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  • MassChallenge Awards - Uber & Google CEO's

    Subscribe to read!

    Screen Shot 2014-10-31 at 3.01.44 PM"Greatest business 

    idea of all time!"

    Google chief gushes over Uber's

    huge success in user experience


    30 Oct'14

    It’s official: Uber’spresence in Boston is booming. Travis Kalanick, the co-founder and CEO of Uber, was in town last night to keynote the 5th annual MassChallenge (start-ups) awards...

  • Baidu - Q3'14 Financial Review

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    li-robin-baiduBaidu: blowout
    web performer

    Momentum maintained as
    mobile search exceeds PC’s


    29 Oct’14
    Baidu, China’s largest web search service reported terrific results in Q3 ended 30 Sep’14. It will continue focus on apps used on smartphones and tablets for search and mapping...
  • Adveo - Q3'14 Financial Review

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    alvarez-millan-adveo-speakingAdveo: adverse
    trends unabated

    Prospects poor given printer ink
    plunge w/no new categories


    29 Oct’14
    Adveo, the leading mainline European OP wholesaler (inc. Spicers Europe) continued its disappointing sales decline in Q3’14. The outlook continued to be challenging unless new categories are added quickly...
  • HP sprouts 3D printing at last

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    Screen Shot 2014-10-30 at 9.28.05 AMHP Sprout's 3D

    printing at last

    Will enterprise solution Multi-

    Jet Fusion be a game changer? 


    29 Oct'14

    CEO Dion Weisler of HP's Printing & Personal Systems soon to be renamed HP Inc. demonstrated its first real innovation for years albeit 3 years late with new 3D technology for enterprise and consumer markets

  • Allied Industrial - Q2'15 Financial Review

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    Applied-ind-productsApplied's five buys

    boost sales growth

    Expansion in oilfield supplies;

    + bearings in Mexico & Australia


    29 Oct'14

    Applied Industrial Technologies (AIT) a leading industrial supplier reported growth for Q1'15 sales and earnings ended September 30, 2014 primarily from acquisitions...

  • Arrow Electronics Q3'14 Financial Review

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    long-mike-arrow-presentingArrow electronics
    regains its spark

    Solid components and enterprise

    software sales bring market gains


    29 Oct'14
    Arrow Electronics the global provider of IT products, services today reported strong sales and profits for Q3’14 reversing previous positive trends
  • SPOT acquires Buro Business

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    SPOT-the-stain-waiting-to-happenSPOT buys

    another dog 

    Better backed mongrel

    adds to kennel collection


    28 Oct'14

    You couldn't make this stuff up! SPOT aka Spicers/Officeteamhas acquired Buro aka Net Stationers/Canopy Group, a customer & competitor. It smells like a revival of Jeff Whiteway's failed old PALS act and another nail in the wholesaler's coffin...

  • Acco Brands Q3'14 Financial Review

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    Acco-slideAcco  s l i d e
    softens slightly

    Good Back to School sales

    provide temporary respite

    29 Oct'14
    Acco Brands, the ex-leading OP brand manufacturer, today reported improved financial results for Q3’14 ended 30 Sep’14. It continued to claim dubious market share gains even though computer products are in freefall
  • Plantronics Q2'15 Financial Review

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    Plantronics post

    sounder growth

    Unified Communications &

    Bluetooth headsets strong

    28 Oct'14
    Plantronics, the global leader in audio communications for business, today reported powerful results for its Q2'15 ended 30 Sep’14
  • Will Amazon be #1 Business Supplies wholesaler

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    Screen Shot 2014-10-23 at 15.16.25Will Amazon be

    #1 wholesaler?

    Broadest business supply range,

    personalized service & webstores,

    super reseller systems support.


    28 Oct’14 (Complete)

    Like many, we have grown up within the structured thinking of the OP industry. Is all this tradition going to be smashed by the carefree “everything to everybody’ attitude of Jeff Bezos’beast Amazon? Is he spending like a drunken sailor or investing heavily in empowering local resellers?

  • MSC Industrial growth slowdown

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    Screen Shot 2014-10-28 at 1.08.57 PMMSC Industrial
    growth slowdown

    Industrial supplies giant boosted
    by Barnes buy, but weak outlook

    28 Oct'14
    MSC Industrial Direct one of the largest MRO direct marketers and supplies distributors today reported disappointing financial results for Q4’14 ended 30 Aug'14
  • UPM Kymmene Q3'14 Financial Review

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    Pesonen-jussi-upm-reflectingU P M under

    paper pressure

    Declining sales continued;turns

    to plywood pricing for profits


    28 Oct'14

    UPM Kymmene the world’s #3 papermaker reported declining sales but increasing profits for Q3’14 ended 30 Sep’14

  • Reinvestors not overspenders

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    page-google-bezos-amazonReinvestors not


    Investment in talent, software &

    marketing taken from revenue;

    unlike old capex conventions 


    27 Oct’14 (18:00ET Updated)

    Fast growing companies like Google and Amazon are continuously under fire from analysts for ‘overspending’that lowers profits. These leaders are driven by customer needs and long term ROI...

  • Twitter Q3'14 Financial Review

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    costolo-dick-twitter-arms-wideTwitter takes off

    in sales and usage

    Skeptics defied as broadcast

    reach and market effect excel


    27 Oct'14

    Twitter,the premier permission based broadcasting & marketing service (not social media), reported soaring revenues and usage in Q3’14 ended 30 Jun’14. All dealers should master Twitter, the best promotional tool available...ask Amazon!

  • HP Lost iguana TV ad

    Subscribe to read!

    Screen Shot 2014-10-27 at 4.09.40 PM

    Lost Iguana!

    Lost 'HP way'!

    'Make IT matter' no longer?

    No innovation. Split decision.


