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Proficiency Profile

Books bullish

for ECi high

Partnerships with wholesalers

& tech firms, plus advances

in web/mobility boost outlook


4 Jan'15

OP industry #1 software house, ECi Solutions has had a relatively quiet, but busy year since being acquired by Carlyle Group in March this year. We caught with dynamic CEO Ron Books today to review progress and get his view on 2015...Tomorrow, sorry

Most progressive

reseller on planet

Personal Productivity Services

structure ready for $100m push


15 Dec’14 (Complete)

Last Tuesday, we visited Innovative in Minneapolis, the most progressive ‘Personal Productivity Services’ provider on the planet. We met with CEO Jennifer Smith’s new team of leaders…

The future of

IT wholesaling 

25 Q&A's on Mobility & Cloud

for TechData chief Dutkowsky


3 Dec'14

CRN interviewed TechData's highly regarded CEO Bob Dutkowsky to discuss the current marketplace and future developments affecting the $28Bn in sales #2 IT wholesaler with $28Bn in sales forecast for 2014....

Most ambitious 

CEO in Universe

Google plans for wireless world;

beaming balloons, drones et al


17 Nov'14

Fortune Magazine has published a highly insightful interview with Google chief Larry Page. Don't underestimate the power of this guy's impact on the future of the business supply industry, positive opportunities and negative for Luddites...later today

ISSA: The power of

clean, lean offices

Trombetta tells how commitment

to hygiene services can convert

commodity dealers’ dire destiny 


3 Nov'14 (Complete)

ISSA, the worldwide cleaning non-profits organization holds its North American INTERCLEAN Facilities Show in Orlando this week. Sales chief Anthony Trombetta previews the 'Value of Clean'...



Office Supplier

Wiles Greenworld’s CEO reveals

his progressive growth strategy


2 Nov’14 (Completed, at last, sorry)

On 30 Sep, we visited London’s most progressive and sustainable office reseller Wiles Greenworld in its new eco friendly facility. We met with ‘walk the talk’ CEO Peter Duncan…

Proficiency Profiles

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JKL-miles-riceScintillating sales from

Sales force


JKL Solutions: the rising
star in UK mid-market


27 Mar'13
JKL Solutions was formed just 4 years ago by ex-PADS director Nick Miles and top sales guy Nathan Rice. Investment in 5 new sales people puts the UK reseller on course to achieve £5m sales in their 5th year...completed tomorrow, sorry

Read more: Proficiency Profile - JKL Solutions

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Nectere-montage-12N e c t e r e  new
or nearly model?

Can dealer groups’ demise be
rescued by fresh services plan?


4 Mar'13 (Complete)

Most dealer groups focus on reducing cost-of-products. Nectere led by UK industry veteran Paul Musgrove believes he can provide services that reduce cost-to-serve and provide added value. Can it succeed? We spoke with marketing chief David Kowal...

Read more: Proficiency Profile - Nectere dealer services group

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Leading US progressive passes
$50m sales 3X growth in 4 years


3 Feb'13 (Updated)

Innovative Office Solutions, based in Minneapolis (MN) is the leading progressive OPS reseller in the US. On Monday, the Innovative team celebrated its progress. We spoke to CEO Jennifer Smith about its incredible growth and inspirational plans to achieve $100m by 2020. Tomorrow...


Read more: Proficiency Profile - Innovative Office Solutions

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staples-velocity-vemana-frost-2Inside Staples
Velocity Lab

#1 reseller m-powering growth

through ecommerce innovation


30 Jan’13

We met with Staples CEO Ron Sargent recently and have never seen him so relaxed after ‘grasping the nettle’ on the European transformation. Everything now points to positive progress. We visited its Velocity Lab in Cambridge (MA) today to witness a great example of his optimism.

Read more: Proficiency Profiles: Inside Staples Velocity Ecommerce Lab

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Samsung-s111-people-sharingS u p e r s o n i c
Samsung  s o a r s

Galaxy S111 phone: ‘The
next big thing is already here’


24 Jan’13

Samsung is trampling rivals and gunning for Apple in the smartphone/tablet market. Can its hot streak last?

Read more: Proficiency Profile - Samsung

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WG-office-supplies-teamW i n n i n g
Game On!

Progressive UK reseller
invests in Radio/TV ads

5 Dec’12

WG Office Supplies of Crayford (UK) is on a roll. Its new radio and TV ad campaigns with UK leading media channels are bringing outstanding results…tomorrow

Read more: Proficiency Profile - WG Office

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Seaver-Edy-tangerine1Proficiency Profile

T a n g e r i n e
d r e a m  w o r k s!

Edy Seaver, the vivacious.
virtual Vegas reseller.


