stationers, has emerged as the new leader of the OP business under CEO Cody Phipps, Tim is the driving force behind the integration of the wholesaler's ’business essentials’ service. We discuss his plans….
11 Sep’14 (Complete)
United Stationers has acquired MEDCO, a US wholesaler of automotive aftermarket tools and supplies, including Canadian wholesaler G2S. We spoke with CEO Cody Phipps...
Radio Shack,the ex-electronics retail leader with 5000 stores faces a rapid road to ruin as it seeks extra capital to survive against the Amazoneffect
10 Sep’14 (Updated)
Amazonis 20 this year. It was back in 1994 that founder Jeff Bezosstarted selling books online. Now the $90Bn etailer is facing stretch problems in non-core areas e.g. smartphones and faces huge competition with Alibaba’swholesale invasion...
In a surprising twist, Philipsis first to announce headphones compatible with Apple's Lightning port.
Massachusetts-based Thrive Networks,a subsidiary of Stapleshas been acquired by New York City-based business telecommunications services firm MetTel.
Apple CEO Tim Cook paused after launching the iPhone6+ today and said “One more thing”. A wave of anticipation came over the 2000 strong audience as he unveiled “Apple Watch the most personal device we’ve ever created”...
Currently, Apple’sleaders Tim Cookand Phil Sciller(pic left)are wowing the audience at its special event in Cupertino. And so far they haven’t reached the wearable wonder of the new Watch…
When Jeff Bezos launched its new Amazon Fire smartphone in June thousands of fans clamoured to listen. But few fans are buying. Has the etailer reached the wretched stretch?
The newly-merged European electronics Dixons Carphonegroup thanked the World Cup for getting off to a good start despite a dip in its mobile business. When will it drop its outmoded and inappropriate ‘carphone’ tag?
When Keurig Green Mountaindesigned the new 2.0 models of its popular K-Cup brewers, it added digital rights management (DRM) technology that was supposed to make it so unlicensed pods would not work in the new machines...
Apple has disrupted many industries, from music to mobile phones. Now, it’s charging into health and fitness, hoping to bring order to a fragmented mess of wearable devices and scattered data.
As first reported in June, Twitter, probably the best permission based marketing tool, has announced a big move into mobile commerce enabling users to buy directly from a tweet. C'mon dealers get with the program...
8 Sep'14 (updated from 28 Aug’14)
Apple's hotly anticipated "iWatch" will be formally unveiled tomorrow, at the 9th September launch event, where the next-generation iPhone is also expected to debut ahead of schedule...
7 Sep'14 (Completed)
After reviewing 2013’s best webstores in Round 1 and leading resellers in Round 2/3, we revisit more progressives in Round 4, to see if they have optimized the shopping experience for users, especially mobile. Sorry for extended delays, ratings and mini-profiles now complete
Sitting is the new smoking; rising obesity rates; Michelle Obama's‘Get moving campaign’; proliferation of the LEED rating system and acceptance of practices.
The HP/Autonomyfraud case is heating up with the tech giant alleging email warnings of falling revenues and 'imaginary deals' from its CFO.
HP'snew UK enterprise channel boss, John Ansell, has made stamping out grey activity in the channel one of his key priorities.
Bosses looking to quickly increase productivity should ditch brainstorming meetings and instead invest in office plants, a study has found.
Dyson, the king of premium vacuum cleaners, announced its entry into the robot business, facing off against iRobot’s Roomba. But its founder, James Dyson,says he’s been working on it for 16 years.
The Big 50 List published by Industrial Distribution provides an opportunity to review the business supply industry from a different perspective. Players are still concerned with the economy (?) and not their own performance. We analyse and comment…
Latest figures from analyst IDC paint a picture of continued falling demand for high-end storage in the second quarter, which is now also affecting the mid-range.
Amazon and the U.S. Postal Service,already partners in Sunday deliveries, have launched a trial to shuttle insulated containers of meat, dairy, produce and other groceries to San Francisco customers
Interline Brands, a leading distributor and direct marketer of broadline maintenance, repair and operations (MRO) products, reported strong financial results for Q2’14 ended 27 jun’14
Michael Otto’s family has been as omnipresent in German retail as Walmart, Sears, Target, Costco and Stapleshave in the US.
HP CEO Meg Whitman in March said watching 3D Print projects complete was like "watching ice melt"; quality was lax and that HP's plans "solved both of those problems". Was Meg describing her own glacial pace?
Design genius Sir Jony Ive
waxes lyrical on look & feel
AppleSVP of Design Sir Jony Iveput the watching world on notice, by suggesting its new digital timepiece will trouble the traditional Swiss watchmakers...
There was a fascinating article:‘What Are Brands For?’ in The Economist magazine this week. It presented a summary of the apparent flaws in the general obsession with brands shown by much of the commercial world. We comment and debate in conjunction with Marketing Week’s Mark Ritson
4 Sep’14 (Updated)
Last weekend, we reported an analyst’s positive view of Staples. On Tuesday, Credit Suisse reckoned there were $1.4Bn savings available by acquiring Office Depot. Why bother, when it can profit more by killing off its disintegrating former rival?
Rather than rip out rival software, executive Amit Singh seeks to co-exist with new 'Google for Work' software…
Keurig Green Mountain expanded its deal with Coca-Cola Co to sell the beverage company's Honest Tea pods in its Keurig hot brewing machines in North America.
Samsung,the electronics giant unveiled the Galaxy Note 4 phablet, its latest hybrid with a 5.7-inch screen and stylus, plus wearables and VR headsets.
Staples,today announced a series of enhancements to its omnichannel experience, making it even easier for customers to get all the products and services they need
Samsung Electronics is buying Canadian cloud-printing firm PrinterOn, as a part of its push to bulk up its mobility presence, particularly in the corporate market
2 Sep’14 (Updated)
Staplesshares rose 6% last week; and spiked another 6% this morning, reversing slightly the 30% fall year to date. Why? Is there a growing realization that the leader knows where it’s headed? We review Motley’s analysis and current speculation...
Costco CEO Craig Jelinek took over from legendary leader Jim Sinegal in 2012 and has continued to maintain its relentless progress. We update our first profile written in June 2013…
Labor Day evolved as a celebration of the American worker, but especially of the achievements of organized labor. Today, the narrative of working people against greedy plutocrats still resonates strongly. What are the issues?
1 Sep'14 (Updated)
Last Friday, we visited the new Seattle headquarters of 'Relentless Robin Hood' himself Jeff Bezos. Amazon has increased its workforce to 130,000+, 25000 of which work in the South Lake Union district. Here follows the 12 points Q&A session
1 Sep’14 (Complete)
Very sad news. This morning we learned that the gentle giant of the UK stationery industry, Jonathan Straker has died. His career spanned 40+ successful years from his family Straker dealer roots, via Ryman, through to his latter Oyez-Strakerdays...
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