    27 Oct'14

    HP's latest 'total tech solution' TV ad aimed at kids perfectly exemplifies its disconnect and remoteness from its target audience. Moreover, its decision to split the company between hardware and software was ill timed...

  • ApplePay to predominate

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    applepay-cookApple Pay to


    The new preferred pay way for

    living, social & business expenses.

    Walmart & CVS insane to reject? 


    27 Oct’14

    We believe Apple Payfinger print ID payments will be a huge boost personal productivity; cut down waiting time at stores and simplify business expense accounting…

  • 3D maker market: mass momentum

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    makerbot-inside-store-boston3D maker market:

    mass momentum

    Gartner: Maker sales growth

    forecast 2X pa through 2018


    27 Oct’14

    Proficiency Post has been highlighting the huge opportunity for dealers to sell and service 3D printers since 2011. Now Gartner says the market is poised for explosive growth over the next few years…

  • Canon Q3'14 Financial Review

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    tanaka-tosh-canonCan C a n o n

    check collapse?

    Printers, copiers & camera

    demand slipping and sliding


    27 Oct’14

    Canonreported financial results for Q3’14 ended 30 Sep’14, that appeared in denial about the secular demand declines and gloomy prospects in its core businesses...

  • Portucel Group - Q3'14 Financial Review

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    Screen Shot 2014-10-28 at 12.24.50 PMPortucel paper's 

    positive progress

    Navigator brand papermaker

    advances in declining market 


    27 Oct'14

    Portucel Group, one of the lowest cost agile, paper makers with prominent brands in Pioneer and Navigator reported strong sales but lower profits in 30 Sep'14....

  • Top 10 Most Connected Executives in the Office Market

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    Screen-Shot-2014-10-16-at-13.59Top 10 Most



    The ‘who you know’ not, what

    you know people in the market


    26 Oct’14 (Updated 10:00ET)

    We recently read an interesting feature in the latest GQ magazine on the most connected people and thought it would be interesting to run a similar exercise in the office market. We list some of the most popular industry personalities nominated by OP executives and published today...

  • Paperlinx - 2014 Financial Review & Prospects

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    price-andrew-paperlinxPaperlinX paper
    over the cracks

    Continuing losses, downward
    sales trend; no sign of recovery

    25 Oct'14
    Former paper merchant and packaging giant PaperlinX continued to slide in paper volumes and report losses. It is doubtful it can survive the digital revolution..
  • Philips Q3'14 Financial Review

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    Screen Shot 2014-10-28 at 3.24.51 PMPhilips: LED lights
    the way forward

    Strong personal health/lifestyle
    sales offset healthcare slowdown

    24 Oct'14
    Philips, the Dutch diversified healthcare, consumer lifestyle and lighting company reported flat sales and lower profits for Q3'14...
  • NE IIDA Fashion Show 2014 ADAPTATION

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    neiida-fashion14-bergmeyer-modelsA u d a c i o u s


    The NE Interior Designers’

    Fashion Show extravaganza


    24 Oct’14

    Last night at the Boston Convention Center, the IIDA New England Fashion Show attracted 1200+ interior designers and clients to its 16th renewal. It was a spectacular show, report and pix (courtesy of Kim Neal Photography) follow…

  • Avnet Q1'15 Financial Review

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    hamada-rick-avnetAvnet advances

    fast in electronics

    Electronics marketing sales gains

    offset by slow growth Tech sales


    24 Oct’14

    Avnet Technology, a $28Bn in sales, global leader in technology distribution and services reported improving sales and profitability in Q1’15 ended 27 Sep’14

  • P&G to sell Duracell

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    Screen Shot 2014-10-24 at 16.23.22P&G to sell


    Who will recharge its

    battery power now?


    24 Oct’14

    As expected Procter & Gambleconfirmed plans to exit its Duracellbusiness, with plans to hive off the #1battery brand company with $2 billion in global sales…

  • BOSS 2014 Awards Ceremony

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    Langstane-boss-winnersUK Excellence Awards Dinner

    The 2014 BOSS

    Award winners

    Old School brands/cats success.

    Top progressive reseller repeats


    24 Oct’14

    The Annual BOSS Excellence Awards Dinner took place at the International Convention Centre in Birmingham last night, celebrating achievements in the UK OP industry. We publish the winners in each category...

  • Sequana/Antalis Q3'14 Financial Review

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    antalis-delivery-truck-largeAntalis & Arjo

    retrench again

    Added Xerox paper volume

    slows printer paper plunge


    24 Oct’14

    Sequana, parent company of leading European papermaker Arjo Wiggins and distributor Antalis reported continued decline in printing papers. Like many complacent players it seems to blame economic factors not user trends...

  • Microsoft Q1'15 Financial Review

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    nadella-satya-microsoftMighty Microsoft

    higher on Cloud

    Commercial strength offsets

    Surface wounds & Nokia nasties


    23 Oct’14

    Microsoftreported better than expected results for its Q1’15 ended 30 Sep’14. Since CEO Satya Nadella took over as CEO market capitalization has increased 20%+...

  • Amazon Q3'14 Financial Review

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    Bezos-amazon-river-viewAmazon attack

    accelerates again

    Sales growth in tech & business

    services 30%+; GP up to 28.9%.

    Invests heavily in distribution/IT 

    23 Oct’14 (Updated)

    Amazon.com, the world’s #1 eMassmarketer, maintained its mighty sales momentum in Q3’14 with $90Bn sales within reach in 2014. This Godzilla, stealth attacker has grown nearly 4x to $20Bn in business supplies in 5 years, without independent dealers reacting. Jeff Bezoscontinues to invest heavily in distribution...

  • Ingram Micro Q3'14 Financial Review

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    ingram-micro-montage-2014Ingram mobilizes

    resurgent growth

    Wholesaler drives huge mobility

    & cloud sales in US & Europe


    23 Oct’14

    Ingram Micro,the world's largest technology wholesaler with $44Bn in annual sales, reported super powered market share growth in Q3’14. The Verizon mobile contract win was a major factor..

