Crystal Rock
rolls up Universal

Flatlining OP entrant gets
ready to push forward

30 Sep’13
As exclusively reported last month, Crystal Rock, the US northeast region coffee and water distributor was about to make its first serious move in the OP market since 2010. At last the acquisition has been confirmed...

Harbinger 


of growth

CEO Rowsey on broadline
rep group model’s success

23 Sep’13 (Complete)
Highly respected, OP industry leader Mike Rowsey, is speaking at EPIC conference today. We interviewed Mike to discuss the tremendous progress of Harbinger National, the executive owned rep group...

2013 WebWatch Round 5 



Weak webstores

show no progress


Why are OP dealers complacent

v. best e.g. Amazon/Staples?

After years of lagging behind, dealers have still not woken up to the crucial importance of webstores. Most are closed, industrial, overstructured, difficult to ‘browse and buy’; and unfriendly to users. C’mon dealers, unless you address these issues, Amazon'sbrilliant personalised customer service model will continue to hurt you...