2 Dec’12 (Complete)

At United’s Vision’12 excellent conference last month we met for the first time, Tangerine Office Systems, the leading independent reseller in Vegas. We sat down with owner Edy Seaver, to discuss progress and plans

Read more: Proficiency Profile - Tangerine Office Systems

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Disrupters12-Bezos-MeehanD e a n s  of
D i s r u p t i o n

Amazon’s Bezos, Mason's

Meehan; the ultimate disruptors


2 Dec'12 (Complete)

In the current issue of Fortune magazine, Adam Lashinsky writes about the biggest threat to independent dealers in the OP marketplace. We highlight the relevant sections and nominate the OPS disruptor for 2012…

Read more: Deans of disruption - Amazon's Bezos; Mason's Meehan

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united-vision12-dochelliProficiency Profile

Dochelli’s doctrine

United sales chief details drive to
engage dealers’ user obsession


22 Nov’12 (Complete)

United Stationers’ Vision 2012 conference was one of its best! It was fast paced and super-relevant with excellent speakers from inside and outside the company. We met with new sales chief Harry Dochelli after his debut presentation about activating dealers’ user-obsession…


Read more: Proficiency Profile: United's VP sales Harry Dochelli

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Proficiency Profile

Hummel’s head
for the heights

New IS Group chairman
lays out 5 year growth plan


1 Nov’12

We discuss with gentle giant Harrison Hummel, chief operating officer of Hummel’s Office Plus, based in Mohawk (NY) new developments at Hummel’s and marketing group Independent Stationers. Profile tomorrow, sorry

Read more: Proficiency Post - Hummel's OP

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Sayes-kenny-with-jansan-boxProficiency Profile

Jansan jump
starts Sayes

Specialist + United partnership
boost its ‘get it all’ proposition


27 Sep’12 (Complete)

Last week we met Kenny Sayes, the retiring chairman of IS Group, and discussed the growth success story of his Louisiana dealership, Sayes Office


Read more: Proficiency Profile - Sayes Office

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darrell-bracken-logitech-signLeader lifting a
leaner Logitech

New blockbuster wireless
accessories in the pipeline


10 Sep’12

Wall Street Journal’s John Revel interviewed Logitech’s new president Bracken Darrell about his plans turnaround the innovative #1 computer accessories maker.

Read more: Leader lifting a leaner Logitech

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Betty-Mills-hanna-webpage12Betty’s tasty
growth plans

Original jansan etailer bakes
a better business supply brand


14 Aug’12 (Complete)

The Betty Mills Company, based in San Mateo (CA) was built on a simple brand plan of delivering a jansan supply service with a snack rewards program. We talked with Chief Betty Victor Hanna....

Read more: Proficiency Profile: The Betty Mills Company

Register or Log-in to Read!Red-cheetah-gardner

Red Cheetah:
chase up partners

Is it competing with wholesalers
and groups with marketing services?


6 Aug'12 (Completed 13:00 ET)

One of the OP industry’s leading software houses Red Cheetah has recently launched its Guided Partner Services program with positive results. We speak with CEO Andrew Morgan and some leading its leading partners…completed shortly

Read more: Red Cheetah chase up partners...

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Given-John-one-sourceOPS resellers’
MPS success

Source and Reliant lead
the way in the industry



2 Aug’12

Most progressive resellers have stated their intention to invest in MPS specialist sales people, software etc, but few have achieved positive results. Here are 2 US resellers to follow:

Read more: OPS resellers MPS success

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Bezos-godzillaAn omnivore’s
o b s e s s i o n

Beaming Bezos’ beliefs: Amazon,
Earth’s biggest selection for less


11 Jul’12 (Complete), the world’s biggest etailer, will grow at 30%+ in 2012 to reach $60Bn+ sales, 3x its 2008 level. Its fastest growth category is business supply. We spoke with the laughing cavalier himself, founder and CEO Jeff Bezos...

Read more: Proficiency Profile: Amazon: an omnivore's obsession

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W. B. M a s o n:
mission possible
p e r s o n i f i e d

US Megadealer’s customer

intimacy intensified as sales

force powers towards 1000


6 Jul'12 (Complete and Updated)

Sales at WBMason have doubled since 2007 to $1Bn+. CEO Leo Meehan continues to invest in brand marketing power supported by local sales and delivery teams, as its key strategic advantage…

Read more: WBMason: mission possible personified

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xerox-management-team-12Transform or


Xerox CEO Ursula Burns’
bright outlook for services


6 Jun’12

Xerox is one of America's most venerable companies. Founded in 1906, its name is virtually synonymous with "photocopy." CEO Ursuls Burns describes the transformation taking place under her leadership...

Read more: Proficiency Profile - Xerox CEO Ursula Burns

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Bogart-Dwight-Karen-COSProficiency Profile

Low-cost, local

Austin reseller and AOPD
president’s ambitious plans


1 Jun'12 (Complete)

Karen Bogart, president of Convenience Office Supply and contract selling group, AOPD is a champion of the power of local independent resellers. We discussed her progress and plans…

Read more: Proficiency Profile - Convenience Office Supply

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an “impeccable
p a r t n e r s h i p”

Rapid growth built on integrity,
trust and dedication to serve.


24 May’12 (Completed 15:00ET; 20:00 BST)

Staples and NJPA, the government owned purchasing agency has doubled in size over the past 2 years. We discussed the success of the 7 years partnership with NJPA’s Mike Hajek and Staples’ Jay Baitler and Neil Ringel.

Read more: Staples/NJPA an impeccable partnership


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