  • Domtar - Q4'14 Financial Review

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    domtar-ad-womanDomtar paper

    demand down

    Personal Care sales strong

    w/production capacity boost


    23 Oct’14

    Domtar Corporation reported Q3’14 financial results ended 30 Sep’14. Its investment in personal care is paying off to compensate for sliding paper volumes

  • United Stationers Q3'14 Financial Review

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    United-montage-Dec-2013United maintains

    growth gains

    Strong FM, industrial, OP sales

    offset flatliningIT & furniture 


    23 Oct’14 (Complete 13:00ET)

    United Stationers,the US#1 business supplies wholesaler, yesterday reported strong sales for Q3’14 to 30 Sep’14. The positive momentum looks set to continue into 2015...

  • Acme United Q3'14 Financial Review

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    camillus-knivesAcme’s sharper 

    & stronger edge

    Continued strength in US

    dampened by Euro weakness


    23 Oct’14
    Acme United
    today announced continued strong results for Q3’14 financial results to 30 Sep’14 in spite of falling sales in Europe...

  • 3M Q3'14 Financial Review

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    rate decelerates

    Office products demand drops

    again. Health care stronger...


    23 Oct’14

    The mighty 3Mtoday reported record sales and profits in Q3’14 ended 30 Sep’14 with rates of growth decelerating in all categories except Health Care and US

  • WESCO _ Q3'14 Financial Review

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    WESCO-TruckOne WESCO

    powers forward

    Strong growth from integrated

    services and new capital projects


    23 Oct’14

    WESCO,the $10Bn in sales leading provider of electrical, industrial, and MRO supplies, today announced continued powerful results for Q3’14 results

  • Logitech Q2'15 Financial Review

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    darrell-bracken-logitech-signLogitech losing

    its momentum

    Turnaround on track? Mobile 

    speakers strength offset by

    weak tablet accessories


    23 Oct’14

    Logitech International, the personal technology accessories marketer today announced flat sales again, but improved profit results in Q2’15 ended 30 Sep’14. Is it suffering analysis paralysis?

  • Are you suffering market myopia?

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    Dealer Alert!

    Are you suffering…

    Market myopia?

    Fire your worst sales person &

    hire a good marketing manager 


    23 Oct’14

    According to latest research small resellers focus on cost cutting and improving gross margin %’s rather than investing in marketing, webstore development or technology…

  • Blaisdell's Fortune Inner City 100 Award

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    blaisdells-team-icc14Trailblazer tribute

    to Blaisdell's best

    Progressive family business fired

    up & on course for 33% growth


    22 Oct’14

    Prestigious Fortune Magazine has recognized outstanding Oakland reseller Blaisdell’s Business Products in its US-wide Inner City 100 list. We spoke with a delighted chief Margee Witt

  • 3D Systems Profit Warning again

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    reichental-avi-3D-fingers3D Systems: Deep

    Dive Down again

    Optimistic board disappoint

    investors with profits warning


    22 Oct’14

    Shares of replicator maker 3D Systems (DDD)fell more than 15% in morning trading after warning investors that Q3’14 would not be as good as expected

  • Bic Financial Review Q3'14

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    bic-montage-2013BiC’s growth &

    margins shaved

    Lighter sales offset slowdown in

    pens, shavers & promo products


    22 Oct’14

    Bic, the pen, shaver and lighter maker, published its Q3’14 financial results to 30 Sep’14. Apart from the strong lighter sales its traditional products growth is slowing down

  • Xerox Q3'14 Financial Review

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    burns-ursula-xerox-logoXerox sales

    sliding again

    Services growth stalled in

    spite of signings success?


    22 Oct’14

    Xerox Corporation reported disappointing results for Q3’14. When will its much advertised services drive produce growth?

  • Buying makes you fat and sterile

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    Dinosaur-MSPsDealer Alert!

    Buying makes you

    f-a-t and sterile

    Personalised marketing makes

    you low cost, lean and agile


    22 Oct’14 (Complete 12:00ET)

    Too many OP dealers are still obsessed with buying power in a new market where users want a personalised, mobilized, rapid response service across a broad business supplies range...

  • Stora Enso Q3'14 Financial Review

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    Stora Enso: paper
    sales slide softens

    World #2’s new CEO Sundstrom

    talks about its transformation

    22 Oct'14
    Stora Ensoreported weak sales but increased profits in Q3’14. The new CEO described transformation plans to cut paper capacity and investment in new growth opportunities...
  • Yahoo Q3'14 Financial Review

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    mayer-marissa-milky-wayMayer’s Yahoo

    so much ballyhoo

    Marissa’s milky way to highway

    paved with platitudes, publicity

    gaffes and poor performance


    21 Oct’14

    Yahoo CEO Marissa Mayerhas failed to increase core ad sales in a strong market, since joining 2 years ago. Moreover, shielded by the Alibaba stake, she has diverted attention from poor performance by purchasing a host of incidental media companies…

  • Staples security breach investigation

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    sargent-Staples-not-so-easyStaples: sleazy

    hackers at work?

    US Secret Service investigates

    security breach at NE superstores


    21 Oct'14

    US #1 OP reseller Staplesmay have difficulty in finding an "Easy" solution to a data breach that the US Secret Serviceis now investigating...

