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  • WebWatch 2013 - Round 4

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    Webwatch-Round3-20132013 WebWatch Round 4 

    Woeful webstores

    make no progress

    OP dealers too complacent 

    v. best e.g. Shoplet/Amazon

    30 Aug’13 (Complete)

    After years of lagging behind, few dealers are waking up to the importance of user friendly webstores. Most are closed, industrial, overstructured, difficult to ‘browse and buy’; and ignore mobile users needs. C’mon dealers unless you address these issues the improving Amazonwill continue to eat your lunch…Ratings and profile reviews are now complete.

  • Crystal Rock acquires Universal Business

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    baker-peter-crystal-rock-2Crystal Rock
    rescues Universal

    Ex-Mason managers run-out-of
    -road as SPR withdraws support


    27 Aug’13
    Crystal Rock, the US northeast region coffee and water distributor made its first move into the office supplies market in 2011. Today, we understand it acquired Universal Business Equipment of Bridgeport (CT) to boost its presence…

  • Proficiency Profile - Des Plaines Office Equipment

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    DPOE-profile-montageThe  D P O E

    flex-tech effect

    Chicago’s leading technology
    managed services integrator


    25 Aug’13
    Last Tuesday we visited Des Plaines Office Equipment (DPOE), in Elk Grove Village (IL). We first met CEO Chip Miceliand tech solutions specialist Mike Marzelli at a Business Technology conference in June and were keen to interview one of the industry’s most admired resellers…Wednesday

  • Best Buy Q2'14 Financial Review

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    Best-Buy-montage-2013Best Buy battles

back to black

    Renew Blue rally cry cuts 

    costs and restores profits


    20 Aug’13

Best Buy, the US #1 consumer electronics retailer, showed markedly improved results for Q2’14 ended 3 Aug’13. The signs were encouraging, but it’s still well behind in online growth and shopping experience

  • Bezos' Amazon gets better and better

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    amazon-king-bezosBezos’ Amazon:

    better & better

    Relentless pursuit of cheaper

    product and faster delivery 


    18 Aug’13

    Fast Company’s J.J. McCorveyrecently met with Amazon founder and CEO Jeff Bezos. We highlight the relevant extracts for OP resellers and how it has achieved leadership in the business supplies market at the cost of bigboxes and independents’ alike...

  • WebWatch 2013 - Round 3

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    webstore-montage-2013-Round32013 WebWatch Round 3 

    Wonderful or

    woeful webstores

    Are OP dealers complacent 

    v. best e.g. Shoplet/Amazon?


    18 Aug'13 (Complete)

    After years of lagging behind, dealers are waking up to the importance of webstores. However, most are still closed, industrial and difficult to ‘browse and buy’; moreover, not friendly to mobile users...reviews completed

  • Top 10 Game Changers

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    Game-Changers-Top-10The Top 10 OPS Great Market

    Game Changers.

    The champions of reinvention.
    Plus, the new growth generators


    12 Aug’13
    There’s always loose talk about game changing events and leaders. We conducted our first review of the last 30 years in October’11; now we refresh to highlight the best plus, 5 New Game Changers to watch…

  • WebWatch 2013 Round 2

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    webwatch-montage-2013-Round22013 WebWatch Round 2 

    Wonderful web


    Are top resellers progressing

v. best e.g. Shoplet/Amazon?


11 Aug'13 (Complete with profiles)

    After years of lagging, dealers are waking up to the importance of a user friendly, open webstore. Well designed webstores inspire sales people; increase customer order size; and attract new business users, especially when optimised for mobile users. In Round 1, Amazon, Staples and small etailer OnTime Supplies overtook Shoplet.What surprises will there be in Round 2…

  • WebWatch 2013 - Round 1

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    webstore-montage-201312013 WebWatch Round 1 



    Can Shoplet hold on to top

    spot v Staples & Amazon?


    10 Aug’13 
(Complete with profiles)

    If there is one thing independents can do to inspire sales people, customers and attract new business users it’s create a user-friendly webstore. Then, optimise it for the growing army of mobile users. 2013 Round 1 Webstore Review follows with fascinating results and big improvers...

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