Internet Retailing 2012
Top 500 report

Top 30 OPS
web resellers

Amazon up 40% to $48Bn
Leaders #2 to #10 up 9%

27 Jun’12

The IR 2012 Top 500 was published earlier this month. We highlight the performance of the Top 30 in the OPS marketplace including the leading independents…follows later today

Best Buy counter
attacks Amazon

Webstore laggard makes
its late multichannel moves

24 Jun’12

Best Buy, US #1 consumer electronics retailer will outfit associates with tablets and enable shoppers to do more online research while they browse in aisles.

2012 WebWatch - Round 4

Woeful or
wonderful
webstores?

Are resellers making progress
v best practice viz. Shoplet?

18 Jun’12 (Complete)

If there is one thing that independents can do to inspire its salesforce, customers and attract new business users it’s create a user-friendly webstore. Then, optimise it for the growing army of mobile users. Round 4 webstore review follows here  complete with profiles and critique...

Proficiency Index

Productivity Championship 2012

New leaders
in productivity

Best practice benchmark

advances to new high

15 Jun’12 (Updated)

We’ve been busy reviewing best practice in one of the most universally accepted measures of reseller productivity and a strong profitability indicator. We publish our 2012 half-year review of leaders…

2012 WebWatch - Round 3

Woeful or
wonderful
webstores?

Are UK resellers making progress
v best practice e.g. Shoplet?

10 Jun’12 (Completed)
Last week we published Round 2 of the 2012 WebWatch Review. If there is one thing that independents can do to inspire its salesforce, customers and attract new business users it must create a user-friendly webstore. Then, optimise it for mobile users. Round 3 webstore review follows hcomplete with individual reseller reviews plus a new leader bursting forth!

Transform or

underperform

Xerox CEO Ursula Burns’
bright outlook for services

6 Jun’12

Xerox is one of America's most venerable companies. Founded in 1906, its name is virtually synonymous with "photocopy." CEO Ursuls Burns describes the transformation taking place under her leadership...

Proficiency Profile

Low-cost, local
Convenience

Austin reseller and AOPD
president’s ambitious plans

1 Jun'12 (Complete)

Karen Bogart, president of Convenience Office Supplyand contract selling group, AOPDis a champion of the power of local independent resellers. We discussed her progress and plans…