  • Kimberly Clark Q3'14 Financial Review

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    KC-pro-teamHygiene King

    K-C FORCE-ful

    International sales boost with

    Professional sales progressing


    21 Oct’14

    Kimberly-Clark (K-C) the global personal hygiene brands manufacturer, reported solid Q3’14 results. Continuous improvement processes are working…

  • Lexmark Q3'14 Financial Review

    Subscribe to read!

    lexmark-rooke-cliff-pushLexmark ramps up

    MPS market share

    Strong software solutions growth

    offsets printer supplies decline


    21 Oct’14

    Lexmark International,surprisingly reported better financial results in Q3’14 after a long run of downward trends in sales and profits. Software/MPS sales now represent 32% sales

  • Apple Q4'14 Financial Review

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    Apple-5S-montage-2013Apple aces high

    in business market

    Uber personal productivity tools

    outpace same-old Samsung set


    21 Oct’14 (01:00ET updated, complete)

    Apple,the world’s #1 business tech provider, announced blockbuster results for Q4’14 ended 27 Sep’14. According to latest research it now dominates progressive companies’ technology usage soon to be expanded by the IBMconnection, ApplePayand AppleWatch..

  • Microsoft CEO Satya Nadella talks cloud & inequality

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    nadella-satya-microsoft-cloudMicrosoft chief to

    break boy's club?

    Nadella talks inequality; huge

    investment to compete on cloud


    20 Oct’14

    Microsoft has already proven its potency in the cloud era, and is one of three companies with the scale, resources, and know-how to dominate the booming $100 billion market, CEO Satya Nadella told CNBC today

  • PCA Q3'14 Financial Review

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    PCA-productsPCA packaging

    power; paperless

    Acquirer of Boise reports organic

    growth in containerboard sales


    20 Oct’14

    Packaging Corporation (PCA) today reported Q3’14 financial results to 30 Sep’14. Packaging powers forward whilst paper volumes continue to slide

  • The myth of MPS success

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    MPS-thornThe myth of

    MPS success

    Is it just a dealer fad or

    a cannibalizing contest

    between old tech giants?


    20 Oct’14

    Managed Print Services (MPS) has been a hot topic for 6 years now and it features again at Photizo Group’s Transform conference starting today. OP dealer reps have been slow to adapt and sell it professionally to CFO’s. Meanwhile, the top printermakers dominate this diminishing market...

  • Yahoo: Marissa Mayer's tailspinning tale

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    mayer-marissa-yahoo-thismuchYahoo: Mayer’s

    tailspinning tale

    Too late, or is it last, last chance

    saloon for messer miss Marissa?


    20 Oct'14

    Yahoochief Marissa Mayer will seek to fend off a challenge from activist investor Starboard Value LPthis week, by detailing her plan to turnaround the struggling web ad business. Do you think she cares this much?

  • SPRichards Q3'14 Financial Review

    Subscribe to read!

    SPR-montage-2012SPR: stronger


    Higher sales/profits from NAPA,

    Motion & electricals businesses


    20 Oct’14

    Genuine Parts Company (GPC) parent of SPRichards & Co and Motion Industries today reported strong sales and profits for Q3’14 ended 30 Sep’14. The OfficeMaxwholesale contributed addition contributed significantly....

  • IBM: Is Ginni Rometty's head under Cloud?

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    rometty-ginni-ibm-cloudIBM: Is Rometty’s

    head under Cloud

    Big Blue behind the ballgame.

    Will Buffett bale like Tesco?


    20 Oct’14

    Shares of the old tech giant IBMfell by more than 8% in pre-market trading today, after it posted disappointing quarterly results. It's 10th quarter of declining sales... 

  • Desperate depot disintegrates daily

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    Smith-Rowland-depot-chainsawDesperate Depot

    disintegrates daily

    European exits just another step

    towards death by a 30,000 cuts


    20 Oct’14 (Updated 06:00 ET)

    It’s time for Office Depot’sCEO Chainsaw Roly Smithto come clean about his plan to halve its 66,000 sales and distribution resource to save $1.5Bn. Investment analysts seem blind to its hopeless plight…

  • Tailspinning telesales tales

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    telesales tales

    Bigboxes banish reps; resort

    to cold, cheap call centers


    20 Oct’14

    Beleaguered bigbox Office Depotpredictably is savaging its salesforce and shifting its CRM efforts to regional call centers in its continued effort, to cut the fat and the muscle, of a once great #1 reseller…later today

  • Can these elephants dance again?

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    Screen Shot 2014-10-13 at 15.54.51Can these

    e l e p h a n t s

    d a n c e  again?

    10 former growth giants whose

    glory years may have departed


    19 Oct’14 (Complete)

    We are very optimistic about the ‘personalized productivity services’ market future. We’re encouraged by new converts’ success stories. But, we’re disappointed by the dinosaur tales of denial and decline...


  • WBMason 10th Annual Sales Meeting & Productivity Show

    Subscribe to read!

    Screen Shot 2014-10-17 at 14.06.10




    One Source Wonderful:

    Leaner, Cleaner, Greener.


    19 Oct’14 (Complete 21:00ET)

    It’s the final day of an EXCEPTIONAL week at the 10th Annual WBMason Sales Conference & Consumer Show. The message was clear: the phenomenal force of customer intimacy is on the march…

  • Apple Q3'14 Financial Preview

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    cook-tim-apple-ipadair2Apple: it’s all


    High expectations for Mac, iPads,

    iPhone, iOS8, Watch, Pay devs.


    19 Oct’14

    Tomorrow’s results are expected to be another blow out Q4 for Apple with market capitalization up 32% since the Q1’14 report. We can’t wait…

  • WBMason - 2014 Sales Meeting Day 2

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    Screen Shot 2014-10-14 at 18.26.33




    Meehan’s crescendo address

    elevates & energizes salesforce 


    19 Oct’14 (Completed 20:00ET)

    This was the best event in WBMason’s 10 years conference history. CEO Leo Meehan has assembled an exceptional leadership team that presented results and plans impressively…

  • Google Q3'14 Financial Review

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    Screen Shot 2014-10-17 at 14.46.20Google go-go

    machine slows

    Is Express delivery investment

    v Amazon harming margins?


