Tuesday, October 21, 2014
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Office Supplier

Wiles Greenworld’s CEO reveals

his progressive growth strategy


19 Oct’14

Last month, we visited London’s most progressive and sustainable office reseller Wiles Greenworld in its new eco friendly facility. We met with ‘walk the talk’ CEO Peter Duncan… tomorrow, sorry for delay

United powers

up productivity

Delivering personalised business

services drives 50% sales growth


13 Sep’14 (Updated)

United Managed Services, based in Milton Keynes (UK), is a rapidly growing productivity services provider; a progressive model for OP dealers to follow when converting from traditional stationery roots. We spoke with dynamic Darren Lloyd (sales & marketing chief)…

Connolly connects

w/top integrated

wholesale service

United leader’s focus: one order,

one delivery, for dealer success.


12 Sep’14 (Updated)

Tim Connolly, president of United Stationers, has emerged as the new leader of the OP business under CEO Cody Phipps, Tim is the driving force behind the integration of the wholesaler's ’business essentials’ service. We discuss his plans….

ISSA: clean way

to lean offices

Trombetta tells how commitment

to hygiene services can convert

commodity dealers’ dire destiny


7 Sep'14 (Complete)

ISSA, the worldwide cleaning non-profits organization is partnering with US leading buying group TriMega. It’s sales chief Anthony Trombetta will be speaking at the EPIC conference in Florida 17-19 Sep. We spoke with Anthony recently to discuss dealer opportunities and plans...

Otto outpaced by

Amazon advance

World’s #1 etailer now leads UK &

Germany business supply market


4 Sep’14

Michael Otto’s family has been as omnipresent in German retail as Walmart, Sears, Target, Costco and Staples have in the US.

Costco: cheap

and cheerful

#2 reseiler 47% growth; 134% 

stock up 2009. Driving strongly

into business supplies delivery


1 Sep’14

Costco CEO Craig Jelinek took over from legendary leader Jim Sinegal in 2012 and has continued to maintain its relentless progress. We update our first profile written in June 2013…

Proficiency Profiles

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zen-office-teamProficiency Profile

The Essence
of ZEN Office

“We deliver personalised
productivity services”


13 Nov'13 (Complete)

Earlier last month we visited an ex-OfficeSMART member, Les Kerr and his Zen Office team. The leading edge office facilities, based in North Manchester (UK), were an impressive example of a progressive productivity services provider in action...

Read more: Proficiency Profile - ZEN Office

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Amazon-bezos-everything-store-bookHow Amazon became the 

Everything to

Everybody store

The secrets of CEO Jeff Bezos’

amazing drive to $100Bn sales


28 Oct’13

Business Week’s Brad Stone has written a book The Everything Store: Jeff Bezos and the Age of Amazon. We highlight and analyse the excerpts that apply to its invasion of the business supplies marketplace...tomorrow

Read more: How Amazon became the everything to everybody store

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ensley-christina-rudolphsProficiency Profile

Rudolph’s new

productivity drive

Chief Christina Ensley inspires

Baltimore dealer’s services plans


23 Oct’13 (Complete)

Rudolph’s Office, is a leading US progressive reseller, based in Baltimore. President Christina Ensley joined in 2011 and is driving its new productivity services agenda, We profile her progress...

Read more: Proficiency Profile - Rudolph's Christina Ensley

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of growth

CEO Rowsey on broadline
rep group model’s success


23 Sep’13 (Complete)
Highly respected, OP industry leader Mike Rowsey, is speaking at EPIC conference today. We interviewed Mike to discuss the tremendous progress of Harbinger National, the executive owned rep group...

Read more: Harbinger of growth - Mike Rowsey interview

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DPOE-profile-montageThe  D P O E

flex-tech effect

Chicago’s leading technology
managed services integrator


25 Aug’13
Last Tuesday we visited Des Plaines Office Equipment (DPOE), in Elk Grove Village (IL). We first met CEO Chip Miceli and tech solutions specialist Mike Marzelli at a Business Technology conference in June and were keen to interview one of the industry’s most admired resellers…Wednesday

Read more: Proficiency Profile - Des Plaines Office Equipment

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amazon-king-bezosBezos’ Amazon:

better & better

Relentless pursuit of cheaper

product and faster delivery 


18 Aug’13

Fast Company’s J.J. McCorvey recently met with Amazon founder and CEO Jeff Bezos. We highlight the relevant extracts for OP resellers and how it has achieved leadership in the business supplies market at the cost of bigboxes and independents’ alike...

Read more: Bezos' Amazon gets better and better

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ontimesupplies-webpageProficiency Profile

OnTime on
track to #1

Mobile optimization raises
webstore user friendly rating


17 Jul’13 (Complete)
The Proficiency Index WebWatch team has just completed its 2013 Round 1 Review. The highlight was the stellar progress of independent Atlanta etailer. OnTime Supplies, the first small OP reseller with a mobile-user-friendly webstore. We spoke with CEO Miles Young…

Read more: Proficiency Profile - OnTime Supplies

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Costco-montage-2012Costco: cheap

and cheerful...

US#2 retailer has grown 39%;

and stock doubled since 2009


9 Jun’13

New Costco CEO Craig Jelinek took over from legendary leader Jim Sinegal last year and has continued to maintain its relentless progress, reports Business Week writer Brad Stone. It's business supplies is even greater...

