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  • Review of 2011 Best Performers

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    Best-performers-US-2011Proficiency IndexAwards

    Review of 2011:
    Best Performers

    Best Leaders-Best Marketers 
    Best Products-Best Webstore 
    Best Productivity-Sustainabilty

    28 Dec’11 (Updated)

    This year built on 2010  as a base year of recovery and discovery; a year of tech-refresh and mobile optimised webstores; the industry got leaner, cleaner and greener.

    The Proficiency Index review of the best performers is published here now, with awards in each category announced shortly...



  • 2011 Christmas Crackers & Turkeys

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    2011-christmas-crackersChristmas Crackers;
    Top Turkeys 2011

    A look back at a turbulent and
    transformative year of progress

    23 Dec’11 (Completed 1900GMT; 1400ET))
    2011 will go down as a miserable year for the ‘turkeys’ citing 'macro-economic-headwinds' as their cause of failure. For progressives, it’s been a cracking year of growth…

  • Most Innovative Products in 2011

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    innovative-products-2011-2Most Innovative
    Products of 2011

    New technology and managed
    services boost productivity drive


    23 Dec’11

    2011 was a phenomenal year for innovation with new products and services arriving to help people in business save time, money and space…later today

  • Proficiency Index - 2011 Productivity Champions

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    Productivity-champions-2011OPS Reseller Review

    The Productivity
    Champions 2011

    The new growth progressives
    lead the lean league of resellers

    19 Dec’11 (Complete)

    We have now completed our annual review of the universally accepted measures of reseller productivity and a key profitability indicator. As usual, we differentiate between stocking, stockless and pure internet resellers. Here are the results...
  • Proficiency Profile: Tallgrass Business Resources

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    Tallgrass-team-2011Proficiency Profile

    Tales of Tallgrass’
    Midwest mission

    Sustainability at the core of merged Iowa reseller’s growth plans


    19 Dec’11 (Complete)

    Last May, Midwest OP resellers Frohwein, Matthews and Pioneer announced a merger and celebrated the highly complementary combine with a brilliant brand name: Tallgrass Business Resources. We discussed plans with CFO, David Parsons...

  • BREAKTHROUGH'12 Conference Report

    breakthrough12-speakersBREAKTHROUGH’12 Report

    Customers ‘expect response, relief, (cost) reduction’

    61% users buy business supplies;
    68% don’t know you! Act now!


    13 Dec’11 (Complete)

    BREAKTHROUGH’strailblazing castof speakers took delegates on a journey from austerity to prosperity by advocating personalised productivity services agenda.The leadership lessons were electric! Full report and pictures here...

  • ODgate Scandal - Office Depot Shameless in Seattle2

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    ODgate Scandal News

    in Seattle-2

    City to audit Office Depot’s
    fraudulent overcharging


    13 Dec’11 (Updated)

    Today the Seattle Times reported that the City of Seattle would investigate allegations, first reported in PP Newson 30 Nov’11 by whistle-blower David Sherwin, that Office Depot overcharged it by $millions. Why is CEO Neil Austrian abdicating responsibility?

  • Best Buy Q3'12 Financial Review

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    best_buy-BrowseBest Buy reacts
    to Amazon attack

    Defensive promotional activity hits profits to preserve 'connected world' strategy


    13 Dec’11 (Complete)
    Best Buy
    the world’s leading consumer electronics retailer, today reported results for Q3’12 ended 26 Nov’11 that reflected the retaliatory effects of heavy value promotions...

  • BREAKTHROUGH'12 Marketing Conference

    Breakthrough12-brilliantBREAKTHROUGH’12 Conference

    7 Dec'11, Ricoh Arena, Coventry

    Innovative leaders

    on show at Ricoh

    Gear everythingfor OPS success


    5 Dec'11 (Updated)

    Just 2 days to go before the brilliant BREAKTHROUGH Marketing Conference which precedes the spectacular Spicers ‘Everything for the Office’show at the Ricoh. We feature the most successful, the fastest growing independents in the Office Productivity Services (OPS)industry. Reserve your place today... FREE ACCESSto view the programme here...

  • Office Depot - Shameless in Seattle

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    ODgate Scandal Breaking News

    S h a m e l e s s
    i n  S e a t t l e

    Whistleblower claims Depot’s $Millions in fraudulent overcharges spreads west


    30 Nov’11

    Office Depot whistleblower David Sherwinhas just announced that he believes that the City of Seattle has been a victim of another $Millions overcharging scam...

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