    16 Oct’14

    Slower growth in Google advertising, heavy spending to compete with Amazon in search and delivery seems to denting confidence in the web giant…

  • Apple's iPad Air2 launch

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    Screen Shot 2014-10-17 at 16.37.15An orchard of

    Apple growth...

    Cook launches skinny new iPads,

    iMac, iSight, iOS and Pay service


    16 Oct’14

    Apple CEO Tim Cook & team offered few surprises, but plenty of “gorgeous’ new hardware and software at its special event in Cupertino earlier today..

  • Grainger Q3'14 Financial Review

    Subscribe to read!

    ww-grainger-teamGrainger gains

    greater OP share

    Mobile webstore buys now 30%

    of business supplies purchases


    16 Oct’14

    WW Grainger,the $10Bn in sales, leading North American broadline supplier of FM, maintenance and office products today announced impressive Q3’14 financial results to 30 Sep’14

  • Keurig's Coffee Connections Survey

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    Screen Shot 2014-10-16 at 16.35.46The digital


    Keurig’s Coffee Connections

    survey reveals new behaviours


    16 Oct’14

    It is no secret digital technology is taking over our lives, and face time with friends and loved ones is decreasing because of it. Does this disrupt or enhance communications?

  • Bunzl Q3'14 Interim + acquistion

    Subscribe to read!

    bunzl-fleetBunzl buys and

    bundles again

    FM distributor delves into

    detection & detention supplies


    16 Oct’14

    Bunzl, the international distribution and outsourcing group, today reported interim results for Q3’14 adding its 13 acquisition of the year. Beware the wretched stretch...

  • Vow's Green Light for growth

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    Butler-adrian-bokz-logoVow’s Green

    Light for growth

    UK #1OP wholesaler switches

    on its dealer strategy for 2015


    16 Oct’14

    VOW has announced its plans for Green Light 2015, its most interactive and ambitious event to date. This is a timely development given the UK wholesale market disarray...

  • WHSmith 2014 Preliminary Results

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    WHSmith-slideMessy WHSmith:

    slip sliding away

    CEO Clarke continues the in

    denial ‘cost cutting culture’ &

    What Horrible Stores experience


    16 Oct’14

    WHSmith, the UK’s #1 High Street & travel location retailer, today reported results for year ended 31 Aug’14.. CEO Stephen Clarkecontinued Kate Swann’s 10 years of defensive commentary of declining sales and cost cutting...

  • HNI (HON) Q3'13 Financial Review

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    Screen Shot 2014-10-17 at 17.28.55HON heats up

    growth rates

    Strength in contract furniture

    outpaces OP supply business


    15 Oct’14

    HNI (HON) Corporation, a leading US furniture maker, reported stronger Q3’14 financial results to 27 Sep’14. The furniture growth recovery continues...

  • Jabra jabbing at Plantronics

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    Jabra-montage-2013Jabra jabbing

    at Plantronics

    Headsetmaker aims to grab

    50% renewals market by 2016


    15 Oct’14

    Jabrahas launched an "aggressive" assault on rival Plantronics by tempting its resellers with rebates of up to six per cent on competitive deals.

  • WBMason Day 1 Sales Meeting

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    WBMason-2014-pres--montage-1WBMason Sales Meeting Day 1


    New Masonites

    "Fortress of Intimacy" intensifies

    as Meehans' champion change 


    14 Oct’14 (Updated 13:00 ET)

    The magnificent Masonville march maintained its momentum at the 10th Annual Sales Meeting with the parading of 180 new additions to its Oscar winning salesforce. COO Chris Meehan (pic left) compered a celebration of champion performances…

  • Google Excpress expands same day delivery

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    google-express-woman-deliveryGoogle Express’

    same day service

    Underestimated rival expands

    partnerships with Costco et al


    14 Oct’14

    Googlesays that it is expanding the same-day delivery service it launched in the San Francisco Bay area in March 2013...

  • Yahoo: Mayer on way to highway?

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    mayer-marissa-yahoo-walkingYahoo: Mayer on

    way to highway?

    CEO Marissa’s hopelessness

    trapped in the headlights


    13 Oct’14

    What will happen to Yahoo, really? And, what will happen to CEO Marissa Mayer and will it be sooner or later? USA Today’s Michael Wolf thinks so...

  • Sales prospecting is a campaign

    Subscribe to read!


    a campaign!

    Most accounts are won after

    9 calls; most sales people

    give up after one call


    12 Oct’15

    Entrepreneur Magazinerecently published an article by sales strategist Marc Wayshak, highly relevant to the behaviour of OP sales reps…

  • The Furniture Phenomenon

    Subscribe to read!

    furniture13-ergo-montageThe Furniture


    The sit-stand movement drives

    comfort, workplace wellness &

    high productivity performance 


    12 Oct’14 (Updated)

    Furniture market growth is back, driven by increasing investment in workplace wellness, ergonomics to improve productivity, comfort and prolong life expectancy. Dealers are hiring specialists again as businesses refresh the office environment.

  • IFMA Boston: The myths of collaboration

    Subscribe to read!

    businesswomen-conversation-walkingThe myths of


    Maximise transparency.

    Minimize turns/distance

    Eliminate dead ends.


    11 Oct’14 (Complete)

    IFMA Boston held a well-attended event last night to listen to Herman Miller’shighly regarded strategist Margaret Serratopresent the BIG Idea on workspace planning to maximise collaboration and productivity…

  • Selfies' single source service

    Subscribe to read!

    lucy-shopping-mobileSelfies’ single

    source service

    Advertisers scan photo sharing

    sites to search brands & target


    10 Oct’14

    Most users of popular photo-sharing sites like Instagram, Flickr and Pinterestknow that anyone can view their pictures if shared publicly. This is now a popular source for savvy marketers to track brand behaviour...