Read more: Proficiency Profile - Costco: Cheap and cheerful success

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supplies-network-mgt-team1Proficiency Profile

Super Supplies
Network support

The high-service, low-cost-to

-serve, IT services wholesaler


7 Jun’13
We attended ITEX, the IT managed services conference in Las Vegas in April. We met with the enthusiastic Supplies Network management team exhibiting at the show and profile the company’s leaders: Sean Fleming (CEO) and marketing chief Bill Erpelding...on Monday, sorry

Read more: Proficiency Profile: Supplies Network

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Audacious-9-2013Who are the

Most audacious

The scrappiest, smartest
and most disruptive resellers


16 May’13
Inc. the magazine for growing companies published a list of the 'The Audacious 25’ in its May edition. We take a look at candidates for the Top 10 in the ‘personal productivity services’ marketplace…later today


Read more: The Most Audacious Independents

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Proficiency Profile

Give Something

Back's gears up!

Progress report on a unique

productivity services reseller


12 May’13 (complete)

Recently, we visited Give Something Back’s offices in Oakland (CA) for the 3rd time and met with CEO Sean Marx and his new marketing chief Sharon Kinkade (pic left). Expect the investment in new software and marketing to boost future growth…


Read more: Proficiency Profile - Give Something Back

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Commercial-montage-2013Is this the

Most progressive
reseller on planet?

UK’s #1 business services group 

Commercial, has powerful claims


6 May’13 (Complete)
Commercial Group of Cheltenham (UK) has been a pioneer of sustainable business practices since 2006. Based on our worldwide experience of progressive resellers we reckon its relentless drive into IT business services positions Commercial well ahead of its US peers…

Read more: Commercial: The most progressive reseller on the planet?

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steelcase-future-focusedProficiency Profile

Designing offices
to inspire harmony

Steelcase’s Workspace Futures'

Donna Flynn on collaboration


30 Apr’13
Human nature changes slowly, but the way we work and the idea of the ‘office’, changes fast. Here’s how to harness those opposing forces for a happier workforce…

Read more: Proficiency Profile - Steelcase's Donna Flynn, Workspace Futures

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witt-margee-blaisdellsProficiency Profile

Blazing a trail
to $20m by 2020

Blaisdell’s: A family business
fired up and ready to roll


29 Apr’13 (Updated)
Last Monday we visited the offices of stockless San Leandro reseller Blaisdell’s. Under magnetic Margee Witt’s leadership the company has grown 20% in the last year and well on its way to reaching $20m in sales by 2020. Tomorrow

Read more: Proficiency Profile: Blaisdell's

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furniture drive

US economic recovery fuels

the office renewal process


10 Apr'13 (Updated)

The industry wide revival has been driven by innovation and productivity. The Post-OP era is nigh, but opportunities have emerged in refreshments, hygiene and ergonomic workspaces. We spoke with IS Group’s SVP Charles Forman about its refreshed furniture offering...completed by Friday

Read more: IS Group's furniture drive

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harrop-steve-ofdaUser Friendly
market moves

OFDA group leader’s plans
to drive sustainability agenda

9 Apri'13 (Complete)
Office Friendly, is the UK’s most enterprising dealer group, with a spirit and determination to create a truly marketing driven agenda for its members. We spoke to dynamic leader Steve Harrop about his plans and key differentials...

Read more: Office Friendly's market moves

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JKL-miles-riceScintillating sales from

Sales force


JKL Solutions: the rising
star in UK mid-market


27 Mar'13
JKL Solutions was formed just 4 years ago by ex-PADS director Nick Miles and top sales guy Nathan Rice. Investment in 5 new sales people puts the UK reseller on course to achieve £5m sales in their 5th year...completed tomorrow, sorry

Read more: Proficiency Profile - JKL Solutions

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Nectere-montage-12N e c t e r e  new
or nearly model?

Can dealer groups’ demise be
rescued by fresh services plan?


4 Mar'13 (Complete)

Most dealer groups focus on reducing cost-of-products. Nectere led by UK industry veteran Paul Musgrove believes he can provide services that reduce cost-to-serve and provide added value. Can it succeed? We spoke with marketing chief David Kowal...

Read more: Proficiency Profile - Nectere dealer services group

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Leading US progressive passes
$50m sales 3X growth in 4 years


3 Feb'13 (Updated)

Innovative Office Solutions, based in Minneapolis (MN) is the leading progressive OPS reseller in the US. On Monday, the Innovative team celebrated its progress. We spoke to CEO Jennifer Smith about its incredible growth and inspirational plans to achieve $100m by 2020. Tomorrow...


Read more: Proficiency Profile - Innovative Office Solutions

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staples-velocity-vemana-frost-2Inside Staples
Velocity Lab

#1 reseller m-powering growth

through ecommerce innovation


30 Jan’13

We met with Staples CEO Ron Sargent recently and have never seen him so relaxed after ‘grasping the nettle’ on the European transformation. Everything now points to positive progress. We visited its Velocity Lab in Cambridge (MA) today to witness a great example of his optimism.

Read more: Proficiency Profiles: Inside Staples Velocity Ecommerce Lab


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American Whore Story Part One Brazzers!

Danny and Tyler are on a road trip to visit a little town in the middle of nowhere that hasn't been on any maps since a terrible crime spree took place there years ago. They spot a busty hitchhiker named Brazzers Katrina Jade on the way and pick her up, hoping to get a peek at her big natural tits and tight pussy. She sees Tyler checking her out and strips down for him, sucking his cock and letting him worship her big tits until he's hard enough to fuck her deep. She takes him in position after position as her big natural boobs and juicy butt jiggle and bounce, and then she gets a nice big creampie! But there's more to this old town than meets the eye... and what's that noise when she turns out the lights?