  • WBMason 10th Annual Sales Meeting Preview

    Subscribe to read!

    WBMason-philly14-whatever-busyWB: Personalised

    delivery whenever

    Preview of Oscar themed

    10th Annual Sales Meeting 

    & Office Productivity Show 


    10 Oct’14 (13:00ET)

    We look forward to attending one of the highlights of the OP calendar next Monday, the week long 10th Annual WBMason Sales Meetingand Office Productivity Showin Foxwoods, (CT). We spoke with marketing chief Lindsay Picardabout what's in store... 

  • City of Hope 2014 Honoree - Steve Schmidt

    Subscribe to read!


    Hope honoree

    raises record...

    Office Depot's Steve Schmidt

    achieves $12.5m. HP in 2015


    10 Oct’14

    Over 600 OP executives past and present attended City of Hope's 2014 Spirit of Life Gala Dinnerat Chicago’s Navy Pier last night. Honoree Office Depot's Steve Schmidt...

  • Microsoft's Satya Nadella gender pay gap gaffe

    Subscribe to read!

    nadella-satya-microsoft-cutsNadella’s gender

    pay  g a p  gaffe

    Microsoft chief apologises

    for wrong ‘karma’ comment


    10 Oct’14

    After making a serious mistake onstage at a women’s tech event yesterday, Microsoft CEO Satya Nadellaissued a memo to employees apologizing for comparing pay issues for women to “karma.”

  • Amazon to open NYC retail store.

    Subscribe to read!


    Amazon to open

    NYC retail store

    Speculation on pre Christmas

    launch. What is purpose?


    9 Oct’14

    Amazonchief Jeff Bezosis investing again. Is it a PR/showcase move to try and match Apple? A pick-up point for shoppers or, a serious launch in retail stores? Shortly

  • Mobile marketing reaches puberty

    Subscribe to read!

    byod-workers-lineMobile marketing

    reaches puberty?

    Analytics advance by Google

    lets ads to go beyond banner


    9 Aug’14

    The signs are there that it is becoming easier for marketers to demonstrate the business case for brand building on mobile, a shift brought into sharp focus this week by the announcements of Facebook and Google.

  • #AmazonWishList for Twitter fans

    Subscribe to read!


    for Twitter fans

    Easy browse and buy shopping

    links to build gift/event favourites


    9 Oct’14 (Updated)

    Amazon has ramped up its partnership with Twitterto allow shoppers to add items to their online wish lists by replying to tweets with the handle #AmazonWishList.

  • Global PC demand slows again

    Subscribe to read!

    technology-meltdown3-2012PC demand

    slows again

    Post Microsoft XP market

    recovery in US/Europe. #1

    Lenovo reaches 20% share


    9 Oct’14 

    Gartnersaid PC shipments fell 0.5% in the third quarter but that results were stronger in Western Europe and North America.

  • Staples opens HQ health & fitness centre

    Subscribe to read!

    lucy-bike-mobileStaples gets

    fit for business

    Reinvents HQ to enhance

    employee health & wellness


    8 Oct’14

    Staples, the #1 OP reseller has opened a new health and fitness center at its HQ in Framingham (MA). We spoke to chief culture officer John Burke.

  • Bisley opens US showroom in NY

    Subscribe to read!

    Bisley-Be-rangeBisley opens first

    US showroom…

    Can Be bold strategy win

    for British furnituremaker?


    8 Oct’14

    Bisley’s new showroom opened in Manhattan this week with a steady stream of New York designers and dealers making the trek to its Flatiron District space that feels a bit like England in the New World.

  • Batteries behind tech power pace

    Subscribe to read!

    energizer-bunny-headlightsBatteries behind

    tech power pace

    Slow progress perplexes users

    and device developers alike


    8 Oct’14

    While the computing power of microchips doubles every 18 months, the capacity of the batteries that devices depend seemingly moves at snails pace...

  • Dell delights in HP halving its whole

    Subscribe to read!

    dell-michael-smile-lrDell delights in HP halving whole

    Re-iterates his commitment to total end-to-end tech provider

    8 Oct’14

    Michael Dellhas taken a sideswipe at arch-rival HP, tweeting that "in light of industry uncertainty, Dellhas never been more certain". HP reacted defensively…

  • Costco Financial Review Q4'14

    Subscribe to read!

    Costco-montage-2012Costco captures
    more commercial

    Expands business delivery service
    hubs into more US main markets.

    Embraces Google Express service


    8 Oct’14 (Complete)
    Costco Wholesalecontinued its relentless progress with impressive results in Q4’14, topping $110Bn sales for the year. OP dealers should not underestimate this brilliant marketer...

  • WebWatch 2014 Round 6 - Pinnacle Group

    Subscribe to read!

    Pinnacle-montage-20142014 WebWatch Round 6

    Powerful v poor webstores?

    Wake up! Complacency reigns. Wanted: user & mobile friendly, minimum clicks user experience 

    7 Oct’14 (Updated 18:00 ET)

    After publishing the WebWatch 2014 Leaderboard yesterday we review all members of Pinnacle Groupahead of its conference this week. Check to see if they have optimized the shopping experience for users inc.mobile. Complete with ratings; individual critiques follow this week

  • ZenOffice seals deal with Baron

    Subscribe to read!

    zen-office-teamZenOffice seals

    deal with Baron

    Personal productivity services

    provider expands in Manchester


    7 Oct’14

    ZenOfficehas announced the acquisition of Baron Stationers, the dealer based in Heywood, Greater Manchester. We spoke with MD Les Kerr

  • 'Wear Your Own Watch' wave up. Resellers get ready

    Subscribe to read!

    apple-watch-LucyDealer Alert!

    ‘Wear Your Own Watch’ wave up

    Resellers urged to get ready to integrate wearable tech

    7 Oct’14

    Resellers have been urged to act now to help prepare businesses for the "inevitable" security issues that will be thrown up when wearable technology enters workplaces.

  • Will Weisler whet or wind up HP Inc.

    Subscribe to read!

    Weisler-dion-HPWill Weisler win or waste HPInc?

    Can new chief's focus & love for PC’s, printers reinvent hulky tech dinosaur alone? 

    7 Oct’14

    Can Dion Weisler, the man set to lead new HP Inc. the PC/printer business connect his agile, aquatic days of youth in Australia to the tough market waters he’ll be navigating, or will he be anchored by antiquated products?

  • Wayfair pair retain control post IPO

    Subscribe to read!

    wayfair-ipo-conine-shahWayfair pair

    retain control

    Stellar IPO success solidified

    by etail leaders’ ownership


    7 Oct’14

    Boston Globe columnist Steven Syre has penned a great review on home/ office furnishing etailer Wayfair’s wonderful rise to its highly successful IPO last Thursday...

  • The Container Store Q3'14 Warning

    Subscribe to read!

    tindell-kip-tcsContainer Store

    stock collapsing

    Retail funk continues for over

    -priced, underdone experience


    7 Oct’14

    Shares of The Container Storefell 19% today, 60% year to date, after it reported flat sales trends for Q3’14. Start entertaining customers, stop blaming the economy…

  • Samsung Q3'14 Financial Review

    Subscribe to read!

    yoon-boon-keun-samsungSamsung stung by sinking sales

    Demand for Galaxy S5 & Note tablets disappoint. Chips saviour

    7 Oct’14

    Samsung Electronics estimated Q3 operating profit has halved from a year earlier, hit by weak smartphone sales and hefty marketing and constant upgrade costs

  • Top 20 Women Office Marketers - 2014

    Subscribe to read!

    women-top9-marketers-2013Top 20 women

    office marketers

    The new productivity drivers.

    Your nominations please…

    7 Oct’14 (Updated 08:00ET)

    Fortunemagazine published its list of the most powerful women in business. We want to recognize the growing population of top female sales marketing professionals that are leading the industry’s transformation from box-shifters to personal productivity service providers. Your nominations please…Free Access

  • HP: Halving off PC/Printing ink

    Subscribe to read!

    hp-meg-deckchair-shifterHP: Halving off PC/Printing. Ink?

    Old tech hulk closes on merger with cloud storage king EMC. Who wants Ink-redible cash cow 

    6 Oct'14 (11:00ET Updated)

    As reported on 25 Sep HP's been in merger negotiations with elephantine EMC ($60Bn market cap) for a year. Attracted by its 80% stake in cloud king VMware, HP said will offload its PPS (aka Ink) division to focus on Enterprise systems, but who wants it? We analyse CEO Meg Whitman misleading comments today on CNBC, as she moves deck chairs...

  • WebWatch 2014 - Round 5

    Webwatch14-round5-montage2014 WebWatch Round 5

    Wonderful or

    woeful webstores

    Wake up! Complacency reigns.

    Wanted: user & mobile friendly,

    minimum clicks user experience


    6 Oct'14 (Updated) 

    After publishing the WebWatch 2014 Leaderboard last week we review some progressives and rising stars to see if they have optimized the shopping experience for users, especially mobile. Ratings complete; mini-profiles, critiques follow later today 21:00ET

  • BMI readying mobile webstores

    Subscribe to read!

    BMI-mobile-webBMI readying

    mobile webstores

    Big dealer software house

    reacts to user demand


    6 Oct’14

    Last week, BMI,who specialize in larger OP dealer systems reported the imminent availability of mobilized webstores. Which dealer will react first? We discuss with VP sales Craig Greitzer

  • WBMason momentum moves Midwest

    Subscribe to read!

    Meehan-crossing-RubiconMason momentum moves Midwest

    Drives into Maryland, Pittsburgh and Ohio. Next stop Michigan? 

    6 Oct’14 (08:30ET)

    US #1Megadealer WBMason announced plans to go west last October. Today, it revealed the name of its biggest acquisition in Ohio. We spoke with Leo Meehan...

  • WBMason's magical coffee blend

    Subscribe to read!

    Shazam-Keurig-MasonMason’s magical

    coffee blend...

    Keurig to launch new brand

    at WB’s conference next week


    6 Oct’14

    Keurig, the US coffee king has announced an exclusive agreement to offer Shazam coffee in K-Cups for WBMason, the #1 US megadealer. We spoke to Leo Meehan…

  • VOW advances at Spicers expense

    Subscribe to read!

    baldrey-rob-vasanta-yes2VOW advances at

    Spicers expense

    UK #1 wholesaler sales now 2X

    rival: crumbling ‘Rock of Ages’


    5 Oct’14

    Vasanta Group,parent of UK’s #1 OP wholesaler VOW, continued to gain accelerating share of the market as rival Spicers suffers self-destruction. We hope to speak with CEO Rob Baldrey tomorrow…

  • BOOOOOM US-UK Economy roars

    Subscribe to read!


    Economy roars

    UP! Jobs, start-ups, freelancing,

    part-timers, output, stockmarket,

    tech Investments & productivity


    5 Oct’14

    Yes it’s all good news in the US/UK with GDP output rising with higher employment trends. Nevertheless, pessimistic commentary abounds in OP paper-related circles. Optimists unite and lead us to the new ‘personalised productivity services’ world…

  • WebWatch 2014 - Top 10 Leaderboard

Can catalogs! 

    Invest & mobilize

    your webstores!

    WebWatch Leaderboard'14: Top

    user friendly 
buying experiences 


    5 Oct'14 (Complete)

After reviewing over 80 progressive resellers’ webstores the Proficiency Index WebWatch team lists its Top 10 to date. Standards have improved but, most are still too industrial and dealers too complacent about their most powerful sales and marketing tool. Open to view to non-subscribers

  • Pinnacle picks Preferred path

    Subscribe to read!

    atkinson-andrew-preferredPinnacle picks Preferred path

    Peer group adds Dallas dealer in development drive. What’s next?

    4 Oct’14 (Complete)

    Pinnacle Affiliates, the US large dealer group, as expected, has added another progressive dealer. We spoke with Kevin Johnson and Andrew Atkinson (pic left) about its conference next week, plus an update on development plans, including Warehouse Direct’s progress...

  • NOPA 2014 State of OP Dealer Industry Report

    Subscribe to read!

    disconnected-dealer2NOPA: State of OP Dealer Industry Report

    Most dealers not webstore enabled

    Is growth complacency OK given user disconnect/immobilization  

    4 Oct'14 (Updated)

    We’ve analysed the recently published NOPA ‘State of the OP dealer industry Report’. There were no surprises from the research save for the air of complacency surrounding growth forecasts for 2014. Sorry Monday

  • Marketing's about conversations, first

    Subscribe to read!

    conversations-marketingMarketing’s about conversations, 1st

    Facebook, link-in, tweet & email all you like, but first call & listen

    3 Oct’14

    Marketing Week’s Mark Ritson is on the money again with his latest op-ed column promoting the importance of personalized marketing

  • Ingram inspires at SMB showcase

    Subscribe to read!

    McCarty-brent-ingramIngram inspires
    at SMB showcase

    600 resellers view the latest
    from Apple, Microsoft, HP & Dell


    3 Oct’14
    After 10 years, Ingram Microthe world’s #1 IT wholesaler has bounced back on the showcase scene with its successful SMB Alliance event. Chief Brent McCarty (pic left)heralded a positive future for tech distributors…

  • Staples Refresh, Recharge, Refuel breakroom tour

    Subscribe to read!

    Sargent-on-treasure-chestStaples Refresh,

    Recharge, Refuel

    Breakroom tour demos to boost

    power of employee productivity


    3 Oct’14

    Staples, the #1 OP reseller this week kicked off a nationwide breakroom promotional tour to encourage office workers across the country to take a break.

  • Office Depot: Dangerous diversion for Staples

    Subscribe to read!


    Analysts amiss again...

    Depot: dangerous diversion for SPLS

    Takeover of toxic, incompetents could lose $5Bn sales. Attack'em! 

    3 Oct’14 (Complete)

    Seeking Alpha’s analysts are at it again, telling readers that Office Depotis a “low risk bet” with an upside if Staples acquired the beleaguered bigbox. Truth is Staples has more to gain by focusing on its reinvention growth strategy and beating them on the street…

  • Wayfair's winnning IPO

    Subscribe to read!

    shah-conone-wayfair-sofaWOW! Wayfair’s

    winning $3Bn IPO

    Shares gain 30% on stockmarket

    debut. Annual sales growth 50%


    2 Oct’14

    Wayfair,the rapidly growing home office furniture etailer, surged in its trading debut after pricing its IPO above the marketed range.

  • Microsoft moves back with Windows 10

    Subscribe to read!

    microsoft-w10Microsoft moves

    back w/Windows

    Welcome to the lack of

    conviction version W10


    2 Oct’14

    On Tuesday, Microsoft provided a sneak peek at its next operating system. One of the big reveals from the news conference in San Francisco is that it will go straight from today’s Windows 8 to Windows 10.

  • Amazon: low cost local services pro

    Subscribe to read!

    amazon-fresh-customerAmazon: low cost

    local services pro

    Marketplace develops for home

    & small business inc office supply


    2 Oct’14

    Traditional dealers’ personal, local advantage in danger of destruction. Amazonis developing rapidly its marketplace for local services, a broad term that encompasses anything from handymen, office furniture and business services...

  • Retailers react by right sizing. Is it too late?

    Subscribe to read!

    retail-store-Woman-empty-cartRetailers react

    by right sizing.

    Is it too late?

    Leaders asleep at the switch as

    leaner etailers eke market share


    2 Oct’14
    A shift in consumer habits together with online competition has seen takings tumble. How quickly can they adapt to new market conditions and discharge from the sick bay?
  • Fellowes captures Optrix

    Subscribe to read!

    Optrix-FellowesFellowes captures

    iPhone casemaker

    Optrix joins innovative family

    with mobile camera accessory


    2 Oct’14

    Fellowes Brands, has announced the acquisition of Optrix, a California-based innovator in the fast-moving action-sports photography category.

  • Pelikan hurt by Herlitz hold up

    Subscribe to read!

    pelikan-loo-hooi-keatPelikan hurt by Herlitz hold up

    Consolidation inevitable after restructuring delays extended

    2 Oct’14

    Pelikan International frustrated over the delay in the revamp of its German-based loss-making Herlitz has proposed to consolidate its operations in that country.

  • Club Coffee's claim to kick Keurig

    Subscribe to read!

    Kelley-brian-GMCR-glowClub Coffee: aim

    to KO Keuring...

    $600m lawsuit accuses leader

    of disparaging & baseless lies


    1 Oct’14

    Keurig Green Mountainis spreading propaganda about competitors’ coffee pods to mislead consumers and coerce third parties into exclusive agreements, alleges Canada's Club Coffeein lawsuit.

  • SPOT: Streaming Propaganda Of Terminators

    Subscribe to read!

    whiteway-jeff-SPOT-tin-manStreaming Propaganda Of Terminators

    Contradictory, heartless rant from Spicers’ detached chiefs

    1 Oct'14 (Updated)

    The Spicers/Officeteam (SPOT) CEO’s have issued a long-winded, contradictory communication to UK dealers trying to convince them of its integrity, by not competing in the market. It’s crude, contemptuous and self-serving, demonstrating a total lack of empathy with dealers’ feelings...

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